[{"id":"c998f53f-12a0-4c45-a3cf-fcdc3af44f5d","order":1,"text":"TERMS AND CONDITIONS OF SALE","fontSize":"20","textAlign":"center","bold":true,"underline":false,"marginBottom":"5","cflou":false,"active":true},{"id":"c59fa1af-f95d-4287-a6cf-4b66f3a17ca1","order":2,"text":"Online sale of goods — Hong Kong Special Administrative Region","fontSize":"14","textAlign":"center","bold":false,"underline":false,"marginBottom":"25","cflou":false,"active":true},{"id":"37211374-4d9e-48d3-a548-6647a97baaf9","order":3,"text":"Seller: [Legal name of the seller], a company incorporated in Hong Kong, Business Registration Number [Business Registration Number], whose registered office or principal place of business is at [Address in Hong Kong] (the \"Seller\", \"we\", \"us\" or \"our\").","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"5","cflou":false,"active":true},{"id":"2510f7d9-d460-4dc0-a22d-e2604710032e","order":4,"text":"Website: [www.example.com.hk]","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"5","cflou":false,"active":true},{"id":"69fd37a1-b444-43f5-aeb7-d7320a2bb056","order":5,"text":"Enquiries: [sales@example.com.hk] — [+852 0000 0000].","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"15","cflou":false,"active":true},{"id":"2045316c-c5a3-4f60-a23a-ff10132f766b","order":6,"text":"These Terms and Conditions of Sale take effect on [Effective date] and apply to every order for goods placed through the Website on or after that date.","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"15","cflou":false,"active":true},{"id":"628398bd-fc98-4e8f-a0b8-eecd460e49ea","order":7,"text":"IMPORTANT — PLEASE READ THESE TERMS CAREFULLY BEFORE PLACING AN ORDER. THEY SET OUT THE BASIS ON WHICH THE SELLER SUPPLIES GOODS, HOW AND WHEN A CONTRACT IS FORMED, AND HOW LIABILITY IS ALLOCATED BETWEEN THE PARTIES. NOTHING IN THESE TERMS AFFECTS THE RIGHTS CONFERRED ON CONSUMERS BY THE LAWS OF HONG KONG.","fontSize":"14","textAlign":"left","bold":true,"underline":false,"marginBottom":"20","cflou":false,"active":true},{"id":"26ec1801-d3c5-448d-aa86-a4c92d94d137","order":8,"text":"1. DEFINITIONS AND INTERPRETATION","fontSize":"16","textAlign":"left","bold":true,"underline":true,"marginBottom":"10","cflou":false,"active":true,"marginTop":"20","sectionNum":"S01"},{"id":"ecc93bb5-035a-4005-a344-1945468711ec","order":9,"text":"In these Terms, unless the context otherwise requires, the following expressions have the following meanings.","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"10","cflou":false,"active":true},{"id":"38d82398-ff26-41c8-a02b-8c1430b8469a","order":10,"text":"\"Business Day\" means a day other than a Saturday, a Sunday or a general holiday in Hong Kong, and other than a day on which a tropical cyclone warning signal No. 8 or above, or a black rainstorm warning signal, is hoisted in Hong Kong for any period between 9:00 a.m. and 5:00 p.m.","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"5","cflou":false,"active":true},{"id":"3d3aeb87-86e3-497d-ac1f-9a73ef2ac691","order":11,"text":"\"Confirmation of Dispatch\" means the notice, given by electronic mail or through the Website, by which the Seller informs the Customer that the Goods, or part of them, have been dispatched.","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"5","cflou":false,"active":true},{"id":"87b65e5f-2072-4342-a46c-258ef1458d6e","order":12,"text":"\"Consumer\" means a Customer who deals as consumer within the meaning of section 4 of the Control of Exemption Clauses Ordinance (Cap. 71).","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"5","cflou":false,"active":true},{"id":"a10d82a4-d2c3-431e-a427-a54bd34cf8a2","order":13,"text":"\"Contract\" means the contract for the sale of Goods formed between the Seller and the Customer in the manner described in the section entitled \"Orders and Formation of the Contract\".","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"5","cflou":false,"active":true},{"id":"929d782f-097e-4491-ae8f-32bcb9ea13ce","order":14,"text":"\"Customer\", \"you\" or \"your\" means the person who places an Order through the Website.","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"5","cflou":false,"active":true},{"id":"c23332c7-5179-49a8-a238-b0fa28becd26","order":15,"text":"\"Goods\" means [general description of the goods you sell] and any other goods offered for sale by the Seller on the Website from time to time.","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"5","cflou":false,"active":true},{"id":"d352e85c-7c18-47f1-a6cd-799e66a91997","order":16,"text":"\"Order\" means an order for Goods submitted by the Customer through the Website.","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"5","cflou":false,"active":true},{"id":"ea7bc915-e2b5-47cf-aff8-69084297cfde","order":17,"text":"\"Order Acknowledgement\" means the automated message by which the Seller confirms receipt of an Order.","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"5","cflou":false,"active":true},{"id":"e24c2795-4653-4d8b-acbe-a864d784ec83","order":18,"text":"\"Personal Data\" has the meaning given to that expression in the Personal Data (Privacy) Ordinance (Cap. 486).","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"5","cflou":false,"active":true},{"id":"87f256e2-f6ed-4e35-a0eb-613729c434e6","order":19,"text":"\"Price\" means the price of the Goods displayed on the Website at the time the Order is submitted.","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"5","cflou":false,"active":true},{"id":"eb14eaa1-e4a7-4066-a7a6-fd701fb1f06e","order":20,"text":"\"Terms\" means these Terms and Conditions of Sale, as amended from time to time in accordance with the section entitled \"These Terms and the Contract\".","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"10","cflou":false,"active":true},{"id":"d7c9e232-e1c8-4c8b-a40e-928956c4b926","order":21,"text":"\"Website\" means the website at [www.example.com.hk] and any related page or application operated by the Seller through which Goods are offered for sale.","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"5","cflou":false,"active":true},{"id":"7fe96c19-c9db-41bd-a341-a555e57dfd7f","order":22,"text":"In these Terms, headings are inserted for convenience only and do not affect interpretation; words importing the singular include the plural and the converse; a reference to a person includes an individual, a body corporate, a partnership and an unincorporated association; a reference to an Ordinance is a reference to that Ordinance as amended, consolidated or re-enacted from time to time and to any subsidiary legislation made under it; and the words \"including\", \"includes\" and \"in particular\" are not words of limitation.","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"10","cflou":false,"active":true},{"id":"6b73dd7a-609b-4655-aa89-1a574a802268","order":23,"text":"2. THESE TERMS AND THE CONTRACT","fontSize":"16","textAlign":"left","bold":true,"underline":true,"marginBottom":"10","cflou":false,"active":true,"marginTop":"20","sectionNum":"S02"},{"id":"c053af1a-bb37-40d5-ab91-3dc603ef76d2","order":24,"text":"These Terms govern every Order placed through the Website and every Contract formed as a result, to the exclusion of any other terms which the Customer seeks to impose or incorporate, or which are implied by trade, custom, practice or course of dealing.","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"10","cflou":false,"active":true},{"id":"bf93b62a-ff66-4a63-a39d-72d24a90cbb6","order":25,"text":"By submitting an Order the Customer confirms that the Customer has read and understood these Terms, agrees to be bound by them, and accepts the privacy policy published on the Website.","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"10","cflou":false,"active":true},{"id":"7874ff6e-6496-45f2-a437-e891a64851a3","order":26,"text":"The Customer represents that the Customer is at least 18 years of age and has legal capacity to enter into a binding contract or, if the Customer is under 18 years of age, that the Order is placed with the consent and under the supervision of a parent or guardian who accepts these Terms on the Customer's behalf.","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"10","cflou":false,"active":true},{"id":"be7bbddc-0ee2-42e6-aeac-756097f1f4b6","order":27,"text":"Where an Order is submitted on behalf of a company, a partnership or another body, the person submitting it warrants that he or she is authorised to bind that body, which is then the Customer for the purposes of these Terms.","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"10","cflou":false,"active":true},{"id":"da09ef81-1d89-4738-a10b-d9cdd218c6f7","order":28,"text":"The Seller may amend these Terms at any time by publishing the amended version on the Website. The version of these Terms in force at the time an Order is submitted governs that Order. Amendments do not apply retrospectively to a Contract already formed.","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"10","cflou":false,"active":true},{"id":"b1c474a4-e6ca-4edc-ab8e-f86b8cd81809","order":29,"text":"The Customer agrees that these Terms and each Contract may be concluded, evidenced and retained in electronic form, and that an electronic record satisfies any requirement of writing in accordance with the Electronic Transactions Ordinance (Cap. 553).","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"10","cflou":false,"active":true},{"id":"723fd418-d925-429f-afe8-86482ac35aa1","order":30,"text":"The Seller does not separately file a copy of each Contract. The Customer is advised to retain a copy of the Order Acknowledgement, of the Confirmation of Dispatch and of these Terms.","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"10","cflou":false,"active":true},{"id":"bb1b1064-c1b6-4b59-a2c7-72c83470176c","order":31,"text":"Certain Goods, promotions, subscriptions or services offered on the Website may be subject to additional terms which are brought to the Customer's attention before the Order is submitted. Where those additional terms conflict with these Terms, these Terms prevail unless the additional terms expressly provide otherwise.","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"10","cflou":false,"active":true},{"id":"6ef11902-2994-40d6-a900-ee3446ba5a3e","order":32,"text":"3. CUSTOMER ACCOUNTS","fontSize":"16","textAlign":"left","bold":true,"underline":true,"marginBottom":"10","cflou":false,"active":true,"displayConditions":[{"field":"6ad9e8d8-5cf6-4999-a9ee-d14df0e50ddd","value":"account_required","type":"add","operator":"="}],"marginTop":"20","sectionNum":"S03"},{"id":"95e04f05-8db4-4fb4-aec9-7df1da006ad5","order":33,"text":"The Customer must open an account on the Website before submitting an Order. The Customer must provide information that is accurate, current and complete when registering, and must keep that information up to date.","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"10","cflou":false,"active":true,"displayConditions":[{"field":"6ad9e8d8-5cf6-4999-a9ee-d14df0e50ddd","value":"account_required","type":"add","operator":"="}]},{"id":"84bcb3da-7bc1-418f-a065-842d059fa42c","order":34,"text":"The Customer is responsible for keeping the account credentials confidential and for all activity carried out through the account. The Customer must notify the Seller without delay, using the contact details given in the section entitled \"Contact Details of the Seller\", on becoming aware of any unauthorised use of the account.","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"10","cflou":false,"active":true,"displayConditions":[{"field":"6ad9e8d8-5cf6-4999-a9ee-d14df0e50ddd","value":"account_required","type":"add","operator":"="}]},{"id":"dc847dec-eee8-4350-a9f7-e4070d6abf65","order":35,"text":"The Seller may suspend or close an account where the Seller has reasonable grounds to believe that the account has been used in breach of these Terms, fraudulently, or in a manner likely to cause loss to the Seller or to any other person.","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"10","cflou":false,"active":true,"displayConditions":[{"field":"6ad9e8d8-5cf6-4999-a9ee-d14df0e50ddd","value":"account_required","type":"add","operator":"="}]},{"id":"c75593c5-314d-41bf-a7d6-c4f113948b6c","order":36,"text":"The Customer may close the account at any time. Closure of an account does not affect a Contract already formed, nor any right or liability which has already accrued.","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"10","cflou":false,"active":true,"displayConditions":[{"field":"6ad9e8d8-5cf6-4999-a9ee-d14df0e50ddd","value":"account_required","type":"add","operator":"="}]},{"id":"07ed4837-15a2-4ef1-a2b2-e863d9cbe928","order":37,"text":"4. PRODUCT INFORMATION, TRADE DESCRIPTIONS AND AVAILABILITY","fontSize":"16","textAlign":"left","bold":true,"underline":true,"marginBottom":"10","cflou":false,"active":true,"marginTop":"20","sectionNum":"S04"},{"id":"e8efcafd-e2b3-45dd-aced-333543d980d9","order":38,"text":"The Seller takes reasonable care to ensure that the descriptions, specifications, images, weights, dimensions, materials, country of origin and prices of the Goods published on the Website are accurate and are not false or misleading, as required by the Trade Descriptions Ordinance (Cap. 362).","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"10","cflou":false,"active":true},{"id":"8dc66a46-0688-4dd9-a364-92c473ac181c","order":39,"text":"Before an Order is submitted, the Website states the main characteristics of the Goods, the total price payable including any delivery charge, the arrangements for payment and for delivery, and the means by which a complaint may be made. The Seller does not omit material information, hide it, or present it in a manner which is unclear, unintelligible, ambiguous or untimely.","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"10","cflou":false,"active":true},{"id":"72dba13b-8f79-4af7-ad36-83cf4014efce","order":40,"text":"Images, illustrations and packaging shown on the Website are for guidance only. Minor variations in colour, finish, weight or packaging may occur and do not of themselves amount to a failure of the Goods to correspond with their description for the purposes of section 15 of the Sale of Goods Ordinance (Cap. 26).","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"10","cflou":false,"active":true},{"id":"2d5620fc-2fbf-43a4-a385-91669bfed1d8","order":41,"text":"The Seller does not engage in bait advertising or in bait-and-switch practices. Where Goods are offered at a promotional price and the quantity available at that price is limited, the limitation and the period of the offer are stated on the Website.","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"10","cflou":false,"active":true},{"id":"dba011f6-1fed-4c1b-a139-c4b8410b42a1","order":42,"text":"Where the price of Goods is compared on the Website with a former price, with a recommended retail price or with a price charged by another trader, the basis of the comparison and the period to which it relates are stated on the Website.","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"10","cflou":false,"active":true},{"id":"095a04a2-365b-4227-ab1b-fe499a10c893","order":43,"text":"All Goods are offered subject to availability. Where the Seller is unable to supply Goods which are the subject of an Order, the Seller will notify the Customer as soon as reasonably practicable and will refund in full any sum already paid in respect of those Goods.","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"10","cflou":false,"active":true},{"id":"c6f98be8-c742-445c-af84-5be102ec05a3","order":44,"text":"Where Goods may lawfully be supplied only to a person holding a licence or permit, or only to a person of or above a specified age, the Customer is responsible for satisfying those requirements, and the Seller may decline the Order or require evidence of compliance before dispatch.","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"10","cflou":false,"active":true},{"id":"48ad7ccd-a446-4588-a267-1e20c3cbd7f0","order":45,"text":"The Seller supplies Goods which, so far as the Seller is aware, comply with the general safety requirement imposed by the Consumer Goods Safety Ordinance (Cap. 456) and with any applicable marking or labelling requirement. Where the Seller becomes aware that Goods already supplied present a safety risk, the Seller will publish a notice on the Website and, where it holds the necessary contact details, will notify the affected Customers directly.","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"10","cflou":false,"active":true},{"id":"fa659d35-8b96-4afd-a421-ed6f7eb181e3","order":46,"text":"Where Goods are offered as imperfect, ex-display, clearance or refurbished, the specific defects known to the Seller are drawn to the Customer's attention before the Order is submitted. The implied condition as to merchantable quality does not extend to a defect which has been specifically drawn to the Customer's attention in that way, nor to a defect which an examination of the Goods actually made by the Customer ought to have revealed.","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"10","cflou":false,"active":true},{"id":"b2f0e92d-87a3-4ef5-a424-79ac06111d48","order":47,"text":"Where Goods are sold by weight or by measure, the quantity stated on the Website is the net weight or the net measure of the Goods, in accordance with the Weights and Measures Ordinance (Cap. 68).","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"10","cflou":false,"active":true},{"id":"603600be-21ba-4ea8-a23d-d5b6ebbf1dba","order":48,"text":"Where the Goods or their packaging bear a warning or a caution as to their safe keeping, use, consumption or disposal, that warning or caution is given in both the Chinese and the English languages, as required by the Consumer Goods Safety Regulation (Cap. 456A).","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"10","cflou":false,"active":true},{"id":"cc561bbd-f293-4fac-aece-a9d71bbe51bf","order":49,"text":"5. PRICES, TAXES AND PAYMENT","fontSize":"16","textAlign":"left","bold":true,"underline":true,"marginBottom":"10","cflou":false,"active":true,"marginTop":"20","sectionNum":"S05"},{"id":"d33e1200-b144-456b-a8e8-123e20ab4b71","order":50,"text":"Prices are displayed on the Website in Hong Kong dollars (HKD) and are the prices in force at the time the Order is submitted.","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"10","cflou":false,"active":true},{"id":"b777171d-68aa-4146-a510-288b5da09440","order":51,"text":"Unless the Website expressly states otherwise, the Price is exclusive of delivery charges. Delivery charges are calculated and displayed before the Customer confirms the Order.","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"10","cflou":false,"active":true},{"id":"0b7aeec7-3c55-4940-a694-b9769f68e4e7","order":52,"text":"Payment may be made by [e.g. Visa, Mastercard, PayPal, FPS], and the Seller may add or withdraw any method of payment at any time.","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"10","cflou":false,"active":true},{"id":"a43e7ff1-eb73-40e7-a717-f352207944aa","order":53,"text":"Where the Customer pays using a card or an account denominated in a currency other than that in which the Price is displayed, the rate of conversion and any conversion or cross-border charge are determined by the Customer's card issuer or payment service provider and are not within the Seller's control.","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"10","cflou":false,"active":true},{"id":"f4e3a840-221e-483e-ac31-350d06348c69","order":54,"text":"The Price and all applicable delivery charges are payable in full when the Order is submitted, unless the Website expressly provides otherwise. The Seller is under no obligation to dispatch any Goods until payment has been received in cleared funds.","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"10","cflou":false,"active":true},{"id":"805e7cb2-f7d3-485d-a62f-905b0c3b2c89","order":55,"text":"Payment card and electronic payment transactions are processed by third-party payment service providers. The Seller does not retain full payment card numbers. The Customer warrants that the card or account used to pay is one which the Customer is authorised to use.","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"10","cflou":false,"active":true},{"id":"295ce8ba-f50e-493c-a4f6-d67d3ff4160d","order":56,"text":"The Website offers a large number of Goods and, despite the Seller's reasonable care, Goods may occasionally be incorrectly priced. Where the correct Price is higher than the price displayed, the Seller will contact the Customer before dispatch, and the Customer may either confirm the Order at the correct Price or cancel it and receive a full refund. Where a pricing error is obvious and unmistakeable and could reasonably have been recognised by the Customer as a mispricing, the Seller is not obliged to supply the Goods at the incorrect price.","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"10","cflou":false,"active":true},{"id":"99ce0949-05e7-4128-a85b-b56856103c2f","order":57,"text":"No value added tax or general sales tax is levied in Hong Kong on the sale of the Goods.","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"10","cflou":false,"active":true},{"id":"8bc1a19e-c044-4216-a77b-692d9396b3ca","order":58,"text":"Where Goods are delivered to an address outside Hong Kong, customs duties, import taxes, levies and clearance charges may be imposed by the destination jurisdiction. Those charges are payable by the Customer, who is the importer of record, and are not included in the Price or in the delivery charge.","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"10","cflou":false,"active":true,"displayConditions":[{"field":"3a3bb645-5019-48d9-aa48-8ac9b6ebda1b","value":"within Hong Kong and to selected overseas destinations","type":"add","operator":"="}]},{"id":"fef43120-49b3-44b8-a3b1-932d35d39b50","order":59,"text":"Where the Seller has agreed in writing to supply Goods on credit to a Customer who is not a Consumer, that Customer shall pay each invoice within 30 days of its date, without set-off, deduction or counterclaim, and the Seller may charge interest on any overdue amount at the rate of 8 per cent per annum above the best lending rate quoted by The Hongkong and Shanghai Banking Corporation Limited from time to time, accruing daily from the due date until payment in full, both before and after judgment.","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"10","cflou":false,"active":true},{"id":"75874c0f-357f-4d4f-a83e-80227386d7f7","order":60,"text":"Where the Goods are of a description for which subsidiary legislation made under the Trade Descriptions Ordinance (Cap. 362) requires the issue of an invoice or receipt bearing prescribed information, including articles of gold or platinum, diamonds, natural fei cui and designated electronic products, the Seller issues that invoice or receipt with the Goods.","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"10","cflou":false,"active":true},{"id":"d8337712-4447-4749-a9a4-6b23cbf10a0f","order":61,"text":"The Seller does not demand payment for Goods which the Customer has not ordered. If the Customer receives Goods which the Customer did not order, the Customer should notify the Seller, which will arrange for their collection at its own cost.","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"10","cflou":false,"active":true},{"id":"44cf8c4f-69f1-49f9-aafe-479c4369f4ec","order":62,"text":"Where the Customer is not a Consumer, the Seller may set off any amount owed by that Customer against any amount owed by the Seller to that Customer, and may recover as a debt the reasonable costs and expenses incurred in obtaining payment of an overdue amount.","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"10","cflou":false,"active":true},{"id":"74ac1ad7-0343-4d5c-aa4c-b85a12ed2b98","order":63,"text":"The Seller does not issue gift vouchers or promotion codes for use on the Website.","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"10","cflou":false,"active":true,"displayConditions":[{"field":"3200f97f-e412-40d5-a3f5-3077b7606add","value":"vouchers_no","type":"add","operator":"="}]},{"id":"3c2603fd-d0e2-48dc-ae58-ac07d89e4980","order":64,"text":"6. ORDERS AND FORMATION OF THE CONTRACT","fontSize":"16","textAlign":"left","bold":true,"underline":true,"marginBottom":"10","cflou":false,"active":true,"marginTop":"20","sectionNum":"S06"},{"id":"fd19d6b6-b64b-4bd0-a870-b993cc2c1b7e","order":65,"text":"The display of Goods on the Website is an invitation to treat and is not an offer to sell. An Order submitted by the Customer is an offer to purchase the Goods on these Terms.","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"10","cflou":false,"active":true},{"id":"b356fdb0-8664-4f7d-a694-9907307a25d2","order":66,"text":"The Website does not require the Customer to open an account. An Order may be submitted as a guest, provided that the Customer supplies the contact and delivery information requested at checkout.","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"10","cflou":false,"active":true,"displayConditions":[{"field":"6ad9e8d8-5cf6-4999-a9ee-d14df0e50ddd","value":"guest_only","type":"add","operator":"="}]},{"id":"1222bf70-a92d-4556-a762-d546615f5c2b","order":67,"text":"Before submitting an Order the Customer is given the opportunity to review the Order, to identify and correct any input error, and to confirm or abandon the Order.","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"10","cflou":false,"active":true},{"id":"81ae14ed-d609-468d-a8b7-654a309452a8","order":68,"text":"Following submission of an Order the Seller sends an Order Acknowledgement. The Order Acknowledgement confirms receipt of the Order only and does not constitute acceptance of it.","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"10","cflou":false,"active":true},{"id":"d5d6bb3e-cb0d-487c-a811-5d3548a05bff","order":69,"text":"The Contract is formed only when the Seller sends the Confirmation of Dispatch, and then only in respect of the Goods identified in that Confirmation of Dispatch. Where an Order covers several items, a separate Contract is formed in respect of each item as and when it is dispatched.","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"10","cflou":false,"active":true},{"id":"0d1263f2-8ca3-4aac-aa72-ac25883f295b","order":70,"text":"Where Goods are offered for pre-order, or are placed on back order because they are temporarily out of stock, the Website states the expected date of availability. No Contract is formed in respect of those Goods until the Confirmation of Dispatch is sent, and the Customer may cancel the pre-order or back order at any time before dispatch and receive a full refund of any sum paid.","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"10","cflou":false,"active":true},{"id":"e92ffe97-490e-4bf0-a9f3-32b5b4322422","order":71,"text":"The Seller may decline an Order in whole or in part at any time before dispatch, including where the Goods are unavailable, where authorisation for payment cannot be obtained, where an error in the price or description of the Goods is identified, where the Seller has reasonable grounds to suspect fraud or a breach of these Terms, or where the Seller is unable to deliver to the address given. Where an Order is declined after payment has been taken, the Seller will refund in full the sums received in respect of the Goods not supplied.","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"10","cflou":false,"active":true},{"id":"bf8bfb63-4dd1-4017-a25a-e5cee6859e06","order":72,"text":"7. DELIVERY","fontSize":"16","textAlign":"left","bold":true,"underline":true,"marginBottom":"10","cflou":false,"active":true,"marginTop":"20","sectionNum":"S07"},{"id":"ba56f7c1-0ada-4ae3-af36-45e1aba5df2a","order":73,"text":"The Seller delivers Goods within Hong Kong only.","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"10","cflou":false,"active":true},{"id":"908894e1-7099-4aad-ae72-4617d9578ba9","order":74,"text":"Goods are delivered to the address specified by the Customer in the Order. The Customer is responsible for the accuracy and completeness of that address, and the Seller is not liable for a failure or delay in delivery which results from an address that is incorrect or incomplete.","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"10","cflou":false,"active":true},{"id":"f56e9e8f-0861-4eda-a1ab-13d541a45253","order":75,"text":"Delivery is treated as having been made where the Goods are handed to a person present at the delivery address who appears to be authorised to accept them, or where they are left in a place designated in delivery instructions given by the Customer to the Seller or to the carrier. Where the Customer instructs that the Goods be left unattended, the risk of loss of or damage to the Goods after they have been left in accordance with those instructions passes to the Customer.","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"10","cflou":false,"active":true},{"id":"57ab76b1-b246-4ad1-a24d-7645847fe813","order":76,"text":"The Seller aims to deliver Goods within Hong Kong within [e.g. 2 to 4 Business Days] of the Confirmation of Dispatch.","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"10","cflou":false,"active":true},{"id":"889fe69e-e6eb-4693-a6ac-dfbbe877daa3","order":77,"text":"For destinations outside Hong Kong, the Seller aims to deliver within [e.g. 7 to 21 Business Days] of the Confirmation of Dispatch. Delivery periods for overseas destinations are indicative only and may be affected by customs clearance in the destination jurisdiction.","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"10","cflou":false,"active":true,"displayConditions":[{"field":"3a3bb645-5019-48d9-aa48-8ac9b6ebda1b","value":"within Hong Kong and to selected overseas destinations","type":"add","operator":"="}]},{"id":"93107082-5a02-4415-aec0-96f36d53d875","order":78,"text":"The Customer is responsible for satisfying the Customer that the Goods may lawfully be imported into the destination jurisdiction, and for providing any information required by the customs authority of that jurisdiction. The Seller may decline to dispatch Goods to a destination to which their export or import is restricted or prohibited.","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"10","cflou":false,"active":true,"displayConditions":[{"field":"3a3bb645-5019-48d9-aa48-8ac9b6ebda1b","value":"within Hong Kong and to selected overseas destinations","type":"add","operator":"="}]},{"id":"86a78934-3844-4427-ad50-cf27f78103f3","order":79,"text":"The Customer must not order Goods for delivery to, or for onward supply to, a person or a destination which is the subject of a trade sanction, or of an export or import control, applicable to the Seller. The Seller may cancel an Order and refund the sums paid where it has reasonable grounds to believe that supply would contravene such a measure or the Import and Export Ordinance (Cap. 60).","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"10","cflou":false,"active":true,"displayConditions":[{"field":"3a3bb645-5019-48d9-aa48-8ac9b6ebda1b","value":"within Hong Kong and to selected overseas destinations","type":"add","operator":"="}]},{"id":"ecdf9e9d-4d0e-484e-af9a-557832dc6d20","order":80,"text":"Delivery dates and periods stated on the Website or notified to the Customer are estimates given in good faith. Where no period for delivery has been agreed, the Seller will deliver the Goods within a reasonable time. Time of delivery is not of the essence unless the Seller has expressly agreed otherwise in writing.","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"10","cflou":false,"active":true},{"id":"5691538d-1053-4c13-a376-f15546b32507","order":81,"text":"If no one is available at the delivery address to take delivery, the carrier will leave notice of the attempted delivery with instructions for re-delivery or collection. Where Goods are returned to the Seller after unsuccessful attempts at delivery, the Seller may require the Customer to pay the reasonable cost of re-delivery before the Goods are dispatched again.","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"10","cflou":false,"active":true},{"id":"149e53fa-f9b9-472b-a623-5459c1d2dc27","order":82,"text":"The Customer should examine the Goods on delivery and should notify the Seller of any shortage, or of any damage apparent on reasonable examination, within 7 Business Days of delivery. This paragraph does not affect any right of the Customer in respect of a defect which is not apparent on reasonable examination, nor any right of a Consumer under the section entitled \"The Buyer's Statutory Rights\".","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"10","cflou":false,"active":true},{"id":"b4dbe1e0-e1da-47f9-af98-c6970d67485d","order":83,"text":"Where the Customer is not a Consumer, the Seller may deliver an Order by instalments. Each instalment is invoiced and paid for separately, and a defect in one instalment does not entitle that Customer to treat the Contract as repudiated as a whole.","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"10","cflou":false,"active":true},{"id":"cf94746f-2ce1-40a4-afc7-f3dacde43c2c","order":84,"text":"8. RISK AND TITLE","fontSize":"16","textAlign":"left","bold":true,"underline":true,"marginBottom":"10","cflou":false,"active":true,"marginTop":"20","sectionNum":"S08"},{"id":"a0d0ff6b-ede8-45f9-acad-3b832d775c77","order":85,"text":"Risk in the Goods passes to the Customer on delivery to the address specified in the Order or, where the Customer or a person nominated by the Customer collects the Goods, on collection.","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"10","cflou":false,"active":true},{"id":"0f880a87-7c5f-46c5-a24a-dff58dd852e3","order":86,"text":"Title to the Goods does not pass to the Customer until the Seller has received payment in full and in cleared funds of the Price and of all delivery charges payable in respect of them.","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"10","cflou":false,"active":true},{"id":"d3ff8a0e-acfc-4a80-a7e4-6257baf82cac","order":87,"text":"Until title has passed, a Customer who is not a Consumer holds the Goods as bailee for the Seller, must keep them separately identifiable, stored safely and insured against the usual risks, and must not pledge or charge them by way of security. The Seller may at any time require the return of Goods in which title has not passed, and that Customer grants the Seller and its authorised agents an irrevocable licence to enter, during business hours and on reasonable notice, any premises owned, occupied or controlled by that Customer where the Goods are or may be stored, in order to inspect or recover them.","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"10","cflou":false,"active":true},{"id":"7c5fadb0-25da-4274-aac5-63ab3d1af41d","order":88,"text":"9. CANCELLATION AND RETURNS","fontSize":"16","textAlign":"left","bold":true,"underline":true,"marginBottom":"10","cflou":false,"active":true,"marginTop":"20","sectionNum":"S09"},{"id":"0282e0ed-66b4-4cbe-a67d-a63d4d16a3f3","order":89,"text":"Nothing in this section limits the rights of the Customer in respect of Goods which are faulty, are not as described or are not fit for purpose. Those rights are dealt with in the sections entitled \"The Buyer's Statutory Rights\" and \"Faulty Goods and Remedies\".","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"10","cflou":false,"active":true},{"id":"429f5bed-5fd0-4baa-adbd-4893538869a0","order":90,"text":"The Customer may cancel an Order at any time before the Seller sends the Confirmation of Dispatch, by notice in writing to the Seller, and the Seller will refund in full any sum already paid in respect of the cancelled Order.","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"10","cflou":false,"active":true},{"id":"f27572a5-4471-4b75-af0d-1ceca4c92a58","order":91,"text":"In addition to the Customer's statutory rights, and as a matter of contract, the Seller offers a change-of-mind returns facility. The Customer may return Goods for a refund or for an exchange provided that the Seller receives notice of the return within [Number of days] days of delivery, and that the Goods are returned unused, in their original condition and, where practicable, in their original packaging, together with proof of purchase.","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"10","cflou":false,"active":true,"displayConditions":[{"field":"11f2b042-bd7f-44ea-af8d-6016f516dcb7","value":"change_of_mind","type":"add","operator":"="}]},{"id":"89133165-10ca-4289-a579-c5faab4b5908","order":92,"text":"Except where the Goods are faulty, are not as described or are not fit for purpose, the cost of returning Goods under the change-of-mind returns facility is borne by the Customer and the original delivery charge is not refunded.","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"10","cflou":false,"active":true,"displayConditions":[{"field":"11f2b042-bd7f-44ea-af8d-6016f516dcb7","value":"change_of_mind","type":"add","operator":"="}]},{"id":"2a477075-c64f-415c-a687-cc9de5ca4fba","order":93,"text":"The change-of-mind returns facility does not apply to Goods made to the Customer's specification or clearly personalised, to perishable Goods, to Goods which by reason of their nature are liable to deteriorate rapidly, to sealed Goods relating to health or hygiene which have been unsealed after delivery, or to sealed audio recordings, video recordings or computer software which have been unsealed after delivery.","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"10","cflou":false,"active":true,"displayConditions":[{"field":"11f2b042-bd7f-44ea-af8d-6016f516dcb7","value":"change_of_mind","type":"add","operator":"="}]},{"id":"a869a2e7-fa69-4277-a752-ffaf9ef32e1f","order":94,"text":"Refunds under the change-of-mind returns facility are made to the method of payment originally used, within 14 days of the day on which the Seller receives the returned Goods.","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"10","cflou":false,"active":true,"displayConditions":[{"field":"11f2b042-bd7f-44ea-af8d-6016f516dcb7","value":"change_of_mind","type":"add","operator":"="}]},{"id":"7da45491-1647-4a2d-a35b-93c273c697bd","order":95,"text":"The Seller does not offer a change-of-mind returns facility. Once the Confirmation of Dispatch has been sent, Goods may be returned only where they are faulty, are not as described, are not of merchantable quality or are not fit for a purpose made known to the Seller, or where the Seller otherwise agrees in writing.","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"10","cflou":false,"active":true,"displayConditions":[{"field":"11f2b042-bd7f-44ea-af8d-6016f516dcb7","value":"faulty_only","type":"add","operator":"="}]},{"id":"82c05a5d-1979-4af5-a64e-2538a6646885","order":96,"text":"The law of Hong Kong does not at present confer a general statutory cooling-off period on the purchase of goods at a distance. The absence of a change-of-mind returns facility does not affect the rights of the Customer under the Sale of Goods Ordinance (Cap. 26) or under any other Ordinance.","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"10","cflou":false,"active":true,"displayConditions":[{"field":"11f2b042-bd7f-44ea-af8d-6016f516dcb7","value":"faulty_only","type":"add","operator":"="}]},{"id":"6a8aa52c-6a96-4acd-a0d1-74848d52a539","order":97,"text":"Goods returned to the Seller must be sent to [Returns address in Hong Kong], unless the Seller directs otherwise in writing. The Customer should obtain proof of posting. Goods being returned remain at the Customer's risk until they are received by the Seller, except where they are returned because they are faulty, are not as described or are not fit for purpose, in which case the Seller bears the cost and the risk of return.","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"10","cflou":false,"active":true},{"id":"1b3ae6d3-7a2b-4f12-a2f5-8c479e482bec","order":98,"text":"10. THE BUYER'S STATUTORY RIGHTS","fontSize":"16","textAlign":"left","bold":true,"underline":true,"marginBottom":"10","cflou":false,"active":true,"marginTop":"20","sectionNum":"S10"},{"id":"a40d1bbd-b0cf-4f79-a107-4d2beeb11576","order":99,"text":"The Sale of Goods Ordinance (Cap. 26) implies into the Contract conditions that the Seller has the right to sell the Goods (section 14), that the Goods correspond with their description (section 15), that the Goods are of merchantable quality and, where the Customer expressly or by implication makes known a particular purpose, that they are reasonably fit for that purpose (section 16), and, where the sale is by sample, that the bulk corresponds with the sample (section 17).","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"10","cflou":false,"active":true},{"id":"b3940fee-f51b-4e8e-aeaf-7d7bbcb12ccd","order":100,"text":"Where the Customer deals as consumer, section 11 of the Control of Exemption Clauses Ordinance (Cap. 71) prevents the Seller from excluding or restricting its liability for breach of those implied conditions, and any term which purported to do so would be void to that extent. Nothing in these Terms excludes or restricts those rights.","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"10","cflou":false,"active":true},{"id":"0e86fbe3-ef30-42c9-a139-7f5f077d8291","order":101,"text":"In addition, section 57 of the Sale of Goods Ordinance (Cap. 26) renders void any term of a contract for the sale of goods which purports to exempt the Seller from all or any of the provisions of sections 15, 16 and 17 of that Ordinance in a consumer sale.","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"10","cflou":false,"active":true},{"id":"43b196e1-69aa-40c9-a48f-d7dd989b8643","order":102,"text":"Where the Contract includes the supply of a service, the Supply of Services (Implied Terms) Ordinance (Cap. 457) implies terms that the service will be carried out with reasonable care and skill, within a reasonable time and for a reasonable charge. Those implied terms may not be excluded or restricted as against a Consumer.","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"10","cflou":false,"active":true},{"id":"220b7f48-a134-49b5-abe5-5cb66fe1dead","order":103,"text":"Nothing in these Terms affects the rights of the Customer under the Trade Descriptions Ordinance (Cap. 362), the Unconscionable Contracts Ordinance (Cap. 458), the Misrepresentation Ordinance (Cap. 284) or any other Ordinance conferring rights on consumers, nor the Customer's right to seek compensation following a conviction under the Trade Descriptions Ordinance (Cap. 362).","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"10","cflou":false,"active":true},{"id":"93cc500e-4bad-4aa5-af55-a09ccb0623b0","order":104,"text":"Nothing in these Terms affects the rights of the Customer in respect of Goods which do not comply with the general safety requirement imposed by the Consumer Goods Safety Ordinance (Cap. 456).","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"10","cflou":false,"active":true},{"id":"cc327a88-e996-44c9-a068-76db80c5ef7d","order":105,"text":"Where the Customer does not deal as consumer, the conditions implied by the Sale of Goods Ordinance (Cap. 26) as to correspondence with description, merchantable quality, fitness for purpose and correspondence with sample are excluded to the fullest extent permitted by the Control of Exemption Clauses Ordinance (Cap. 71), and the Seller's liability is limited as set out in the section entitled \"Exclusion and Limitation of Liability\".","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"10","cflou":false,"active":true},{"id":"585a9787-4e79-4c24-ac2e-6e73a2d6e4e7","order":106,"text":"11. FAULTY GOODS AND REMEDIES","fontSize":"16","textAlign":"left","bold":true,"underline":true,"marginBottom":"10","cflou":false,"active":true,"marginTop":"20","sectionNum":"S11"},{"id":"a26124fb-4bd0-44f7-a0f7-a590695e3a78","order":107,"text":"The Customer must notify the Seller as soon as reasonably practicable after discovering that Goods are faulty, are not as described or are not fit for purpose, and must give the Seller a reasonable opportunity to examine the Goods.","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"10","cflou":false,"active":true},{"id":"65fc10fb-821f-4d44-aad6-4b12a17792d2","order":108,"text":"The Customer does not lose the right to reject Goods merely by opening their packaging to the extent reasonably necessary to examine them, nor by reason of a delay in examining them where the Customer has not had a reasonable opportunity to do so.","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"10","cflou":false,"active":true},{"id":"71eb67d9-2834-4224-ab1e-968f40032e12","order":109,"text":"Where Goods are found to be faulty, not as described, not of merchantable quality or not fit for a purpose made known to the Seller, a Customer who is a Consumer and who has not lost the right to reject may require a full refund of the Price, and may otherwise require the Goods to be replaced or repaired. Where the Customer is not a Consumer, the Seller may at its option repair the Goods, replace them or refund the Price, and that remedy is that Customer's sole remedy, to the extent that this limitation is fair and reasonable within the meaning of the Control of Exemption Clauses Ordinance (Cap. 71).","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"10","cflou":false,"active":true},{"id":"b6b4f1fc-ff9c-40d8-a88a-24007ae8a838","order":110,"text":"The Seller bears the reasonable cost of returning faulty Goods and of delivering repaired or replacement Goods to the Customer.","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"10","cflou":false,"active":true},{"id":"82421ba5-146e-4803-ad6b-c8491d08778c","order":111,"text":"Where Goods are supplied with a guarantee given by their manufacturer or importer, that guarantee is given by that person and not by the Seller. It is additional to, and does not affect, the Customer's rights against the Seller under the Contract and under the Sale of Goods Ordinance (Cap. 26).","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"10","cflou":false,"active":true},{"id":"cdc6bc92-8aaf-4641-a6ba-329953c562ef","order":112,"text":"The Seller is not liable in respect of a defect which arises from fair wear and tear, wilful damage, accident, negligence on the part of the Customer or of a third party, use of the Goods otherwise than in accordance with the instructions supplied with them, or any alteration or repair carried out without the Seller's approval.","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"10","cflou":false,"active":true},{"id":"c820293e-cfdb-4299-af2e-970b926805f0","order":113,"text":"The Seller does not give any voluntary warranty in addition to the rights conferred on the Customer by law. The remedies available to the Customer in respect of Goods which are faulty, are not as described or are not fit for purpose are those described in this section and in the section entitled \"The Buyer's Statutory Rights\", which are not affected by the absence of a voluntary warranty.","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"10","cflou":false,"active":true,"displayConditions":[{"field":"acf86129-df6c-44c4-a320-881725d16511","value":"warranty_no","type":"add","operator":"="}]},{"id":"33ee8e24-8d79-4e1e-a651-ff61b0e57a22","order":114,"text":"12. SELLER'S VOLUNTARY WARRANTY","fontSize":"16","textAlign":"left","bold":true,"underline":true,"marginBottom":"10","cflou":false,"active":true,"displayConditions":[{"field":"acf86129-df6c-44c4-a320-881725d16511","value":"warranty_yes","type":"add","operator":"="}],"marginTop":"20","sectionNum":"S12"},{"id":"d916f3fc-602f-4c88-a05c-c1d3588df354","order":115,"text":"In addition to, and without prejudice to, the Customer's statutory rights, the Seller warrants that the Goods will be free from material defects in materials and workmanship for a period of [Number of months] months from the date of delivery.","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"10","cflou":false,"active":true,"displayConditions":[{"field":"acf86129-df6c-44c4-a320-881725d16511","value":"warranty_yes","type":"add","operator":"="}]},{"id":"2d5e08af-88f4-4acf-a167-1a2b635fe830","order":116,"text":"To claim under this warranty the Customer must notify the Seller within the warranty period, quoting the order reference and describing the defect, and must return the Goods, at the Seller's cost, to the address for returns given in the section entitled \"Cancellation and Returns\". A claim under this warranty is not subject to any condition applicable to a change-of-mind return.","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"10","cflou":false,"active":true,"displayConditions":[{"field":"acf86129-df6c-44c4-a320-881725d16511","value":"warranty_yes","type":"add","operator":"="}]},{"id":"a7ceb1e5-9101-4675-a692-c300eacf164a","order":117,"text":"This warranty does not cover fair wear and tear, consumable or wearing parts, damage caused by misuse, accident or failure to follow the instructions supplied with the Goods, nor Goods which have been modified or repaired by any person other than the Seller or a person approved by the Seller.","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"10","cflou":false,"active":true,"displayConditions":[{"field":"acf86129-df6c-44c4-a320-881725d16511","value":"warranty_yes","type":"add","operator":"="}]},{"id":"e0d69217-b60e-43d3-aa67-231c8311173a","order":118,"text":"This warranty is given in addition to, and does not affect, the rights conferred on the Customer by the Sale of Goods Ordinance (Cap. 26) and by any other Ordinance.","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"10","cflou":false,"active":true,"displayConditions":[{"field":"acf86129-df6c-44c4-a320-881725d16511","value":"warranty_yes","type":"add","operator":"="}]},{"id":"ec3c986c-cda6-4635-a228-9be51cf3abb3","order":119,"text":"13. GIFT VOUCHERS AND PROMOTION CODES","fontSize":"16","textAlign":"left","bold":true,"underline":true,"marginBottom":"10","cflou":false,"active":true,"displayConditions":[{"field":"3200f97f-e412-40d5-a3f5-3077b7606add","value":"vouchers_yes","type":"add","operator":"="}],"marginTop":"20","sectionNum":"S13"},{"id":"b704130e-b39e-4bd1-ac2f-69aab54a64e5","order":120,"text":"Gift vouchers and promotion codes issued by the Seller may be used only on the Website, may not be exchanged for cash, and may not be used in conjunction with any other offer unless the Seller expressly states otherwise.","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"10","cflou":false,"active":true,"displayConditions":[{"field":"3200f97f-e412-40d5-a3f5-3077b7606add","value":"vouchers_yes","type":"add","operator":"="}]},{"id":"b63fbf76-4660-4e08-a9e6-2fbaac61033f","order":121,"text":"Unless a different period is stated on the voucher or code, a gift voucher or promotion code is valid for [Number of months] months from the date of issue and lapses at the end of that period.","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"10","cflou":false,"active":true,"displayConditions":[{"field":"3200f97f-e412-40d5-a3f5-3077b7606add","value":"vouchers_yes","type":"add","operator":"="}]},{"id":"d5e44cc5-fbc5-4056-a84a-8b58536dfe1d","order":122,"text":"The Seller may decline to honour, or may cancel, a gift voucher or promotion code which has been obtained unlawfully, copied, altered, or used in breach of these Terms or of the conditions attaching to it.","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"10","cflou":false,"active":true,"displayConditions":[{"field":"3200f97f-e412-40d5-a3f5-3077b7606add","value":"vouchers_yes","type":"add","operator":"="}]},{"id":"1a7fad70-efe2-440e-aaac-2e4277eb775a","order":123,"text":"Where an Order paid for wholly or partly by gift voucher or promotion code is cancelled, or the Goods are returned, the Seller will refund the voucher or code element by re-issuing a voucher or code of equivalent value rather than in cash, except where a Consumer is exercising a statutory right in respect of Goods which are faulty, are not as described or are not fit for purpose.","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"10","cflou":false,"active":true,"displayConditions":[{"field":"3200f97f-e412-40d5-a3f5-3077b7606add","value":"vouchers_yes","type":"add","operator":"="}]},{"id":"9ac7ed27-2c8b-4ed7-a478-208cf519f080","order":124,"text":"14. INTELLECTUAL PROPERTY","fontSize":"16","textAlign":"left","bold":true,"underline":true,"marginBottom":"10","cflou":false,"active":true,"marginTop":"20","sectionNum":"S14"},{"id":"492ea103-6a4c-4598-a1bf-6cdb115aa234","order":125,"text":"All intellectual property rights in the Website and in its contents, including text, graphics, photographs, logos, trade marks, page layout, software and databases, belong to the Seller or to its licensors and are protected by the Copyright Ordinance (Cap. 528), the Trade Marks Ordinance (Cap. 559) and other applicable laws.","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"10","cflou":false,"active":true},{"id":"059062c1-fed8-4703-acfe-98f98087a016","order":126,"text":"The Customer may view, download and print material from the Website for the Customer's own personal use, or for internal business use in connection with an Order. No other use is permitted.","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"10","cflou":false,"active":true},{"id":"a3e7ac56-bfba-4c61-adcc-b93e9f4d4361","order":127,"text":"The Customer must not reproduce, distribute, communicate to the public, adapt, sell or otherwise exploit any part of the Website or of its contents, and must not use any data mining, robot, scraping or similar data gathering or extraction tool in relation to the Website, without the Seller's prior written consent.","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"10","cflou":false,"active":true},{"id":"f747f309-ada5-49fa-ac6e-068a38b8d055","order":128,"text":"Sale of the Goods does not transfer to the Customer any intellectual property right in the Goods, in any brand applied to them or in any accompanying documentation.","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"10","cflou":false,"active":true},{"id":"09e88d64-3087-407a-a54a-19aae6e0c7f5","order":129,"text":"15. ACCEPTABLE USE OF THE WEBSITE","fontSize":"16","textAlign":"left","bold":true,"underline":true,"marginBottom":"10","cflou":false,"active":true,"marginTop":"20","sectionNum":"S15"},{"id":"e3fa5e4a-5081-4c58-af95-1f1c927a9668","order":130,"text":"The Customer must not use the Website for any unlawful purpose, nor in any way which may damage, disable, overburden or impair the Website, nor in any way which interferes with the use of the Website by any other person.","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"10","cflou":false,"active":true},{"id":"c6c4e53d-1ac8-45d9-a29a-e7d4e03084d8","order":131,"text":"The Customer must not knowingly introduce any virus, trojan, worm, logic bomb or other material which is malicious or technologically harmful, and must not attempt to gain unauthorised access to the Website, to the server on which it is stored or to any server, computer or database connected to it. Conduct of that kind may constitute a criminal offence under the laws of Hong Kong, including under the Crimes Ordinance (Cap. 200) and the Telecommunications Ordinance (Cap. 106).","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"10","cflou":false,"active":true},{"id":"7432ada6-2aa4-4bec-aa5b-12f56955ac20","order":132,"text":"The Seller does not warrant that the Website will be available uninterrupted or free from error, and may suspend, withdraw or restrict the availability of all or any part of the Website for business or operational reasons.","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"10","cflou":false,"active":true},{"id":"5baa9466-d309-4b6a-a401-66ca8979c8d2","order":133,"text":"Where the Website contains links to websites operated by third parties, those links are provided for information only. The Seller has no control over, and accepts no responsibility for, the contents of those websites.","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"10","cflou":false,"active":true},{"id":"62e7cbf9-778b-4011-a066-3c9dfffe3af4","order":134,"text":"The Website does not provide a facility for the Customer to submit reviews, comments, photographs or other material for publication.","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"10","cflou":false,"active":true,"displayConditions":[{"field":"0f45786f-260d-4b79-ad74-56e099202187","value":"reviews_no","type":"add","operator":"="}]},{"id":"ce70e359-5023-4ab1-a14e-5e26459a2bfc","order":135,"text":"16. CUSTOMER REVIEWS AND OTHER CONTENT","fontSize":"16","textAlign":"left","bold":true,"underline":true,"marginBottom":"10","cflou":false,"active":true,"displayConditions":[{"field":"0f45786f-260d-4b79-ad74-56e099202187","value":"reviews_yes","type":"add","operator":"="}],"marginTop":"20","sectionNum":"S16"},{"id":"18bba47a-c5c4-464a-a623-36142adcfcef","order":136,"text":"The Website allows the Customer to submit reviews, ratings, comments, photographs and other material relating to the Goods (\"Customer Content\"). Customer Content is not endorsed or verified by the Seller before it appears on the Website, and does not represent the views of the Seller.","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"10","cflou":false,"active":true,"displayConditions":[{"field":"0f45786f-260d-4b79-ad74-56e099202187","value":"reviews_yes","type":"add","operator":"="}]},{"id":"6e37edfb-233a-406c-a0e7-7ae9db7f2eb6","order":137,"text":"The Customer warrants that Customer Content is the Customer's own work or that the Customer is otherwise entitled to submit it, that it is accurate and reflects the Customer's genuine experience of the Goods, that it does not infringe the rights of any person, that it is not defamatory, obscene, threatening, discriminatory or otherwise unlawful, and that it does not disclose the personal data of any other person without that person's consent.","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"10","cflou":false,"active":true,"displayConditions":[{"field":"0f45786f-260d-4b79-ad74-56e099202187","value":"reviews_yes","type":"add","operator":"="}]},{"id":"2dfaf619-ed9a-4ed2-a96a-a3e3766d45d6","order":138,"text":"By submitting Customer Content the Customer grants the Seller a non-exclusive, royalty-free, worldwide and irrevocable licence to use, store, reproduce, adapt, publish, translate and display that Customer Content in connection with the Website and with the promotion of the Goods, together with the right to sub-license those rights to the Seller's service providers.","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"10","cflou":false,"active":true,"displayConditions":[{"field":"0f45786f-260d-4b79-ad74-56e099202187","value":"reviews_yes","type":"add","operator":"="}]},{"id":"39e1fbc7-c3c5-4268-a18e-725d9e80222b","order":139,"text":"The Seller may edit, decline to publish or remove Customer Content which the Seller reasonably considers to be in breach of these Terms, and may disclose the identity of the person who submitted it to any person claiming that it infringes that person's rights or is otherwise unlawful, to the extent permitted by the Personal Data (Privacy) Ordinance (Cap. 486).","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"10","cflou":false,"active":true,"displayConditions":[{"field":"0f45786f-260d-4b79-ad74-56e099202187","value":"reviews_yes","type":"add","operator":"="}]},{"id":"0ed1e00d-b002-4458-a392-62289b83f9eb","order":140,"text":"The Seller does not publish, and does not authorise any person to publish, a review which falsely purports to be that of a consumer. Where a review has been given in return for a payment, a discount, a free product or any other benefit, that fact is disclosed with the review.","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"10","cflou":false,"active":true,"displayConditions":[{"field":"0f45786f-260d-4b79-ad74-56e099202187","value":"reviews_yes","type":"add","operator":"="}]},{"id":"661f45bc-d7ac-424e-aebf-238621da0eeb","order":141,"text":"17. PERSONAL DATA AND PRIVACY","fontSize":"16","textAlign":"left","bold":true,"underline":true,"marginBottom":"10","cflou":false,"active":true,"marginTop":"20","sectionNum":"S17"},{"id":"e672dd4f-d16a-4ce4-a951-f99d38a945e8","order":142,"text":"The Seller collects and uses Personal Data supplied by the Customer for the purposes of processing and delivering Orders, taking payment, providing customer service, handling returns and complaints, preventing and detecting fraud, and complying with the Seller's legal obligations.","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"10","cflou":false,"active":true},{"id":"fa7e5f97-d2c1-4bdc-ae7e-7051aec2d2b3","order":143,"text":"The Seller handles Personal Data in accordance with the Personal Data (Privacy) Ordinance (Cap. 486) and with the privacy policy published on the Website, which forms part of the arrangements between the Seller and the Customer.","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"10","cflou":false,"active":true},{"id":"41563c3b-2c13-4479-a31e-74033315def4","order":144,"text":"Personal Data supplied by the Customer may be transferred to the Seller's carriers and delivery agents, to its payment service providers, to its information technology and cloud service providers, to its professional advisers, and to any law enforcement or regulatory body where the Seller is required or permitted by law to make the transfer. The classes of transferees are set out in the personal information collection statement published on the Website.","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"10","cflou":false,"active":true},{"id":"afacec93-f516-4d23-a873-9845e227f560","order":145,"text":"The Seller will not use the Customer's Personal Data in direct marketing without first taking the steps required by Part 6A of the Personal Data (Privacy) Ordinance (Cap. 486), including notifying the Customer of the kinds of Personal Data to be used and of the classes of marketing subjects, and obtaining the Customer's consent. The Seller will cease to use the Customer's Personal Data in direct marketing, without charge, if the Customer so requires at any time.","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"10","cflou":false,"active":true},{"id":"31cc8524-3f84-4751-a28f-b0bac050db7d","order":146,"text":"The Customer is entitled to request access to, and correction of, the Customer's Personal Data held by the Seller, by written request addressed to the Seller at the electronic mail address given in the section entitled \"Contact Details of the Seller\". The Seller will respond within the period prescribed by the Personal Data (Privacy) Ordinance (Cap. 486) and may impose a fee, which will not be excessive, for complying with a data access request.","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"10","cflou":false,"active":true},{"id":"f9ac05f3-f597-4ac7-aecb-f4993deb2a08","order":147,"text":"Any commercial electronic message sent by the Seller will comply with the Unsolicited Electronic Messages Ordinance (Cap. 593), and will contain accurate sender information and an unsubscribe facility which the Customer may use free of charge.","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"10","cflou":false,"active":true},{"id":"971c34ac-56cf-4cfa-a1e9-9e47036491de","order":148,"text":"The Seller retains Personal Data only for so long as is necessary for the purposes for which it was collected, or for such longer period as the Seller is required to retain it by law, and takes all practicable steps to erase it thereafter.","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"10","cflou":false,"active":true},{"id":"4728cd3c-0acb-46fa-a934-e2979ef256ab","order":149,"text":"18. EXCLUSION AND LIMITATION OF LIABILITY","fontSize":"16","textAlign":"left","bold":true,"underline":true,"marginBottom":"10","cflou":false,"active":true,"marginTop":"20","sectionNum":"S18"},{"id":"3c5e180c-7b1e-4ab4-a174-60aa4a2e1f78","order":150,"text":"Nothing in these Terms excludes or restricts the Seller's liability for death or personal injury resulting from the Seller's negligence, for fraud or fraudulent misrepresentation, for breach of the condition as to title implied by section 14 of the Sale of Goods Ordinance (Cap. 26), or for any other liability which cannot lawfully be excluded or restricted.","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"10","cflou":false,"active":true},{"id":"cc48b5b0-e199-4c40-a151-10953db5d81d","order":151,"text":"Where the Customer deals as consumer, nothing in these Terms excludes or restricts the Seller's liability for breach of the conditions implied by sections 15, 16 and 17 of the Sale of Goods Ordinance (Cap. 26), nor the rights described in the section entitled \"The Buyer's Statutory Rights\".","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"10","cflou":false,"active":true},{"id":"99750f09-98ac-4a0c-a1dd-b68d25d9ee31","order":152,"text":"Subject to the two preceding paragraphs, the Seller is not liable to the Customer, whether in contract, in tort (including negligence), for breach of statutory duty or otherwise, for any loss of profit, loss of business, loss of contract, loss of anticipated saving, loss of goodwill, loss or corruption of data, or for any indirect or consequential loss, in each case however arising. This paragraph does not exclude the Seller's liability, as against a Consumer, for loss or damage which is a reasonably foreseeable consequence of the Seller's breach of the Contract.","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"10","cflou":false,"active":true},{"id":"c49113fb-1b8d-4dd7-ac9f-b267341e3ae2","order":153,"text":"Subject to the paragraphs above, and where the Customer is not a Consumer, the aggregate liability of the Seller in respect of any Contract, whether in contract, in tort or otherwise, is limited to the total amount paid by that Customer under that Contract. Where the Customer is a Consumer, the Seller's liability is limited to loss or damage which is a reasonably foreseeable consequence of the Seller's breach.","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"10","cflou":false,"active":true},{"id":"e292eba1-987e-456b-a734-bd4adddc80a0","order":154,"text":"Where the Customer is not a Consumer, the Seller has no liability in respect of a claim unless that Customer gives written notice of the claim to the Seller within 12 months of the date of delivery of the Goods to which it relates. This paragraph does not apply to a Customer who deals as consumer, whose claims are subject to the periods prescribed by the Limitation Ordinance (Cap. 347).","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"10","cflou":false,"active":true},{"id":"d5eb0f61-7e9d-45d5-a6dd-21ef4897e559","order":155,"text":"The Seller is not liable for loss arising because the Goods were used for a purpose for which they were not intended, because the Customer failed to follow the instructions supplied with them, or because of any statement made by a third party and not by the Seller.","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"10","cflou":false,"active":true},{"id":"c780fdc1-4e45-45f5-aa70-f7ce8901ffff","order":156,"text":"Each of the exclusions and limitations set out in these Terms, whether in this section or elsewhere, operates separately. If any of them is held to be unreasonable or otherwise unenforceable, the remainder continue to apply. Having regard to the Price of the Goods, to the availability of insurance and to the statutory rights preserved above, the Seller considers each of them to be fair and reasonable within the meaning of the Control of Exemption Clauses Ordinance (Cap. 71).","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"10","cflou":false,"active":true},{"id":"64112042-34db-4a05-aa24-fb8bb630b510","order":157,"text":"19. INDEMNITY BY BUSINESS CUSTOMERS","fontSize":"16","textAlign":"left","bold":true,"underline":true,"marginBottom":"10","cflou":false,"active":true,"marginTop":"20","sectionNum":"S19"},{"id":"67e0c151-e9f0-4745-acc1-18c551630398","order":158,"text":"A Customer who is not a Consumer shall indemnify the Seller against all liabilities, costs, expenses, damages and losses, including reasonable legal costs, suffered or incurred by the Seller arising out of or in connection with that Customer's breach of these Terms, that Customer's misuse of the Website, or any claim that Goods supplied to that Customer infringed the rights of a third party as a result of that Customer's instructions, specification or resale of the Goods.","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"10","cflou":false,"active":true},{"id":"e7592c6a-f09f-4c7f-a40f-e2ca29b26e83","order":159,"text":"This section does not apply to a Customer who deals as consumer.","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"10","cflou":false,"active":true},{"id":"319ed745-4fdb-488e-a74d-76e6dafbc806","order":160,"text":"20. FORCE MAJEURE","fontSize":"16","textAlign":"left","bold":true,"underline":true,"marginBottom":"10","cflou":false,"active":true,"marginTop":"20","sectionNum":"S20"},{"id":"e8d8ea5b-27ab-42b7-ac85-9ccb1266b049","order":161,"text":"The Seller is not liable for any failure or delay in performing its obligations under a Contract to the extent that the failure or delay is caused by an event beyond the Seller's reasonable control, including act of God, typhoon, black rainstorm, flood, fire, epidemic or pandemic, act of government or of any public authority, war, civil disturbance, terrorism, strike or other industrial action, failure of a public or private telecommunications network, failure of a payment service provider, and default of a supplier or of a carrier.","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"10","cflou":false,"active":true},{"id":"b97b8776-ea13-4f2f-a33e-258a4da29a7f","order":162,"text":"Where such an event prevents the Seller from supplying the Goods, the Seller will notify the Customer as soon as reasonably practicable and will use reasonable endeavours to agree a revised date for delivery. If the event continues for more than 30 days, either party may cancel the affected Contract by notice in writing, and the Seller will refund all sums paid in respect of Goods not delivered.","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"10","cflou":false,"active":true},{"id":"42f817ee-08e5-473e-ae81-e85a550a82ad","order":163,"text":"This section does not relieve the Customer of the obligation to pay any sum which has already fallen due, nor does it apply to an obligation to pay money.","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"10","cflou":false,"active":true},{"id":"81ade121-0e97-47f4-af73-943d8effdb00","order":164,"text":"21. SUSPENSION AND TERMINATION","fontSize":"16","textAlign":"left","bold":true,"underline":true,"marginBottom":"10","cflou":false,"active":true,"marginTop":"20","sectionNum":"S21"},{"id":"bf0fe18a-80a4-4fca-afc4-d1ade296e293","order":165,"text":"The Seller may suspend or terminate the Customer's access to the Website, decline to accept further Orders from the Customer, and cancel any Contract which has not yet been performed, where the Customer commits a material breach of these Terms, where the Seller has reasonable grounds to suspect fraudulent or unlawful conduct, or where the Customer fails to pay any sum when it falls due.","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"10","cflou":false,"active":true},{"id":"f1a27c71-805f-4c4b-aafe-8d95c9f1dec3","order":166,"text":"Termination does not affect any right or liability which has accrued before termination, nor any provision of these Terms which by its nature is intended to survive termination, including the sections entitled \"Exclusion and Limitation of Liability\", \"Indemnity by Business Customers\" and \"Governing Law and Jurisdiction\".","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"10","cflou":false,"active":true},{"id":"df1613d7-9c61-40c4-a865-1b9637935337","order":167,"text":"22. NOTICES","fontSize":"16","textAlign":"left","bold":true,"underline":true,"marginBottom":"10","cflou":false,"active":true,"marginTop":"20","sectionNum":"S22"},{"id":"a6ebc5ed-6b1c-4f9d-a013-7f0d4eaf1d85","order":168,"text":"A notice given under these Terms to the Seller must be in writing and must be sent to the electronic mail address or to the postal address stated in the section entitled \"Contact Details of the Seller\".","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"10","cflou":false,"active":true},{"id":"e0cf88bc-4e56-48f9-ad05-331673703311","order":169,"text":"A notice given under these Terms to the Customer will be sent to the electronic mail address or to the postal address supplied by the Customer when the Order was submitted, or to any address subsequently notified by the Customer to the Seller in writing.","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"10","cflou":false,"active":true},{"id":"5a746562-0dab-4a43-a120-9e11afa3e32f","order":170,"text":"A notice sent by electronic mail is deemed to have been received on the day on which it is sent, unless the sender receives notification of delivery failure, or, where it is sent after 6:00 p.m. on a Business Day or on a day which is not a Business Day, on the next Business Day. A notice sent by post to an address in Hong Kong is deemed to have been received two Business Days after posting.","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"10","cflou":false,"active":true},{"id":"a6e6deab-997f-4e74-a710-fc1852096661","order":171,"text":"23. COMPLAINTS","fontSize":"16","textAlign":"left","bold":true,"underline":true,"marginBottom":"10","cflou":false,"active":true,"marginTop":"20","sectionNum":"S23"},{"id":"d82cc20a-1af3-460e-ab61-7afae9895202","order":172,"text":"A complaint should be addressed in the first instance to the Seller, using the contact details stated in the section entitled \"Contact Details of the Seller\". The Seller will acknowledge a complaint within 5 Business Days of receipt and will use reasonable endeavours to resolve it within 30 days.","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"10","cflou":false,"active":true},{"id":"921699d7-4873-4f68-a4b9-f978ea084f94","order":173,"text":"If a complaint is not resolved to the Customer's satisfaction, the Customer may seek the assistance of the Consumer Council of Hong Kong, or may refer a monetary claim which falls within the applicable financial limit to the Small Claims Tribunal of Hong Kong. A Customer who considers that an unfair trade practice has occurred may also report the matter to the Customs and Excise Department, which enforces the Trade Descriptions Ordinance (Cap. 362).","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"10","cflou":false,"active":true},{"id":"812a20a0-b78b-4879-a4f0-feb702bec034","order":174,"text":"24. GENERAL PROVISIONS","fontSize":"16","textAlign":"left","bold":true,"underline":true,"marginBottom":"10","cflou":false,"active":true,"marginTop":"20","sectionNum":"S24"},{"id":"ff1f5ef1-a758-4910-ac54-a3e346fdca49","order":175,"text":"These Terms, together with the Order, the Confirmation of Dispatch and the privacy policy published on the Website and any additional terms notified to the Customer before the Order was submitted, constitute the entire agreement between the parties in relation to their subject matter, and supersede all prior arrangements, representations and understandings. Nothing in this paragraph limits liability for fraudulent misrepresentation, nor affects any right of a Consumer.","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"10","cflou":false,"active":true},{"id":"af8c56f0-e85d-4e06-aef1-79d1dee2713a","order":176,"text":"If any provision of these Terms is held to be invalid, illegal or unenforceable, that provision shall be severed and the remaining provisions shall continue in full force and effect.","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"10","cflou":false,"active":true},{"id":"4499ce6a-2ce3-4dfa-a86b-f2e3c033023e","order":177,"text":"A failure or delay by the Seller in exercising any right or remedy is not a waiver of that right or remedy, and does not prevent or restrict its further exercise.","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"10","cflou":false,"active":true},{"id":"20f6130e-fb08-4abe-a1fc-451be0a7d090","order":178,"text":"The rights and remedies provided by these Terms are cumulative and do not exclude any right or remedy provided by law.","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"10","cflou":false,"active":true},{"id":"ecac8602-9fb1-47cf-a8dc-66e52ec29305","order":179,"text":"The Customer may not assign, transfer or sub-contract any right or obligation under a Contract without the Seller's prior written consent. The Seller may assign or transfer its rights and obligations, provided that this does not adversely affect the rights of the Customer.","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"10","cflou":false,"active":true},{"id":"4a1d317a-b29a-4491-ae99-2119a17e58f5","order":180,"text":"The Seller's records of an Order, of a Confirmation of Dispatch and of any communication sent to or received from the Customer are, in the absence of manifest error, evidence of the matters recorded, without prejudice to the Customer's right to adduce evidence to the contrary.","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"10","cflou":false,"active":true},{"id":"8431c525-2803-46bf-a9fc-90f983e17f2c","order":181,"text":"A person who is not a party to a Contract has no right under the Contracts (Rights of Third Parties) Ordinance (Cap. 623) to enforce any of its terms.","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"10","cflou":false,"active":true},{"id":"338887a4-278e-4666-a26e-458e6da1ad66","order":182,"text":"Nothing in these Terms creates a partnership, joint venture, agency or employment relationship between the Seller and the Customer.","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"10","cflou":false,"active":true},{"id":"0638b9cd-e3ff-473e-a22d-3cfccb941161","order":183,"text":"These Terms are made in the English language. Any translation is supplied for convenience only and, in the event of any inconsistency, the English version prevails.","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"10","cflou":false,"active":true},{"id":"8ffdce4d-fe80-450a-a849-18d2e570d977","order":184,"text":"25. GOVERNING LAW AND JURISDICTION","fontSize":"16","textAlign":"left","bold":true,"underline":true,"marginBottom":"10","cflou":false,"active":true,"marginTop":"20","sectionNum":"S25"},{"id":"c014b9ca-04d0-4aeb-ac11-e753342423c8","order":185,"text":"These Terms, each Contract, and any non-contractual obligation arising out of or in connection with them, are governed by and shall be construed in accordance with the laws of the Hong Kong Special Administrative Region.","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"10","cflou":false,"active":true},{"id":"38de4730-37e7-4d52-a4cf-ced23c4d253c","order":186,"text":"Any dispute arising out of or in connection with these Terms or with a Contract which is not resolved between the parties shall be submitted to the non-exclusive jurisdiction of the courts of the Hong Kong Special Administrative Region.","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"10","cflou":false,"active":true,"displayConditions":[{"field":"50c914f7-54f2-4163-a218-b610887da9a7","value":"hk_courts","type":"add","operator":"="}]},{"id":"dc30ff5a-e079-4fc1-a6b9-0fcb503fdcea","order":187,"text":"Any dispute arising out of or in connection with these Terms or with a Contract, including any question regarding its existence, validity or termination, which is not resolved between the parties shall be referred to and finally resolved by arbitration administered by the Hong Kong International Arbitration Centre under the HKIAC Administered Arbitration Rules in force when the notice of arbitration is submitted. The seat of the arbitration shall be Hong Kong, the tribunal shall consist of one arbitrator and the language of the arbitration shall be English.","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"10","cflou":false,"active":true,"displayConditions":[{"field":"50c914f7-54f2-4163-a218-b610887da9a7","value":"hkiac","type":"add","operator":"="}]},{"id":"2920bc10-f113-4964-a908-9d27e7753ac0","order":188,"text":"Nothing in this section prevents a Customer who is a Consumer from referring a claim which falls within the applicable financial limit to the Small Claims Tribunal of Hong Kong, nor deprives such a Customer of the protection of any mandatory provision of the law of Hong Kong.","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"10","cflou":false,"active":true,"displayConditions":[{"field":"50c914f7-54f2-4163-a218-b610887da9a7","value":"hkiac","type":"add","operator":"="}]},{"id":"ab0c76d5-2d8f-4876-ac99-bc567d0cd335","order":189,"text":"26. CONTACT DETAILS OF THE SELLER","fontSize":"16","textAlign":"left","bold":true,"underline":true,"marginBottom":"10","cflou":false,"active":true,"marginTop":"20","sectionNum":"S26"},{"id":"f47cf16f-e0d6-4e87-aa28-6486cc051b98","order":190,"text":"Seller: [Legal name of the seller]","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"5","cflou":false,"active":true},{"id":"2519459d-b0f7-45f5-a4e7-a795b7c5055c","order":191,"text":"Business Registration Number: [Business Registration Number]","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"5","cflou":false,"active":true},{"id":"04cfc63a-b5b4-405e-aeb0-de38a7aff412","order":192,"text":"Address: [Address in Hong Kong]","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"5","cflou":false,"active":true},{"id":"180e8424-8021-4831-a701-c8dc2436d97e","order":193,"text":"Electronic mail: [sales@example.com.hk]","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"5","cflou":false,"active":true},{"id":"32321c65-cd67-4638-ad58-ab4105bbb6c1","order":194,"text":"Telephone: [+852 0000 0000]","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"5","cflou":false,"active":true},{"id":"8f83dd21-7b93-4860-a9ee-6603febbed54","order":195,"text":"Website: [www.example.com.hk]","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"15","cflou":false,"active":true},{"id":"5ac18664-1b95-4b21-a378-182678c64c4e","order":196,"text":"These Terms and Conditions of Sale were adopted by the Seller with effect from [Effective date] and remain in force until they are amended or withdrawn in accordance with the section entitled \"These Terms and the Contract\".","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"0","cflou":false,"active":true}]