[{"id":"94613bfd-c0f0-4a67-b847-e689d300a891","order":1,"text":"By Registered Post A.D.","fontSize":"14","textAlign":"left","bold":true,"underline":false,"marginBottom":"20","cflou":false,"active":true},{"id":"c308e9aa-849c-4dfa-a733-91cdd3c67f97","order":2,"text":"From:","fontSize":"14","textAlign":"left","bold":true,"underline":false,"marginBottom":"0","cflou":false,"active":true},{"id":"557a5067-961e-41bf-a20b-e9abc436eaea","order":3,"text":"[Your full name]
[Your address]
[City, State – PIN]
Mobile: [Mobile number]
E-mail: [E-mail address]","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"20","cflou":false,"active":true},{"id":"eb3401e9-d1b7-4124-a299-d282240dafe4","order":4,"text":"To,
[Name of the opposite party]
[Address]
[City, State – PIN]","fontSize":"14","textAlign":"right-align","bold":false,"underline":false,"marginBottom":"20","cflou":false,"active":true,"displayConditions":[{"field":"7f67c7ad-11eb-46e6-aa64-b4bfefdf8628","value":"individual","type":"add","operator":"="}]},{"id":"20239233-6b30-4010-9cdb-da8cf2dd8e8b","order":5,"text":"To,
M/s [Name of the business]
Through its Proprietor
[Office address]
[City, State – PIN]","fontSize":"14","textAlign":"right-align","bold":false,"underline":false,"marginBottom":"20","cflou":false,"active":true,"displayConditions":[{"field":"7f67c7ad-11eb-46e6-aa64-b4bfefdf8628","value":"business","type":"add","operator":"="}]},{"id":"f2390a6d-d9a3-48db-ac93-2bc62ab50675","order":6,"text":"Place: [Place] Date: [Date]","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"20","cflou":false,"active":true},{"id":"424075cd-f1ab-4795-83a5-c3babd07e959","order":7,"text":"LEGAL NOTICE","fontSize":"20","textAlign":"center","bold":true,"underline":false,"marginBottom":"0","cflou":false,"active":true},{"id":"c022d5b0-fecd-40c7-9a27-1c72b2fc0a70","order":8,"text":"(Under the Consumer Protection Act, 2019)","fontSize":"14","textAlign":"center","bold":false,"underline":false,"marginBottom":"20","cflou":false,"active":true},{"id":"f415240c-17ba-4ce0-bebb-207c01e4025c","order":9,"text":"SUBJECT: Legal notice in respect of the supply of defective goods and demand for redressal, refund and compensation under the Consumer Protection Act, 2019.","fontSize":"14","textAlign":"left","bold":true,"underline":false,"marginBottom":"20","cflou":false,"active":true},{"id":"b794cefc-286b-4bd9-a092-7d6235e8f81e","order":10,"text":"Sir/Madam,","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"10","cflou":false,"active":true},{"id":"54660c61-b46f-4711-bd82-efec2cf7b64b","order":11,"text":"I, [Your full name], residing at [Your address], [City, State – PIN] (hereinafter referred to as "the Complainant"), do hereby serve upon you the present legal notice, the contents whereof are as follows:","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"10","cflou":false,"active":true},{"id":"0cb54180-5a9f-45fe-b925-981348b5daab","order":12,"text":"You, [Name of the opposite party], of [Address], [City, State – PIN], are hereinafter referred to as "the Opposite Party".","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"20","cflou":false,"active":true,"displayConditions":[{"field":"7f67c7ad-11eb-46e6-aa64-b4bfefdf8628","value":"individual","type":"add","operator":"="}]},{"id":"2f233544-7e37-4bc0-8450-9c87f1d3c8d4","order":13,"text":"You, M/s [Name of the business], having your office at [Office address], [City, State – PIN], acting through your Proprietor, are hereinafter referred to as "the Opposite Party".","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"20","cflou":false,"active":true,"displayConditions":[{"field":"7f67c7ad-11eb-46e6-aa64-b4bfefdf8628","value":"business","type":"add","operator":"="}]},{"id":"4bd94f75-b3c3-4a72-a49b-6baacbdf8c4f","order":14,"text":"1. PARTIES AND CONSUMER STATUS","fontSize":"16","textAlign":"left","bold":true,"underline":false,"marginBottom":"10","cflou":false,"active":true,"sectionNum":"S01","marginTop":"10"},{"id":"bf354d0c-8b3e-4db5-a92c-ba58766db724","order":15,"text":"The Complainant purchased the goods more particularly described hereinafter from the Opposite Party for consideration. The Complainant is accordingly a "consumer" within the meaning of Section 2(7) of the Consumer Protection Act, 2019 (hereinafter referred to as "the Act"), and the Opposite Party is a seller and trader of goods to whom the provisions of the Act apply.","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"10","cflou":false,"active":true,"displayConditions":[{"field":"666d45cd-ac95-425e-881d-75041233bf2c","value":"the supply of defective goods","type":"add","operator":"="}]},{"id":"041132ed-9c17-4ef6-840e-dc7dc358fab8","order":16,"text":"The Complainant hired and availed of the service more particularly described hereinafter from the Opposite Party for consideration. The Complainant is accordingly a "consumer" within the meaning of Section 2(7) of the Consumer Protection Act, 2019 (hereinafter referred to as "the Act"), and the Opposite Party is a service provider rendering a "service" within the meaning of Section 2(42) of the Act.","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"10","cflou":false,"active":true,"displayConditions":[{"field":"666d45cd-ac95-425e-881d-75041233bf2c","value":"a deficiency in service","type":"add","operator":"="}]},{"id":"15193223-a17b-482a-ae2f-42fb1bf4e2b8","order":17,"text":"The Complainant purchased goods and availed of services more particularly described hereinafter from the Opposite Party for consideration. The Complainant is accordingly a "consumer" within the meaning of Section 2(7) of the Consumer Protection Act, 2019 (hereinafter referred to as "the Act"), and the Opposite Party is a trader and service provider to whom the provisions of the Act apply.","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"10","cflou":false,"active":true,"displayConditions":[{"field":"666d45cd-ac95-425e-881d-75041233bf2c","value":"an unfair trade practice","type":"add","operator":"="}]},{"id":"46299a35-e99b-4761-9128-2feb6ef3fb0b","order":18,"text":"The transaction set out hereinafter was entered into in the ordinary course, and the Complainant has at all times acted bona fide and duly performed and discharged all obligations on the Complainant's part.","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"20","cflou":false,"active":true},{"id":"972ef7f7-360e-47e6-83a0-beae533f2a3d","order":19,"text":"2. THE TRANSACTION","fontSize":"16","textAlign":"left","bold":true,"underline":false,"marginBottom":"10","cflou":false,"active":true,"sectionNum":"S02"},{"id":"de57075d-6fcf-4782-a952-511e9bf32f93","order":20,"text":"On [Date of purchase], the Complainant purchased from the Opposite Party the following goods, namely [Description of the goods], for a total consideration of Rs. [Amount]/-.","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"10","cflou":false,"active":true,"displayConditions":[{"field":"666d45cd-ac95-425e-881d-75041233bf2c","value":"the supply of defective goods","type":"add","operator":"="}]},{"id":"6fe75913-7495-4ded-9aaf-fdc54435bfda","order":21,"text":"On [Date of engagement], the Complainant hired and availed of from the Opposite Party the following service, namely [Description of the service], for a total consideration of Rs. [Amount]/-.","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"10","cflou":false,"active":true,"displayConditions":[{"field":"666d45cd-ac95-425e-881d-75041233bf2c","value":"a deficiency in service","type":"add","operator":"="}]},{"id":"3f81bc74-0550-4e65-aca9-8b384a33cfa6","order":22,"text":"On [Date of the transaction], the Complainant purchased goods and availed of services from the Opposite Party, namely [Description of the goods or services], for a total consideration of Rs. [Amount]/-.","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"10","cflou":false,"active":true,"displayConditions":[{"field":"666d45cd-ac95-425e-881d-75041233bf2c","value":"an unfair trade practice","type":"add","operator":"="}]},{"id":"1b1d7a3e-b0cf-4dbb-a1cf-54bcc3a00704","order":23,"text":"The said consideration was duly paid by the Complainant by UPI or digital wallet, and the transaction is evidenced by invoice / receipt / order No. [Invoice or receipt number], a copy whereof is annexed hereto.","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"20","cflou":false,"active":true},{"id":"c86b5cda-59ea-4a5a-b9ea-b64c535917c3","order":24,"text":"The said transaction was concluded online, through your e-commerce platform, website or mobile application. You are accordingly an e-commerce entity to which the Consumer Protection (E-Commerce) Rules, 2020 apply, and you were and remain bound to comply with the duties and liabilities prescribed thereunder, including the obligations relating to fair conduct, accurate disclosure and grievance redressal set out in Rules 4 to 7 thereof.","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"20","cflou":false,"active":true,"displayConditions":[{"field":"adb17854-1cc9-43b9-88b1-196765ed759a","value":"online","type":"add","operator":"="}]},{"id":"36ab25c8-5f1d-4d1d-95d6-0d5240614941","order":25,"text":"3. THE GRIEVANCE","fontSize":"16","textAlign":"left","bold":true,"underline":false,"marginBottom":"10","cflou":false,"active":true,"sectionNum":"S03"},{"id":"30d64e80-5173-434d-8926-a33b38fa9564","order":26,"text":"Shortly after the said purchase, and in any event on or about [Date the defect was noticed], the said goods were found to be defective and not in conformity with the quality and standard represented by you. The defect is more particularly described as follows:","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"10","cflou":false,"active":true,"displayConditions":[{"field":"666d45cd-ac95-425e-881d-75041233bf2c","value":"the supply of defective goods","type":"add","operator":"="}]},{"id":"6d0855ed-122f-4fc4-94cd-06797bf945bf","order":27,"text":"[Describe the defect in the goods]","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"10","cflou":false,"active":true,"displayConditions":[{"field":"666d45cd-ac95-425e-881d-75041233bf2c","value":"the supply of defective goods","type":"add","operator":"="}]},{"id":"cece05ca-aeb3-4141-897b-680d271205b8","order":28,"text":"The aforesaid constitutes a "defect" within the meaning of Section 2(10) of the Act, namely a fault, imperfection or shortcoming in the quality, quantity, potency, purity or standard of the goods which is required to be maintained by or under any law for the time being in force, or under any contract, express or implied, or as is claimed by you in any manner whatsoever in relation to the goods.","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"10","cflou":false,"active":true,"displayConditions":[{"field":"666d45cd-ac95-425e-881d-75041233bf2c","value":"the supply of defective goods","type":"add","operator":"="}]},{"id":"10387cb4-aaaf-4e17-9b03-4559179e2159","order":29,"text":"The said goods were, at the material time, covered by a warranty of [Warranty period] granted by you, and the defect arose and was duly notified within the subsistence of the said warranty, notwithstanding which the defect has not been remedied. Your failure to honour the said warranty constitutes an independent breach of your express undertaking.","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"20","cflou":false,"active":true,"displayConditions":[{"field":"666d45cd-ac95-425e-881d-75041233bf2c","value":"the supply of defective goods","type":"add","operator":"="},{"field":"905ec2de-c7d3-4941-a805-b035a706ea9e","value":"no","type":"remove","operator":"="}]},{"id":"5ef8643b-f270-4640-850b-aeb55f0b1c2e","order":30,"text":"Shortly after the said engagement, and in any event on or about [Date the deficiency was noticed], the said service was found to be deficient and not in conformity with the quality and manner of performance represented and undertaken by you. The deficiency is more particularly described as follows:","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"10","cflou":false,"active":true,"displayConditions":[{"field":"666d45cd-ac95-425e-881d-75041233bf2c","value":"a deficiency in service","type":"add","operator":"="}]},{"id":"45b95332-87ab-446e-a73b-e0af7d11a4ca","order":31,"text":"[Describe the deficiency in the service]","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"10","cflou":false,"active":true,"displayConditions":[{"field":"666d45cd-ac95-425e-881d-75041233bf2c","value":"a deficiency in service","type":"add","operator":"="}]},{"id":"bce0a933-32ca-454f-ba9b-ec66e862a169","order":32,"text":"The aforesaid constitutes a "deficiency" within the meaning of Section 2(11) of the Act, namely a fault, imperfection, shortcoming or inadequacy in the quality, nature and manner of performance of the service which is required to be maintained by or under any law for the time being in force or which you undertook to perform in pursuance of a contract or otherwise, including any act of negligence, omission or commission causing loss or injury to the Complainant.","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"20","cflou":false,"active":true,"displayConditions":[{"field":"666d45cd-ac95-425e-881d-75041233bf2c","value":"a deficiency in service","type":"add","operator":"="}]},{"id":"8433a8dd-8b77-4dc2-b60b-fdce8b303706","order":33,"text":"On or about [Date of the practice], and in connection with the said transaction, you adopted and engaged in the following acts and practices, which are more particularly described as follows:","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"10","cflou":false,"active":true,"displayConditions":[{"field":"666d45cd-ac95-425e-881d-75041233bf2c","value":"an unfair trade practice","type":"add","operator":"="}]},{"id":"8fb2074e-c671-4b8b-a9cf-1300d3cfd089","order":34,"text":"[Describe the unfair trade practice]","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"10","cflou":false,"active":true,"displayConditions":[{"field":"666d45cd-ac95-425e-881d-75041233bf2c","value":"an unfair trade practice","type":"add","operator":"="}]},{"id":"7b7556fe-45df-48cb-9da6-cb6b3b6254e7","order":35,"text":"The aforesaid acts constitute an "unfair trade practice" within the meaning of Section 2(47) of the Act, being an unfair method or an unfair or deceptive practice adopted for the purpose of promoting the sale, use or supply of goods or for the provision of services, including, inter alia, falsely representing that the goods or services are of a particular standard, quality or grade, or making representations which are false or misleading in a material respect.","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"20","cflou":false,"active":true,"displayConditions":[{"field":"666d45cd-ac95-425e-881d-75041233bf2c","value":"an unfair trade practice","type":"add","operator":"="}]},{"id":"aab22dd5-f6ef-4870-869e-e7995391d071","order":36,"text":"4. PRIOR REPRESENTATIONS AND YOUR FAILURE TO REDRESS","fontSize":"16","textAlign":"left","bold":true,"underline":false,"marginBottom":"10","cflou":false,"active":true,"displayConditions":[{"field":"57da3b58-9ac1-4b7a-8e70-96b244946b7d","value":"no","type":"remove","operator":"="}],"sectionNum":"S04"},{"id":"3cff3cc6-3b42-4f6d-8d04-a0441c3fa4ef","order":37,"text":"On [Date of the complaint], the Complainant brought the aforesaid grievance to your notice in writing and called upon you to redress the same without delay. Your response, if any, to the said representation was as follows:","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"10","cflou":false,"active":true,"displayConditions":[{"field":"57da3b58-9ac1-4b7a-8e70-96b244946b7d","value":"no","type":"remove","operator":"="}]},{"id":"fa717184-9b86-477a-b734-d10569c77449","order":38,"text":"[Response received, if any]","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"10","cflou":false,"active":true,"displayConditions":[{"field":"57da3b58-9ac1-4b7a-8e70-96b244946b7d","value":"no","type":"remove","operator":"="}]},{"id":"ee9d4149-cf87-4894-8053-48fb9e7ff4b0","order":39,"text":"Despite the said representation, you have failed, neglected and refused to redress the Complainant's grievance within a reasonable time, which persistent failure aggravates your liability under the Act.","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"20","cflou":false,"active":true,"displayConditions":[{"field":"57da3b58-9ac1-4b7a-8e70-96b244946b7d","value":"no","type":"remove","operator":"="}]},{"id":"86155c2b-4d20-419b-8500-c25d68acdcab","order":40,"text":"5. THE LEGAL POSITION","fontSize":"16","textAlign":"left","bold":true,"underline":false,"marginBottom":"10","cflou":false,"active":true,"sectionNum":"S05"},{"id":"38327635-5788-4184-bf2e-e7044467ae4f","order":41,"text":"The Act confers upon every consumer the rights enumerated in Section 2(9) thereof, including the right to be protected against the marketing of goods and services which are hazardous to life and property, the right to be informed about the quality, quantity, potency, purity, standard and price of goods and services, and the right to seek redressal against unfair trade practices and restrictive trade practices and against unscrupulous exploitation of consumers.","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"10","cflou":false,"active":true},{"id":"5cdf4e2d-b881-48b9-8d01-06de41aca7ec","order":42,"text":"By selling and supplying defective goods, you have failed in your statutory and contractual obligations and have rendered yourself liable under the Act, including under the provisions of Chapter VI thereof relating to product liability, and the Complainant is entitled to seek the removal of the defect, the replacement of the goods, the refund of the price paid and adequate compensation.","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"10","cflou":false,"active":true,"displayConditions":[{"field":"666d45cd-ac95-425e-881d-75041233bf2c","value":"the supply of defective goods","type":"add","operator":"="}]},{"id":"03027e82-bbcf-408f-8a79-d0e686cfb03b","order":43,"text":"By rendering a deficient service, you have failed in your statutory and contractual obligations and have rendered yourself liable under the Act, and the Complainant is entitled to seek the removal of the deficiency, the proper performance of the service, the refund of the charges paid and adequate compensation.","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"10","cflou":false,"active":true,"displayConditions":[{"field":"666d45cd-ac95-425e-881d-75041233bf2c","value":"a deficiency in service","type":"add","operator":"="}]},{"id":"dc24585d-4964-4f57-88bb-02219733948f","order":44,"text":"By adopting the aforesaid unfair trade practice, you have rendered yourself liable under the Act, and the Complainant is entitled to seek the discontinuance of the said practice, the withdrawal of the offending representations, the refund of the amount paid and adequate compensation.","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"10","cflou":false,"active":true,"displayConditions":[{"field":"666d45cd-ac95-425e-881d-75041233bf2c","value":"an unfair trade practice","type":"add","operator":"="}]},{"id":"bf104d8d-71c8-41a6-aba8-43e5335911a0","order":45,"text":"Insofar as the aforesaid practice involves a misleading advertisement within the meaning of Section 2(28) of the Act, your attention is invited to the powers of the Central Consumer Protection Authority under Section 21 of the Act to order the discontinuance of such advertisements and to impose penalties, and to the punishment prescribed by Section 89 of the Act for false and misleading advertisements.","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"10","cflou":false,"active":true,"displayConditions":[{"field":"666d45cd-ac95-425e-881d-75041233bf2c","value":"an unfair trade practice","type":"add","operator":"="}]},{"id":"ad383f1d-1d47-492b-b2ff-26f36b41e210","order":46,"text":"As an e-commerce entity, you are additionally bound by the Consumer Protection (E-Commerce) Rules, 2020, and your failure to comply with the duties prescribed thereunder, including the duty to acknowledge and redress consumer grievances within the time-limits laid down therein, compounds your liability under the Act.","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"10","cflou":false,"active":true,"displayConditions":[{"field":"adb17854-1cc9-43b9-88b1-196765ed759a","value":"online","type":"add","operator":"="}]},{"id":"369f367f-5493-4732-98f4-650db7882fa2","order":47,"text":"Under Section 39 of the Act, the Consumer Disputes Redressal Commission is empowered, inter alia, to direct the removal of defects and deficiencies, the replacement of goods, the refund of the price or charges paid, the discontinuance of unfair trade practices, and the payment of adequate compensation, including punitive damages in appropriate cases, together with the costs of the proceedings.","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"20","cflou":false,"active":true},{"id":"7bab52ad-fc6d-4eb1-8c09-bef10fc51e11","order":48,"text":"6. DEMAND","fontSize":"16","textAlign":"left","bold":true,"underline":false,"marginBottom":"10","cflou":false,"active":true,"sectionNum":"S06"},{"id":"a4fb6b36-73b5-43c7-9b1a-90d48b813b3d","order":49,"text":"In the premises, and in the circumstances set out above, you are hereby called upon to comply with the following requisitions within a period of [Number] days from the date of receipt of this notice.","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"10","cflou":false,"active":true},{"id":"e3520fc2-e281-4cfa-b408-a3731a8af6e9","order":50,"text":"You are called upon to forthwith refund to the Complainant the entire price paid for the said goods, and to reimburse to the Complainant all incidental charges incurred in connection therewith.","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"10","cflou":false,"active":true,"displayConditions":[{"field":"666d45cd-ac95-425e-881d-75041233bf2c","value":"the supply of defective goods","type":"add","operator":"="}]},{"id":"a671795d-7f0c-4b2d-a50b-e6300274e621","order":51,"text":"You are called upon to forthwith refund to the Complainant the entire amount paid for the said service, and to reimburse to the Complainant all incidental charges incurred in connection therewith.","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"10","cflou":false,"active":true,"displayConditions":[{"field":"666d45cd-ac95-425e-881d-75041233bf2c","value":"a deficiency in service","type":"add","operator":"="}]},{"id":"48ec45c8-fc4e-4ee9-b809-6be52394bc2d","order":52,"text":"You are called upon to forthwith discontinue the aforesaid unfair trade practice and not to repeat it, to withdraw the offending representations, and to refund to the Complainant the entire amount of Rs. [Amount]/- paid by the Complainant.","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"10","cflou":false,"active":true,"displayConditions":[{"field":"666d45cd-ac95-425e-881d-75041233bf2c","value":"an unfair trade practice","type":"add","operator":"="}]},{"id":"d14606a3-a836-4fee-98c8-79e39d3772c5","order":53,"text":"You are further called upon to pay to the Complainant a sum of Rs. [Compensation amount]/- by way of compensation for the mental agony, harassment, inconvenience and pecuniary loss suffered by the Complainant on account of your aforesaid acts and omissions.","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"10","cflou":false,"active":true,"displayConditions":[{"field":"e7e1cac5-45f6-456c-89f5-d3d0f0a3f294","value":"yes","type":"add","operator":"="}]},{"id":"81474622-de51-4036-b0c9-8cfe59428df8","order":54,"text":"You are further called upon to pay interest at the rate of [Rate]% per annum on all amounts payable hereunder, computed from the date of payment by the Complainant until the date of actual realisation.","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"10","cflou":false,"active":true,"displayConditions":[{"field":"510b0088-ec97-4718-b720-529ef858a938","value":"yes","type":"add","operator":"="}]},{"id":"827ec4f9-839a-4e61-962e-27783ff0ef08","order":55,"text":"You are further called upon to pay to the Complainant a sum of Rs. [Amount]/- towards the costs of this legal notice.","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"20","cflou":false,"active":true},{"id":"3002a68c-bfc5-4c8d-9040-94382edd5352","order":56,"text":"7. CONSEQUENCES OF NON-COMPLIANCE","fontSize":"16","textAlign":"left","bold":true,"underline":false,"marginBottom":"10","cflou":false,"active":true,"sectionNum":"S07"},{"id":"2766b010-7171-4dfd-9933-cb2f277546d0","order":57,"text":"TAKE NOTICE that should you fail, neglect or refuse to comply with the requisitions aforesaid within the stipulated period of [Number] days, the Complainant shall, without any further reference to you, be constrained to institute a consumer complaint against you before the competent Consumer Disputes Redressal Commission under Section 35 of the Act, seeking all reliefs available under Section 39 thereof, including refund, replacement, removal of defects and deficiencies, discontinuance of unfair trade practices, compensation and punitive damages, together with interest and costs, and shall further pursue such other civil and criminal remedies as may be available in law, in which event you alone shall be responsible for all costs, risks and consequences thereof.","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"10","cflou":false,"active":true},{"id":"2f58d581-ccbe-4d1c-a285-cf1fa6458e22","order":58,"text":"The complaint shall be instituted before the District, State or National Commission competent in accordance with the pecuniary jurisdiction prescribed by Sections 34, 47 and 58 of the Act, and the Complainant shall in addition invite the Commission to refer the matter to mediation under Chapter V of the Act, should the Complainant consider it appropriate.","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"10","cflou":false,"active":true},{"id":"7f4e208b-a4ca-401f-9439-7e0cceec9802","order":59,"text":"TAKE FURTHER NOTICE that, by virtue of Section 34(2)(d) of the Act, the Complainant is entitled to institute the said complaint before the Commission within whose territorial jurisdiction the Complainant resides or personally works for gain, and the Complainant shall avail of the said facility, so that you shall be required to enter appearance and defend the proceedings at the Complainant's place of residence.","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"10","cflou":false,"active":true},{"id":"ae661707-5e5e-447a-9851-34278851973f","order":60,"text":"Your attention is further invited to Section 72 of the Act, under which failure to comply with an order of the Commission is punishable with imprisonment for a term which shall not be less than one month but which may extend to three years, or with fine which shall not be less than twenty-five thousand rupees but which may extend to one lakh rupees, or with both. The Complainant shall further be at liberty to bring your conduct to the notice of the District Collector and the Central Consumer Protection Authority under Section 17 of the Act, for investigation and action in accordance with law.","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"20","cflou":false,"active":true},{"id":"43b5ef92-3318-4241-9437-6cb57b18f792","order":61,"text":"8. RESERVATION OF RIGHTS","fontSize":"16","textAlign":"left","bold":true,"underline":false,"marginBottom":"10","cflou":false,"active":true,"sectionNum":"S08"},{"id":"eefca5b1-1463-499d-8b46-e295d57f20de","order":62,"text":"This notice is issued without prejudice to all other rights and remedies available to the Complainant under the Act and under any other law for the time being in force, all of which are expressly reserved. Nothing contained herein, and no omission herefrom, shall be construed as a waiver or abandonment of any such right or remedy.","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"10","cflou":false,"active":true},{"id":"5b04343b-9ca8-4c30-8465-986600fb0d3b","order":63,"text":"The Complainant places on record that the present grievance is well within the period of limitation of two years prescribed by Section 69 of the Act. The provisions of the Act are, by virtue of Section 100 thereof, in addition to and not in derogation of the provisions of any other law for the time being in force, and the Complainant's remedies in contract, in tort and under any other statute accordingly remain fully available and reserved.","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"10","cflou":false,"active":true},{"id":"f6c5c3ff-a4c4-4c39-a323-125cda83eda8","order":64,"text":"A copy of this notice has been retained by the Complainant for record and for production before the appropriate forum, if and when required. You are advised to treat this notice with the seriousness it deserves.","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"10","cflou":false,"active":true},{"id":"4180e9df-23f4-4c7f-a549-6543f548c069","order":65,"text":"Kindly acknowledge receipt of this notice and address your reply, in writing, to the Complainant at the address first mentioned above.","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"30","cflou":false,"active":true},{"id":"3676f95f-d702-4d3a-a189-8880562d74b2","order":66,"text":"Yours faithfully,","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"30","cflou":false,"active":true},{"id":"89c3cca0-d4e3-4a96-8a74-8c041524eadb","order":67,"text":"[Your full name]","fontSize":"14","textAlign":"left","bold":true,"underline":false,"marginBottom":"0","cflou":false,"active":true},{"id":"ccc42513-7a46-4538-a6d7-95d85c4663d7","order":68,"text":"(The Complainant)","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"20","cflou":false,"active":true},{"id":"13e6cb35-86b9-4d95-9111-2c77d76f9668","order":69,"text":"Encl.: Copy of the invoice / receipt and copies of the relevant correspondence and supporting documents.","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"0","cflou":false,"active":true}]