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Our promise
Our commitments guarantee a quality service. Captain.Legal is committed to providing all its customers with guarantees of competence, responsibility, and confidentiality for the data transferred and stored.
Captain.Legal commits to ensuring the security and confidentiality of its customers' data, to making sure its products and services comply with the latest state of UK law, and to providing customers with fair, clear and transparent information.
We are committed to ensuring at all times that the services available on Captain.Legal comply with the latest state of UK law in force — particularly with regard to consumer law, commerce, intellectual property, and personal data protection (UK GDPR & Data Protection Act 2018).
We undertake to clearly display all prices and services available on the website. No hidden costs, no surprises at checkout. The price you see is the price you pay.
Captain.Legal subscribes to professional liability insurance covering the risks associated with its activity in order to guarantee and compensate for any damage. This insurance is renewed every year.
We demonstrate complete transparency, particularly with regard to the prices, services, and products available on the website. Each template is documented with a clear description sheet.
We guarantee all website users a customer service available by email 6 days a week from 9 a.m. to 7 p.m. Users also benefit from access to the Support section, where all procedures and help articles are clearly detailed.
The HTTPS protocol allows transferred data to benefit from 256-bit SSL encryption. Access to the site is only authorised via this secure protocol — HTTP domains are automatically redirected to the secure site.
Data collected by Captain.Legal is stored in the EU on OVH's Cloud (Roubaix, France). Captain.Legal uses a strong encryption protocol, with data encrypted using a 256-bit SSL certificate.
Any questions about our commitments?
Our team is at your disposal to inform you about our guarantees and how we operate.
