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Fit Note Request Letter Template UK | Employer to Staff

Drafted to the Employment Rights Act 1996 and SSP rules. Request medical evidence after 7 days and confirm dates in writing, no corridor disputes. Editable Word & PDF.
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A fit note request letter is the document an employer sends once a worker's sickness absence passes the self-certification period and you reasonably need medical evidence to keep paying Statutory Sick Pay or to plan the cover the team needs. It works as a written, dated, proportionate request rather than a corridor conversation that nobody can later prove happened. This UK fit note request letter template is built for the day-8 trigger point, when self-certification ends and an employer is entitled to ask for a Statement of Fitness for Work. It also doubles as a way to confirm approved dates and pay arrangements in writing, so payroll, handovers and rota planning all run from the same record instead of three different memories of the same chat.

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What is a fit note request letter?

A fit note request letter is a short, formal communication from an employer to an absent employee asking for medical evidence of incapacity once the absence runs beyond the period an employee may cover themselves. In the UK the medical evidence in question is the Statement of Fitness for Work, the form a GP, hospital doctor, nurse, occupational therapist, pharmacist or physiotherapist issues, still widely called a "sick note" and historically known as the Med3. The letter is not the fit note itself. It is the employer's request for one, and its job is to mark the moment the rules change and to put that moment in writing.

The distinction that trips people up is between self-certification and a fit note. For the first 7 calendar days of absence the employee simply confirms they were unwell, often on form SC2 or an employer's own version, with no doctor involved. A fit note is different in kind: a healthcare professional has actually assessed the person and recorded whether they are "not fit for work" or "may be fit for work" subject to adjustments. The request letter is the bridge between those two stages. It should be sent only once the eighth day is reached, never used to pressure someone who is still inside their self-certification window, because asking too early reads as heavy-handed and undermines the trust you are trying to keep. A well-drafted statement of written particulars under section 1 of the ERA 1996 will usually already set out how the business handles sickness evidence, and the letter should echo that policy rather than contradict it.

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When do you need this document?

The textbook trigger is an absence that has quietly rolled past the seventh calendar day with no return date in sight. The employee self-certified at the start, the week elapsed, and now you need a Statement of Fitness for Work both to continue SSP cleanly and to understand whether a phased return is realistic. Sending the letter on day 8 or shortly after is the proportionate moment, and it signals to payroll that the absence has moved into a documented phase. The second common scenario is a planned conversation about extended sickness where you want the evidence request in writing before a return-to-work meeting, so the discussion starts from a medical baseline rather than guesswork.

A third situation is the recurring short absence that individually never reaches day 8 but collectively disrupts the rota. Here you tread carefully. The letter is for genuine over-7-day absences, not a device to police frequent short ones, and using it that way risks looking punitive. The fourth case is the employee whose note is about to expire and whose doctor has not yet reviewed them again; a polite written prompt keeps the paper trail continuous. Most employers also reach for it when a redundancy or notice process overlaps with a live absence, because mixing the two without clean documentation invites a dispute.

Two edge cases deserve flagging. Where the absence may relate to a disability, the Equality Act 2010 duty to consider reasonable adjustments overrides any rigid "evidence or nothing" stance, so the letter should invite an adjustments conversation rather than just demand paperwork. And where the worker is on a zero-hours arrangement, eligibility for SSP turns on average earnings across the reference period, so the request should be framed around evidence of incapacity, not an assumption that pay is automatic.

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Key clauses included in our template

  • The identification block names the employee, their role, the manager making the request and the relevant dates, so the letter is anchored to a specific absence rather than floating as a generic reminder. It records the first day of incapacity, which is the day the person was too unwell to work, not the day they phoned in, because that date governs when the seventh day falls and when the request becomes legitimate.
  • The statement of the trigger point sets out plainly that the absence has passed 7 calendar days and that, under the SSP framework, medical evidence may now be required. It cites the day-8 threshold in neutral language and avoids any suggestion that SSP is conditional on the note arriving promptly, which keeps the request inside the GOV.UK position on late evidence.
  • The scope of evidence requested asks specifically for a Statement of Fitness for Work and makes clear you will accept a "may be fit for work" note with adjustments, not only a "not fit for work" one. This wording matters: a note recommending reduced hours or amended duties is an opening for a phased return, and a letter that only contemplates full incapacity closes that door prematurely.
  • The confirmation of approved dates and pay turns the letter into a planning instrument. It records the dates currently authorised as sickness absence, notes the SSP position without quoting figures, and confirms what happens next for handovers and cover. This is the clause that ends the "we agreed it in the corridor" argument before it starts.
  • The proportionality and data clause confirms you are asking only for the evidence the rules permit and no intrusive clinical detail, which keeps the request defensible if the relationship later sours. A practical private loan or financial arrangement letter follows the same discipline of asking for exactly what is needed and nothing more.
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How to fill out this fit note request letter

You begin by entering the business details and the employee's name and role, then the date of the first day of incapacity. From there the template calculates the relevant context around the seventh calendar day, so the letter reads as a day-8 request rather than a premature demand, and it adjusts the wording if you indicate the absence may be disability-related. Next you confirm the dates you are treating as authorised sickness absence, which feed the confirmation paragraph that payroll and your rota planner will both rely on. You then choose whether to invite a return-to-work or adjustments conversation, which is sensible whenever an underlying health condition is in play.

The form lets you set a reasonable response window without making it sound like a threat, and it reminds you not to tie SSP to the note's arrival. You finish by selecting the delivery method, email or letter, and the template produces matching wording so the sent version and your file copy say the same thing. The output drops into editable Word for any house-style tweaks and a clean PDF for the personnel file. If you manage absence across a team, the same logic underpins the broader UK leave request and approval templates, so your sickness wording stays consistent with how you handle annual and parental leave.

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Common mistakes to avoid

The most frequent error is sending the request too early, inside the self-certification window, which is both unnecessary and corrosive to trust. An employer who demands a doctor's note on day three has asked for something the rules do not require, and the employee notices. Almost as common is the opposite failure: never confirming the approved dates in writing at all, so payroll processes an estimate, the handover never happens, and the absence becomes a grievance about money that was really a documentation gap. A close cousin is conflating the April 2026 removal of the SSP waiting period with the evidence rule, then writing a letter that asks for a note sooner than the day-8 threshold allows. The reforms changed when pay starts, not when you can ask for medical proof.

Two further mistakes carry real legal risk. The first is treating an absence rigidly when it may be disability-related, ignoring the Equality Act 2010 duty to consider reasonable adjustments and pressing for evidence as if it were a disciplinary matter; that approach is a well-worn route into a discrimination claim. The second is withholding SSP because a fit note arrived late, which GOV.UK guidance specifically warns against, since the delay is usually the GP's diary rather than the employee's conduct. A final, smaller slip is asking for clinical detail you have no need for. Request the fit note, not a diagnosis. The note tells you what you are entitled to know, and nothing on it obliges the worker to disclose more.

Key takeaways

TIMING

Ask for a fit note from day 8

Use the letter only once the absence passes the 7 calendar day self-certification window. Up to day 7, the employee can self-certify (often via form SC2 or your own equivalent) without a clinician. From day 8, you are entitled to request a Statement of Fitness for Work, and putting that trigger point in a dated letter avoids mixed messages.

PAPER TRAIL

Put dates and pay in writing

This letter is not the fit note; it is your formal request for medical evidence and a clean record of what was agreed. Confirm the sickness dates you have recorded and how pay will be handled so payroll, rota planning and handovers work from one version of events. A written request is easier to evidence later than a corridor chat that nobody can prove.

LEGAL FRAMEWORK

Keep the request proportionate and policy-led

The template sits alongside the Employment Rights Act 1996 and SSP rules, with the Equality Act 2010 in the background where absence may relate to disability. You do not have a free hand to demand a doctor’s note on day one, and asking too early can look heavy-handed. Align the letter with your sickness evidence policy and the written particulars you give staff.

Frequently Asked Questions

You can ask once the absence has lasted more than 7 calendar days, which means the request becomes appropriate from day 8 onward. For the first 7 days, including weekends and bank holidays regardless of the person's working pattern, the employee self-certifies, often on form SC2 or your own form, with no doctor involved. GOV.UK guidance for employers confirms it is your decision whether to require evidence after day 7 and what evidence is acceptable. Asking earlier than day 8 is not supported by the rules and tends to damage the working relationship, so the letter is deliberately built around the day-8 trigger.

The letter is a formal request, not a contract, so "binding" is the wrong test for it. What matters is that it is lawful and proportionate, and this template is drafted to sit squarely within the Employment Rights Act 1996 and the SSP framework. It asks only for the medical evidence the rules permit, references the correct day-8 threshold, and avoids tying sick pay to the note's arrival. Used properly it creates a clear, dated record that stands up if an absence is later disputed at a tribunal. It does not replace legal advice on a complex or contested case, but for routine day-8 evidence requests it is exactly the document the situation calls for.

You get both. The template produces an editable Word file so you can drop in your letterhead, adjust house style, or tailor a sentence to the specific absence, and a clean PDF for the personnel file and for sending. Keeping the editable and final versions aligned matters here, because the confirmation of approved dates needs to read identically on the copy you send and the copy you file. That is what stops the "we said different things" problem later. The dual format also means you can reuse the letter across the business without rebuilding it each time someone passes their seventh day of absence.

A reasonable window, framed without menace, is the right approach rather than a fixed ultimatum. The practical reality is that the timeline often depends on GP availability, and GOV.UK guidance is explicit that you cannot withhold SSP because medical evidence arrives late, since the delay is frequently outside the employee's control. A week to obtain and forward the note is commonly reasonable, but you should flex it where appointments are genuinely hard to get. The letter records the date you asked and invites the note as soon as it is available, which protects your paper trail without converting a health matter into a confrontation.

No. The April 2026 reforms removed the three-day waiting period, so Statutory Sick Pay can now begin from the first qualifying day rather than the fourth. That is a change to when pay starts, not to the evidence rules. The point at which an employer may require a fit note is still after 7 calendar days of incapacity, unchanged. This is a genuinely common source of confusion, and a request letter that mixes the two gets the law wrong. The template keeps the SSP timing and the evidence threshold separate so the request stays accurate.

You should not withhold SSP solely because the note arrives late. Official guidance warns employers against this precisely because a delay is often caused by the employee being unable to secure a doctor's appointment. The cleaner approach is to keep paying in line with eligibility, record that the evidence is outstanding, and follow up in writing. Eligibility for SSP turns on the qualifying conditions such as average weekly earnings and a valid period of incapacity, not on the punctuality of paperwork. If you want to align sickness handling with your wider absence process, the employer dismissal letter following the ACAS Code shows the same emphasis on fair procedure and a documented trail before any adverse decision.

Treat the fit note request as the start of a conversation, not the end of one. Where an absence may relate to a disability, the Equality Act 2010 imposes a duty to consider reasonable adjustments, and a rigid "evidence or nothing" stance can expose you to a discrimination claim. The letter should still request the fit note, but it should also invite a discussion about adjustments, a phased return, or amended duties, especially if the note comes back marked "may be fit for work". Documenting that you offered that conversation is as important as the evidence request itself, because it shows you considered your statutory duties before taking any further step.

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Fit Note Request Letter Template UK | Employer to Staff
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Updated on May 30, 2026

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