[{"id":"c7964e2c-7bf5-4db5-9144-ab318c85cb81","order":1,"text":"WEBSITE TERMS OF USE AND TERMS & CONDITIONS","fontSize":"22","textAlign":"center","bold":true,"underline":false,"marginBottom":"10","cflou":false,"active":true},{"id":"6541d70b-77c2-48fc-9914-1fecbbf4d2f6","order":2,"text":"[Business / trading name]","fontSize":"16","textAlign":"center","bold":true,"underline":false,"marginBottom":"6","cflou":false,"active":true},{"id":"2d5fe711-4fd3-401c-9818-8345cc83c608","order":3,"text":"Effective date: [Effective date]","fontSize":"12","textAlign":"center","bold":false,"underline":false,"marginBottom":"30","cflou":false,"active":true},{"id":"8ed6628e-30d5-4f2e-85a3-4537ad05b0e8","order":4,"text":"These Website Terms of Use and Terms and Conditions (the \"Terms\") are a legally binding agreement between [Business / trading name], a company incorporated in Australia (ABN [ABN], ACN [ACN]), of [Registered / principal business address] (referred to as \"we\", \"us\" or \"our\"), and you, the person or entity accessing or using the Website (referred to as \"you\" or \"your\").","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"10","cflou":false,"active":true,"displayConditions":[{"field":"d6e0d124-e0e8-422f-b8d2-9504f787ab91","value":"other","type":"remove","operator":"="}]},{"id":"d450f50b-b272-4e8e-8d29-07633a977a66","order":5,"text":"These Website Terms of Use and Terms and Conditions (the \"Terms\") are a legally binding agreement between [Business / trading name], [Legal structure — e.g. a sole trader / partnership] (ABN [ABN]), of [Principal business address] (referred to as \"we\", \"us\" or \"our\"), and you, the person or entity accessing or using the Website (referred to as \"you\" or \"your\").","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"10","cflou":false,"active":true,"displayConditions":[{"field":"d6e0d124-e0e8-422f-b8d2-9504f787ab91","value":"company","type":"remove","operator":"="}]},{"id":"28cd7942-9c35-45ed-b63f-e66ace83db01","order":6,"text":"These Terms govern your access to and use of [website address] and any related pages, content, features, functionality, products and services made available through it (together, the \"Website\").","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"10","cflou":false,"active":true},{"id":"44c9579e-63d1-4528-9657-f993141bb775","order":7,"text":"Please read these Terms carefully before using the Website. By accessing or using the Website, you acknowledge that you have read, understood and agree to be bound by these Terms and by our Privacy Policy. If you do not agree to these Terms, you must not access or use the Website.","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"20","cflou":false,"active":true},{"id":"c5ba373e-2fa8-4085-b865-c5a631ca85b7","order":8,"text":"Nothing in these Terms is intended to exclude, restrict or modify any right or remedy, or any guarantee, warranty or other term or condition, implied or imposed by any law (including the Australian Consumer Law) that cannot lawfully be excluded, restricted or modified. To the extent any provision of these Terms would otherwise contravene such a law or be void, these Terms are to be read down so as to give effect to that law, and otherwise the offending provision is severed to the extent of the inconsistency.","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"24","cflou":false,"active":true},{"id":"6bfcdccd-ac44-4927-a789-b3c8094aaeca","order":9,"text":"1. Definitions and interpretation","fontSize":"15","textAlign":"left","bold":true,"underline":false,"marginBottom":"10","cflou":false,"active":true,"marginTop":"20","sectionNum":"S01"},{"id":"2475d1be-7dac-4ace-b69d-c242f0ccd7fc","order":10,"text":"In these Terms, unless the context requires otherwise:","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"12","cflou":false,"active":true},{"id":"32fd73d5-e0a4-419e-b2ce-fbec5f406784","order":11,"text":"\"Australian Consumer Law\" or \"ACL\" means Schedule 2 to the Competition and Consumer Act 2010 (Cth), as amended from time to time, together with any equivalent State or Territory application legislation.","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"12","cflou":false,"active":true},{"id":"0314d71f-fba0-4437-8347-83141956f229","order":12,"text":"\"Consumer Guarantees\" means the guarantees that apply to the supply of goods and services under Part 3-2, Division 1 of the Australian Consumer Law.","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"12","cflou":false,"active":true},{"id":"d1846b39-3229-4784-8efa-ee3bdb68ab79","order":13,"text":"\"Content\" means all information, text, graphics, logos, images, audio, video, data, software, layout and other material made available on or through the Website.","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"12","cflou":false,"active":true},{"id":"01bffe45-3fb2-465a-ac3f-23fef313098f","order":14,"text":"\"Intellectual Property Rights\" means all present and future intellectual property rights, including copyright, trade marks, designs, patents, know-how, trade secrets and all rights of a similar nature, whether registered or unregistered, anywhere in the world.","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"12","cflou":false,"active":true},{"id":"b8799cd3-6f9b-461b-9ab4-56f831b10c92","order":15,"text":"\"Non-excludable Rights\" (and \"Non-excludable Right\") means any guarantee, right, remedy or other term or condition, implied or imposed by any law (including the Australian Consumer Law), that cannot lawfully be excluded, restricted or modified.","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"12","cflou":false,"active":true},{"id":"dd03fe39-68e4-4bf6-8bba-e930b5b58be9","order":16,"text":"\"Personal Information\" has the meaning given in the Privacy Act 1988 (Cth).","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"12","cflou":false,"active":true},{"id":"550c3855-efd8-43a9-9a09-8c343e2e83ad","order":17,"text":"\"Goods\" means any goods offered for sale or supplied by us through the Website.","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"12","cflou":false,"active":true,"displayConditions":[{"field":"1764bdb2-e01d-4b6d-bc13-0c0695168ce8","value":"yes","type":"add","operator":"="}]},{"id":"498f06b7-ca5d-42fb-b2a3-5084d1c4d91d","order":18,"text":"\"Services\" means any services offered or supplied by us through the Website.","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"12","cflou":false,"active":true,"displayConditions":[{"field":"1764bdb2-e01d-4b6d-bc13-0c0695168ce8","value":"yes","type":"add","operator":"="}]},{"id":"901b1bae-d8f2-402e-9206-61411afc76bd","order":19,"text":"\"Order\" means an offer by you to purchase Goods or Services through the Website in accordance with these Terms.","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"12","cflou":false,"active":true,"displayConditions":[{"field":"1764bdb2-e01d-4b6d-bc13-0c0695168ce8","value":"yes","type":"add","operator":"="}]},{"id":"957cf295-e6a8-4ebc-9711-fb2c8dce0ce9","order":20,"text":"\"Account\" means the account you register and maintain in order to access certain features of the Website.","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"12","cflou":false,"active":true,"displayConditions":[{"field":"ce6c8aa9-c219-4ea9-b3a6-943d1966f073","value":"yes","type":"add","operator":"="}]},{"id":"5ee2e19d-d76e-4c16-8ef3-2264f9f4f3f5","order":21,"text":"In these Terms: headings are for convenience only and do not affect interpretation; the singular includes the plural and vice versa; a reference to legislation includes any amendment to, or replacement of, that legislation; a reference to a person includes a body corporate, partnership, trust and any other entity; \"including\" and similar words are not words of limitation; and a reference to a party includes that party's successors and permitted assigns.","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"16","cflou":false,"active":true},{"id":"3145015d-1b91-47cf-ba37-9ab59a9a7f86","order":22,"text":"2. These Terms and changes to them","fontSize":"15","textAlign":"left","bold":true,"underline":false,"marginBottom":"10","cflou":false,"active":true,"marginTop":"20","sectionNum":"S02"},{"id":"aa13b802-e82b-4b42-b619-9e2fc5e726a0","order":23,"text":"These Terms, together with our Privacy Policy and any other terms or policies expressly incorporated by reference, constitute the entire agreement between you and us in relation to your access to and use of the Website, and supersede any prior representation, arrangement, understanding or agreement.","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"12","cflou":false,"active":true},{"id":"a3f721f6-0898-447b-84d5-e9dd032e8037","order":24,"text":"We may amend these Terms at any time by publishing the amended Terms on the Website. Any amendment takes effect from the date the amended Terms are published, or such later date as we specify. Where required by law, we will take reasonable steps to notify you of material changes. Your continued use of the Website after amended Terms are published constitutes your acceptance of them. If you do not agree to the amended Terms, you must stop using the Website.","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"12","cflou":false,"active":true},{"id":"5fcce278-3387-46bc-851c-ac2bd48867fd","order":25,"text":"We recommend that you review these Terms periodically. The Terms in force are those published on the Website at the time you access or use it.","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"16","cflou":false,"active":true},{"id":"572b12df-5335-44cf-aa27-3428f60188fe","order":26,"text":"3. Eligibility, acceptance and your acknowledgements","fontSize":"15","textAlign":"left","bold":true,"underline":false,"marginBottom":"10","cflou":false,"active":true,"marginTop":"20","sectionNum":"S03"},{"id":"586b5d7c-4136-45df-a68d-8a79b7097cb8","order":27,"text":"By accessing or using the Website, or by clicking to accept these Terms where prompted, you agree to be bound by these Terms. You may accept these Terms by conduct, including by browsing, registering, placing an Order or otherwise using the Website.","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"12","cflou":false,"active":true},{"id":"4ed85c90-13cf-4e4f-b990-b5f62a8a0662","order":28,"text":"You represent and warrant that you are at least 18 years of age (or the age of majority in your jurisdiction), that you have the legal capacity to enter into a binding agreement, and that, if you are using the Website on behalf of an organisation, you are authorised to bind that organisation to these Terms.","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"12","cflou":false,"active":true},{"id":"43ca558c-8fd0-4ee3-ac0d-c7f98e141500","order":29,"text":"You acknowledge that you are responsible for ensuring that your access to and use of the Website complies with all laws, rules and regulations applicable to you, and for all costs of accessing the Website (including internet and device costs).","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"16","cflou":false,"active":true},{"id":"ceca334d-7f6b-42a9-8b5f-940ac637df6d","order":30,"text":"4. Account registration and security","fontSize":"15","textAlign":"left","bold":true,"underline":false,"marginBottom":"10","cflou":false,"active":true,"marginTop":"20","displayConditions":[{"field":"ce6c8aa9-c219-4ea9-b3a6-943d1966f073","value":"yes","type":"add","operator":"="}],"sectionNum":"S04"},{"id":"e84b62e4-7a5a-45ec-8c2c-d87f26d65fdf","order":31,"text":"Certain features of the Website may require you to register for an Account. When you register, you agree to provide accurate, current and complete information and to keep that information up to date.","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"12","cflou":false,"active":true,"displayConditions":[{"field":"ce6c8aa9-c219-4ea9-b3a6-943d1966f073","value":"yes","type":"add","operator":"="}]},{"id":"7d13eddb-acba-43c4-bb3b-b32f47036438","order":32,"text":"You are responsible for maintaining the confidentiality of your Account credentials and for all activity that occurs under your Account. You must notify us immediately of any unauthorised use of your Account or any other breach of security. To the extent permitted by law, and subject to your Non-excludable Rights, we are not liable for any loss or damage arising from your failure to safeguard your credentials, except to the extent that loss or damage is caused by us.","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"12","cflou":false,"active":true,"displayConditions":[{"field":"ce6c8aa9-c219-4ea9-b3a6-943d1966f073","value":"yes","type":"add","operator":"="}]},{"id":"bf027962-e794-483e-9526-1b273917d6fe","order":33,"text":"We may suspend, restrict or cancel your Account, or refuse registration, where we reasonably consider it necessary, including where you breach these Terms or where required by law. We will act reasonably and, where practicable, give you notice.","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"16","cflou":false,"active":true,"displayConditions":[{"field":"ce6c8aa9-c219-4ea9-b3a6-943d1966f073","value":"yes","type":"add","operator":"="}]},{"id":"3e9b3b9c-e939-4061-a510-9b7ea89678b9","order":34,"text":"5. Licence to use the Website","fontSize":"15","textAlign":"left","bold":true,"underline":false,"marginBottom":"10","cflou":false,"active":true,"marginTop":"20","sectionNum":"S05"},{"id":"f45b0063-c29b-4551-94e3-564fc92b2555","order":35,"text":"Subject to your compliance with these Terms, we grant you a non-exclusive, non-transferable, revocable licence to access and use the Website for your own personal or internal business purposes. All rights not expressly granted to you are reserved by us.","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"12","cflou":false,"active":true},{"id":"312a1c4d-77be-4a92-9e68-43ab7b115a21","order":36,"text":"You may view, and make a temporary cached copy of, Content for the sole purpose of viewing it in the ordinary course of using the Website. Except as expressly permitted by these Terms or by any Non-excludable Right, you must not otherwise copy, reproduce, adapt, modify, distribute, publish, sell or commercially exploit any Content.","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"16","cflou":false,"active":true},{"id":"77e13d57-dbe5-41ed-a312-b4924425b39b","order":37,"text":"6. Acceptable use","fontSize":"15","textAlign":"left","bold":true,"underline":false,"marginBottom":"10","cflou":false,"active":true,"marginTop":"20","sectionNum":"S06"},{"id":"2eb6f64d-4bc6-4ea9-8ba9-15191066626c","order":38,"text":"You must not, and must not attempt to, and must not permit or encourage any other person to:","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"12","cflou":false,"active":true},{"id":"60205ce9-dd38-4842-8b20-fa5ad3cb8a0a","order":39,"text":"(a) use the Website for any unlawful, fraudulent, misleading or malicious purpose, or in breach of any law or third party's rights;","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"12","cflou":false,"active":true},{"id":"ad316d69-e01b-4141-abae-e7bcf443aa1b","order":40,"text":"(b) transmit, upload or link to any material that is defamatory, obscene, offensive, harassing, discriminatory, threatening, or that infringes any Intellectual Property Rights or privacy rights;","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"12","cflou":false,"active":true},{"id":"119821ea-b2db-4855-a3ba-e30ae1fa5373","order":41,"text":"(c) transmit any virus, malware, or other harmful, disruptive or destructive code, or any unsolicited or unauthorised advertising or promotional material;","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"12","cflou":false,"active":true},{"id":"b3cd78e7-63b8-478a-a5df-399837086ba2","order":42,"text":"(d) interfere with, disrupt, overload or impair the Website, its servers or networks, or circumvent, disable or interfere with any security-related feature or access control;","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"12","cflou":false,"active":true},{"id":"705003b5-ea17-48a5-a87d-cdbf77677cc4","order":43,"text":"(e) attempt to gain unauthorised access to the Website, any Account, or any system or network connected to the Website;","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"12","cflou":false,"active":true},{"id":"0465fd4c-714d-47aa-ad04-07ac1c790071","order":44,"text":"(f) use any robot, spider, scraper, data-mining, harvesting or other automated means to access, copy, index or monitor the Website or any Content without our prior written consent;","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"12","cflou":false,"active":true},{"id":"acb639cb-13bc-4a8e-8804-dff152e1f630","order":45,"text":"(g) reverse engineer, decompile or disassemble any software forming part of the Website, except to the extent this restriction is prohibited by law; or","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"12","cflou":false,"active":true},{"id":"058c359a-6e5a-4ded-954c-7cd31c770e74","order":46,"text":"(h) use the Website or any Content to build, train or benchmark any competing product or service, or in a manner that imposes an unreasonable or disproportionately large load on our infrastructure.","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"12","cflou":false,"active":true},{"id":"f4bbb631-4f95-4c15-9996-7cf877eda348","order":47,"text":"We may, acting reasonably, monitor use of the Website and take any action we consider appropriate in respect of use that breaches these Terms, including removing material, suspending access and reporting activity to authorities.","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"16","cflou":false,"active":true},{"id":"a991e6fd-02b3-4e40-95bb-6be4db748df0","order":48,"text":"7. Intellectual property","fontSize":"15","textAlign":"left","bold":true,"underline":false,"marginBottom":"10","cflou":false,"active":true,"marginTop":"20","sectionNum":"S07"},{"id":"b547ef55-cdff-40c6-a46d-da090910b870","order":49,"text":"All Intellectual Property Rights in the Website and the Content are owned by or licensed to us, unless otherwise indicated. Nothing in these Terms transfers any Intellectual Property Rights to you.","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"12","cflou":false,"active":true},{"id":"e36416ea-3152-4695-8d96-aa2b94a979e2","order":50,"text":"Our business names, trade marks, logos and get-up (whether registered or unregistered) are protected, and you must not use, register or seek to register any of them, or anything substantially identical or deceptively similar, without our prior written consent.","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"12","cflou":false,"active":true},{"id":"24daaf7a-a5eb-47a7-b38b-ca434480640b","order":51,"text":"If you provide us with any feedback, suggestions or ideas about the Website, you assign to us all Intellectual Property Rights in that feedback, and we may use it without restriction or obligation to you.","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"16","cflou":false,"active":true},{"id":"62b24451-f8cf-4554-8c18-dfefb0a6097b","order":52,"text":"8. Your content","fontSize":"15","textAlign":"left","bold":true,"underline":false,"marginBottom":"10","cflou":false,"active":true,"marginTop":"20","displayConditions":[{"field":"e4f27f1a-3ba7-4555-a7aa-cfe95ba5da7a","value":"yes","type":"add","operator":"="}],"sectionNum":"S08"},{"id":"2f38f4f7-b5fa-455c-88b9-d2e9b9f7d310","order":53,"text":"The Website may allow you to submit, post or upload material, including reviews, comments, images and other content (\"User Content\"). You retain ownership of your User Content, but you grant us a non-exclusive, royalty-free, worldwide, perpetual, irrevocable and sub-licensable licence to use, reproduce, adapt, modify, publish, translate and display that User Content in connection with operating, improving and promoting the Website and our business.","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"12","cflou":false,"active":true,"displayConditions":[{"field":"e4f27f1a-3ba7-4555-a7aa-cfe95ba5da7a","value":"yes","type":"add","operator":"="}]},{"id":"5fc379a1-02a8-40b4-92c7-4e219edd2169","order":54,"text":"To the extent your User Content contains any moral rights, you consent to any act or omission by us (and our licensees) that would otherwise infringe those moral rights, and you warrant that you have obtained equivalent consents from any other individual identified in your User Content.","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"12","cflou":false,"active":true,"displayConditions":[{"field":"e4f27f1a-3ba7-4555-a7aa-cfe95ba5da7a","value":"yes","type":"add","operator":"="}]},{"id":"0652d867-36a1-476b-a338-83956ac531ba","order":55,"text":"You are solely responsible for your User Content and represent and warrant that it is accurate, does not infringe any third party's rights, is not defamatory, misleading or deceptive, and does not breach any law. You must not post User Content that is unlawful, offensive, harassing, or that contains any virus or harmful code.","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"12","cflou":false,"active":true,"displayConditions":[{"field":"e4f27f1a-3ba7-4555-a7aa-cfe95ba5da7a","value":"yes","type":"add","operator":"="}]},{"id":"73df3c23-20fd-4d34-9514-c20b035a9f7d","order":56,"text":"We may, but are not obliged to, review, moderate, refuse, edit, remove or disable access to any User Content at our discretion, acting reasonably, including where we consider it breaches these Terms or any law. We are not responsible for User Content submitted by any person other than us.","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"16","cflou":false,"active":true,"displayConditions":[{"field":"e4f27f1a-3ba7-4555-a7aa-cfe95ba5da7a","value":"yes","type":"add","operator":"="}]},{"id":"8bcfb009-3c60-4ea5-820f-6c421ba6b1b5","order":57,"text":"9. Orders and purchases","fontSize":"15","textAlign":"left","bold":true,"underline":false,"marginBottom":"10","cflou":false,"active":true,"marginTop":"20","displayConditions":[{"field":"1764bdb2-e01d-4b6d-bc13-0c0695168ce8","value":"yes","type":"add","operator":"="}],"sectionNum":"S09"},{"id":"b535ae3a-2d08-47d5-aac9-4af6465aab55","order":58,"text":"The display of Goods or Services on the Website is an invitation to treat and not an offer to sell. Your submission of an Order is an offer by you to purchase the relevant Goods or Services on these Terms. No binding contract arises until we accept your Order, which we may do by confirming acceptance or by supplying the Goods or Services.","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"12","cflou":false,"active":true,"displayConditions":[{"field":"1764bdb2-e01d-4b6d-bc13-0c0695168ce8","value":"yes","type":"add","operator":"="}]},{"id":"3c3c4a67-b9ce-42d8-80dc-2732557d0030","order":59,"text":"We may, acting reasonably, decline or cancel an Order (including before dispatch) where Goods or Services are unavailable, where there is an error in the price or description, where we suspect fraud or a breach of these Terms, or where we are unable to meet delivery or supply requirements. If we cancel an accepted Order for a reason not attributable to you, we will refund any amount you have paid for the cancelled Order.","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"12","cflou":false,"active":true,"displayConditions":[{"field":"1764bdb2-e01d-4b6d-bc13-0c0695168ce8","value":"yes","type":"add","operator":"="}]},{"id":"48f76fb9-11d1-4140-b80b-d112b9756fa6","order":60,"text":"We take reasonable care to ensure that descriptions, images and specifications of Goods and Services are accurate at the time of publication. Minor variations may occur, and images are indicative only.","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"16","cflou":false,"active":true,"displayConditions":[{"field":"1764bdb2-e01d-4b6d-bc13-0c0695168ce8","value":"yes","type":"add","operator":"="}]},{"id":"26d5cbf7-9c67-4934-b1fe-759b404d20d6","order":61,"text":"10. Prices, GST, surcharges and payment","fontSize":"15","textAlign":"left","bold":true,"underline":false,"marginBottom":"10","cflou":false,"active":true,"marginTop":"20","displayConditions":[{"field":"1764bdb2-e01d-4b6d-bc13-0c0695168ce8","value":"yes","type":"add","operator":"="}],"sectionNum":"S10"},{"id":"b184eb07-1626-4fff-b5df-95b560b859ca","order":62,"text":"Unless stated otherwise, prices for Goods and Services are in Australian dollars and are inclusive of Goods and Services Tax (GST) where applicable. Where we are required to issue a tax invoice, we will do so. Prices are subject to change, but changes will not affect Orders we have already accepted.","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"12","cflou":false,"active":true,"displayConditions":[{"field":"1764bdb2-e01d-4b6d-bc13-0c0695168ce8","value":"yes","type":"add","operator":"="}]},{"id":"2bcc27eb-fc20-4094-91a5-823d21c5441e","order":63,"text":"We will display the total price payable, including any unavoidable fees and any applicable surcharges, before you complete your Order. Any card payment surcharge we apply will not exceed our cost of acceptance for the relevant payment method and will be applied in accordance with applicable laws and payment scheme rules. We do not engage in undisclosed add-on pricing.","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"12","cflou":false,"active":true,"displayConditions":[{"field":"1764bdb2-e01d-4b6d-bc13-0c0695168ce8","value":"yes","type":"add","operator":"="}]},{"id":"2b365115-950c-4611-863e-c1319bc9e2b1","order":64,"text":"You agree to pay all amounts payable in respect of your Order at the time and in the manner specified on the Website, using one of the payment methods we make available. You warrant that you are authorised to use the payment method you nominate. We may use third-party payment processors, and your use of those services may be subject to their terms. We do not store full card details.","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"12","cflou":false,"active":true,"displayConditions":[{"field":"1764bdb2-e01d-4b6d-bc13-0c0695168ce8","value":"yes","type":"add","operator":"="}]},{"id":"2f2c6375-3491-4440-956a-0ffc7082010b","order":65,"text":"Where any amount is not paid when due, we may (subject to your Non-excludable Rights) withhold supply, suspend access, and recover the outstanding amount together with any reasonable costs of recovery. You must pay all amounts without set-off, counterclaim or deduction, except as required by law.","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"16","cflou":false,"active":true,"displayConditions":[{"field":"1764bdb2-e01d-4b6d-bc13-0c0695168ce8","value":"yes","type":"add","operator":"="}]},{"id":"dc863523-559a-45b8-9dc0-d8c7ab5b20a4","order":66,"text":"11. Delivery and supply","fontSize":"15","textAlign":"left","bold":true,"underline":false,"marginBottom":"10","cflou":false,"active":true,"marginTop":"20","displayConditions":[{"field":"1764bdb2-e01d-4b6d-bc13-0c0695168ce8","value":"yes","type":"add","operator":"="}],"sectionNum":"S11"},{"id":"2a8fe1a0-80b9-4745-b1ad-37d396d9116b","order":67,"text":"We will use reasonable efforts to deliver Goods or supply Services within any timeframe indicated, but any such timeframe is an estimate only and is not a term of the contract unless we agree otherwise in writing. Risk in Goods passes to you on delivery. Title in Goods does not pass until we have received payment in full.","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"12","cflou":false,"active":true,"displayConditions":[{"field":"1764bdb2-e01d-4b6d-bc13-0c0695168ce8","value":"yes","type":"add","operator":"="}]},{"id":"c40f33fb-a156-43ab-b498-39a5967418b6","order":68,"text":"You must provide accurate delivery and contact details. Subject to your Non-excludable Rights, we are not responsible for any delay or non-delivery caused by incorrect details you provide or by events beyond our reasonable control.","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"16","cflou":false,"active":true,"displayConditions":[{"field":"1764bdb2-e01d-4b6d-bc13-0c0695168ce8","value":"yes","type":"add","operator":"="}]},{"id":"a7c7e486-bb8e-4989-8770-3616ce2f05f3","order":69,"text":"12. Returns, repairs, replacements and refunds","fontSize":"15","textAlign":"left","bold":true,"underline":false,"marginBottom":"10","cflou":false,"active":true,"marginTop":"20","displayConditions":[{"field":"1764bdb2-e01d-4b6d-bc13-0c0695168ce8","value":"yes","type":"add","operator":"="}],"sectionNum":"S12"},{"id":"6fb3f736-113e-4da6-998b-eab2ad250539","order":70,"text":"Your rights to a repair, replacement, refund or other remedy in respect of Goods and Services are governed by the Australian Consumer Law and are described in the clause entitled \"Australian Consumer Law and Consumer Guarantees\". Nothing in this clause limits those rights.","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"12","cflou":false,"active":true,"displayConditions":[{"field":"1764bdb2-e01d-4b6d-bc13-0c0695168ce8","value":"yes","type":"add","operator":"="}]},{"id":"1213467f-3fb2-4a5b-ae03-d17a699dfd43","order":71,"text":"Where there is a failure to comply with a Consumer Guarantee that is a major failure, you may choose a refund, a replacement, or (for services) cancellation. Where the failure is not a major failure, we may choose to provide a repair, replacement or refund (for goods) or to remedy the services within a reasonable time (for services), as permitted by the Australian Consumer Law.","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"12","cflou":false,"active":true,"displayConditions":[{"field":"1764bdb2-e01d-4b6d-bc13-0c0695168ce8","value":"yes","type":"add","operator":"="}]},{"id":"33d098bd-0d56-44bd-ab2e-a65b2057999f","order":72,"text":"In addition to your rights under the Australian Consumer Law, we may offer a voluntary change-of-mind returns policy, the terms of which (including timeframes, condition of Goods, proof of purchase, and who bears return postage) are published on the Website. Any voluntary policy is provided in addition to, and does not limit or replace, your rights under the Australian Consumer Law.","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"12","cflou":false,"active":true,"displayConditions":[{"field":"1764bdb2-e01d-4b6d-bc13-0c0695168ce8","value":"yes","type":"add","operator":"="}]},{"id":"6b6b81ae-31cf-494c-a3da-6a619a6eb645","order":73,"text":"Where you are entitled to a refund, we will process it using the same payment method you used for the original transaction, unless we agree otherwise, within a reasonable time. You may be required to provide proof of purchase and to return the Goods.","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"16","cflou":false,"active":true,"displayConditions":[{"field":"1764bdb2-e01d-4b6d-bc13-0c0695168ce8","value":"yes","type":"add","operator":"="}]},{"id":"653c2b58-2b83-4273-9da6-53599d3d4371","order":74,"text":"13. Australian Consumer Law and Consumer Guarantees","fontSize":"15","textAlign":"left","bold":true,"underline":false,"marginBottom":"10","cflou":false,"active":true,"marginTop":"20","sectionNum":"S13"},{"id":"09e9d426-e012-46f9-8fd5-402da1ed8644","order":75,"text":"Our Goods and Services come with guarantees that cannot be excluded under the Australian Consumer Law. Nothing in these Terms excludes, restricts or modifies any Non-excludable Right, or any Consumer Guarantee, where to do so would contravene that law or cause any part of these Terms to be void.","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"12","cflou":false,"active":true},{"id":"d2dc44a5-7d2f-42e9-99bb-f36b90fb214c","order":76,"text":"For goods: If the goods you acquire from us are goods to which the Australian Consumer Law applies, you are entitled to a replacement or refund for a major failure and to compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"12","cflou":false,"active":true,"displayConditions":[{"field":"1764bdb2-e01d-4b6d-bc13-0c0695168ce8","value":"yes","type":"add","operator":"="}]},{"id":"e3a9fba0-51a2-4b69-a24b-d09a187fa852","order":77,"text":"For services: If the services you acquire from us are services to which the Australian Consumer Law applies, you are entitled, for a major failure, to cancel your service contract with us and to a refund for the unused portion, or to compensation for its reduced value. You are also entitled to be compensated for any other reasonably foreseeable loss or damage from the failure of the services. If the failure does not amount to a major failure, you are entitled to have problems with the services rectified in a reasonable time and, if this is not done, to cancel your contract and obtain a refund for the unused portion of the contract.","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"12","cflou":false,"active":true,"displayConditions":[{"field":"1764bdb2-e01d-4b6d-bc13-0c0695168ce8","value":"yes","type":"add","operator":"="}]},{"id":"debbb2ab-5488-4701-a847-2a869f72ca34","order":78,"text":"A person is generally taken to acquire goods or services as a \"consumer\" under the Australian Consumer Law where the amount paid or payable does not exceed $100,000, or where the goods or services are of a kind ordinarily acquired for personal, domestic or household use or consumption, or where the goods are a commercial road vehicle or trailer used principally to transport goods on public roads.","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"12","cflou":false,"active":true},{"id":"bcedbc3f-3e93-43ce-a349-9cf3a7668434","order":79,"text":"To make a claim in respect of a Consumer Guarantee, please contact us using the details in the clause entitled \"How to contact us\". You may be required to provide proof of purchase.","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"16","cflou":false,"active":true},{"id":"e282b2cf-d0af-4d82-b7ba-1751606132b4","order":80,"text":"14. Website provided \"as is\" — disclaimers","fontSize":"15","textAlign":"left","bold":true,"underline":false,"marginBottom":"10","cflou":false,"active":true,"marginTop":"20","sectionNum":"S14"},{"id":"01908bfa-2f9b-4b33-9e32-020b09fc2417","order":81,"text":"Subject to the clause entitled \"Australian Consumer Law and Consumer Guarantees\" and to your Non-excludable Rights, the Website and the Content are provided on an \"as is\" and \"as available\" basis, and we make no representation or warranty that the Website will be uninterrupted, timely, error-free, secure or free from viruses or other harmful components.","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"12","cflou":false,"active":true},{"id":"a793d917-62ee-42eb-9866-e0dd6e6d5b0a","order":82,"text":"To the maximum extent permitted by law, we do not warrant the accuracy, completeness, currency or reliability of any Content. Content is provided for general information only and does not constitute professional, legal, financial or other advice. You should make your own enquiries and obtain independent advice before acting on any Content.","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"12","cflou":false,"active":true},{"id":"e700c539-374b-4c5a-9f3f-ef77af6d63de","order":83,"text":"Any third-party information, products or services referred to on the Website are not endorsed or warranted by us unless we expressly state otherwise.","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"16","cflou":false,"active":true},{"id":"53eb2076-a36a-4ae3-9ca3-cb126fd67dbe","order":84,"text":"15. Limitation of liability","fontSize":"15","textAlign":"left","bold":true,"underline":false,"marginBottom":"10","cflou":false,"active":true,"marginTop":"20","sectionNum":"S15"},{"id":"38514e40-b52b-41f1-8748-77cfb167953b","order":85,"text":"Nothing in these Terms excludes, restricts or modifies any Non-excludable Right. This clause, and every other provision of these Terms, is subject to your Non-excludable Rights.","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"12","cflou":false,"active":true},{"id":"1dba2fa5-82a1-44ac-89d9-72867bde96ca","order":86,"text":"Where our liability for a failure to comply with a Consumer Guarantee can lawfully be limited, our liability is limited, at our option, to: (a) in the case of goods, the replacement or repair of the goods, the supply of equivalent goods, or the payment of the cost of doing so; and (b) in the case of services, the resupply of the services or the payment of the cost of having the services resupplied.","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"12","cflou":false,"active":true,"displayConditions":[{"field":"1764bdb2-e01d-4b6d-bc13-0c0695168ce8","value":"yes","type":"add","operator":"="}]},{"id":"efa89ada-7159-47a5-ac86-52070db3d11d","order":87,"text":"Subject to your Non-excludable Rights, and to the maximum extent permitted by law: (i) we exclude all liability to you, whether in contract, tort (including negligence), under statute or otherwise, for any indirect, special, consequential or incidental loss or damage, or for any loss of profit, revenue, business, opportunity, goodwill, anticipated savings or data, arising out of or in connection with the Website or these Terms; and (ii) our total aggregate liability to you arising out of or in connection with the Website or these Terms is limited to [the amount you paid to us in the 12 months before the relevant claim, or AUD $100 if you have paid nothing].","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"12","cflou":false,"active":true},{"id":"16529294-0527-4ce2-b472-9acaeaccaee5","order":88,"text":"Our liability to you is reduced to the extent that any act or omission of yours (including any breach of these Terms) or of any third party caused or contributed to the relevant loss or damage. Any statutory apportionment of liability under proportionate liability legislation applies to the maximum extent permitted by law.","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"12","cflou":false,"active":true},{"id":"e8afdaf6-a1a3-47b7-8058-95d78a912ac2","order":89,"text":"You agree that any limitation or exclusion of our liability under these Terms also operates for the benefit of our officers, employees, contractors and agents, each of whom may rely on it as if a party to these Terms.","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"16","cflou":false,"active":true},{"id":"cb2b7f3a-2d6f-4ace-9c93-922d07d79cc2","order":90,"text":"16. Indemnity","fontSize":"15","textAlign":"left","bold":true,"underline":false,"marginBottom":"10","cflou":false,"active":true,"marginTop":"20","sectionNum":"S16"},{"id":"14233c00-3f5e-4bbf-8b13-6b4ca34fc1f1","order":91,"text":"To the maximum extent permitted by law, and except to the extent that the loss or damage is caused by us, you indemnify us and our officers, employees, contractors and agents against any loss, damage, liability, cost or expense (including reasonable legal costs on a full indemnity basis) suffered or incurred arising out of or in connection with: (a) your breach of these Terms; (b) your misuse of the Website; (c) any User Content you submit; or (d) your violation of any law or the rights of any third party. Your liability under this indemnity is reduced proportionally to the extent that any act or omission of ours contributed to the relevant loss or damage.","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"16","cflou":false,"active":true},{"id":"2e0baf20-5848-41e6-8971-babb2b949a31","order":92,"text":"17. Electronic communications and notices","fontSize":"15","textAlign":"left","bold":true,"underline":false,"marginBottom":"10","cflou":false,"active":true,"marginTop":"20","sectionNum":"S17"},{"id":"cc7f4c56-3487-45c2-86dd-f0deac9eb485","order":93,"text":"You consent to receiving communications from us electronically, including by email, by messages within your Account (where applicable), and by notices posted on the Website. You agree that electronic communications satisfy any legal requirement that a communication be in writing, in accordance with the Electronic Transactions Act 1999 (Cth) and any equivalent State or Territory legislation.","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"12","cflou":false,"active":true},{"id":"e448f0ae-7b06-48b3-8140-6a88dfadf147","order":94,"text":"We may give you a notice under these Terms by posting it on the Website or by sending it to the most recent contact details you have provided. A notice we send by email is taken to be received when sent, unless we receive an automated message that it was not delivered. You may give us a notice using the details in the clause entitled \"How to contact us\". It is your responsibility to keep your contact details current.","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"16","cflou":false,"active":true},{"id":"376ef7ee-dec0-4660-b7ad-f78e969a35e1","order":95,"text":"18. Marketing communications","fontSize":"15","textAlign":"left","bold":true,"underline":false,"marginBottom":"10","cflou":false,"active":true,"marginTop":"20","displayConditions":[{"field":"e4af853f-b6cf-4630-9f5b-9e8e540e7366","value":"yes","type":"add","operator":"="}],"sectionNum":"S18"},{"id":"a4a4b4f6-2188-45f2-af11-e39924963ff6","order":96,"text":"Where you have consented (including by opting in or by an existing customer relationship where permitted by law), we may send you marketing communications about our products, services and offers. We handle these communications in accordance with the Spam Act 2003 (Cth), the Privacy Act 1988 (Cth) and the Do Not Call Register Act 2006 (Cth) where applicable.","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"12","cflou":false,"active":true,"displayConditions":[{"field":"e4af853f-b6cf-4630-9f5b-9e8e540e7366","value":"yes","type":"add","operator":"="}]},{"id":"ee5e338d-0051-4c19-9939-511c28be7814","order":97,"text":"Every commercial electronic marketing message we send will identify us as the sender and include a functional unsubscribe facility. You may withdraw your consent or unsubscribe at any time, and we will action your request within the time required by law. Withdrawing consent to marketing does not affect communications we are required to send you in connection with your Account, Orders or these Terms.","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"16","cflou":false,"active":true,"displayConditions":[{"field":"e4af853f-b6cf-4630-9f5b-9e8e540e7366","value":"yes","type":"add","operator":"="}]},{"id":"9f37c360-e5f2-4c46-b334-3ada38a0ec93","order":98,"text":"19. Third-party links and content","fontSize":"15","textAlign":"left","bold":true,"underline":false,"marginBottom":"10","cflou":false,"active":true,"marginTop":"20","sectionNum":"S19"},{"id":"44453515-94f3-4224-b19d-cb5a2fa7b361","order":99,"text":"The Website may contain links to, or content from, third-party websites, applications or services that are not operated or controlled by us. We provide those links and that content for convenience only. We do not endorse, and are not responsible for, the content, products, services, privacy practices or availability of any third-party website or service. Your dealings with any third party are solely between you and that third party and are subject to that third party's terms.","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"16","cflou":false,"active":true},{"id":"6cd7cb41-e0ab-408b-b95e-424661952cb2","order":100,"text":"20. Privacy and personal information","fontSize":"15","textAlign":"left","bold":true,"underline":false,"marginBottom":"10","cflou":false,"active":true,"marginTop":"20","sectionNum":"S20"},{"id":"1a5f56ff-182b-4b3a-8787-0dc88167a2e0","order":101,"text":"We collect, hold, use and disclose your Personal Information in accordance with the Privacy Act 1988 (Cth), the Australian Privacy Principles and our Privacy Policy, which is available on the Website and forms part of these Terms. By using the Website, you consent to our handling of your Personal Information in accordance with our Privacy Policy.","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"12","cflou":false,"active":true},{"id":"533eedb3-d693-4e54-a385-a62ed453a55f","order":102,"text":"We take reasonable steps to protect Personal Information we hold. In the event of an eligible data breach, we will comply with our obligations under the Notifiable Data Breaches scheme in Part IIIC of the Privacy Act 1988 (Cth). If you have any privacy concern or complaint, you may contact us using the details in the clause entitled \"How to contact us\".","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"16","cflou":false,"active":true},{"id":"eb59393b-bde0-4d4b-b7d6-f03daf67c909","order":103,"text":"21. Security","fontSize":"15","textAlign":"left","bold":true,"underline":false,"marginBottom":"10","cflou":false,"active":true,"marginTop":"20","sectionNum":"S21"},{"id":"3a5b9188-ede4-4720-ad49-6e4b3b5a5e69","order":104,"text":"We implement reasonable technical and organisational measures designed to protect the Website. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security. You are responsible for maintaining the security of your own devices and credentials. If you become aware of any security vulnerability or unauthorised access, you must notify us promptly and must not exploit or publicly disclose it.","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"16","cflou":false,"active":true},{"id":"10ddb793-fb7e-45d1-af70-5ade377e0215","order":105,"text":"22. Availability and changes to the Website","fontSize":"15","textAlign":"left","bold":true,"underline":false,"marginBottom":"10","cflou":false,"active":true,"marginTop":"20","sectionNum":"S22"},{"id":"64f602e3-5215-4b3d-8d7d-0ec8f81553db","order":106,"text":"We may, at any time and without notice, modify, suspend or discontinue all or part of the Website, or restrict your access to it, including for maintenance, upgrades, security or operational reasons. We will use reasonable efforts to keep the Website available, but we do not guarantee continuous or uninterrupted access. Subject to your Non-excludable Rights, and to the maximum extent permitted by law, we are not liable for any unavailability of the Website.","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"16","cflou":false,"active":true},{"id":"ff77c9dd-4bfb-41fc-b55b-6acf8bda87a9","order":107,"text":"23. Suspension and termination","fontSize":"15","textAlign":"left","bold":true,"underline":false,"marginBottom":"10","cflou":false,"active":true,"marginTop":"20","sectionNum":"S23"},{"id":"d0ed2afc-1c82-45e0-aa0b-c67d084c6efc","order":108,"text":"We may suspend or terminate your access to the Website (or, where applicable, your Account) with immediate effect where you breach these Terms, where we are required to do so by law, or where we reasonably consider it necessary to protect the Website, our business or other users. Where practicable and appropriate, we will give you notice.","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"12","cflou":false,"active":true},{"id":"e2267a35-da71-4340-a412-41c2272f26cc","order":109,"text":"You may stop using the Website at any time. Termination does not affect any rights or obligations that accrued before termination. Any provisions of these Terms that by their nature are intended to survive termination (including those relating to acceptable use, intellectual property, disclaimers, limitation of liability, indemnity, privacy, dispute resolution and governing law) survive termination.","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"16","cflou":false,"active":true},{"id":"6785a9e7-5fe7-4ee9-9147-1548637d4150","order":110,"text":"24. Events beyond our control","fontSize":"15","textAlign":"left","bold":true,"underline":false,"marginBottom":"10","cflou":false,"active":true,"marginTop":"20","sectionNum":"S24"},{"id":"7222ce51-aa96-4bb4-9017-b224f7eb1799","order":111,"text":"We are not liable for any failure or delay in performing our obligations under these Terms to the extent that the failure or delay is caused by an event beyond our reasonable control, including acts of God, natural disaster, fire, flood, storm, pandemic or epidemic, government action or restriction, war, terrorism, civil disturbance, strike or industrial action, failure of telecommunications, internet or utilities, cyber-attack, or failure of third-party service providers. This clause does not limit your Non-excludable Rights. If such an event continues for more than 60 days, either party may terminate the affected arrangement on notice.","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"16","cflou":false,"active":true},{"id":"380be75b-c625-4710-aaaa-aa3b24656257","order":112,"text":"25. Complaints and dispute resolution","fontSize":"15","textAlign":"left","bold":true,"underline":false,"marginBottom":"10","cflou":false,"active":true,"marginTop":"20","sectionNum":"S25"},{"id":"a6f5d4cf-7e17-4049-8b01-609728239be7","order":113,"text":"If you have a complaint or a dispute arises in connection with the Website or these Terms, you agree to first contact us using the details in the clause entitled \"How to contact us\" so that we can attempt to resolve the matter promptly and in good faith. You agree to provide reasonable particulars of your complaint.","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"12","cflou":false,"active":true},{"id":"9f8eda27-eda7-4d92-b19a-742aa7ec62e6","order":114,"text":"If the dispute is not resolved within 30 days of you notifying us (or such longer period as the parties agree in writing), either party may pursue any remedy available at law. Before commencing court proceedings (except for urgent interlocutory or injunctive relief), the parties will consider in good faith whether the dispute can be resolved by mediation administered by a recognised Australian dispute resolution body, with the parties sharing the mediator's costs equally. Nothing in this clause prevents you from exercising any Non-excludable Right or from contacting the relevant State, Territory or Commonwealth consumer protection agency.","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"16","cflou":false,"active":true},{"id":"de925740-4918-4247-adeb-ed067eade4c8","order":115,"text":"26. Governing law and jurisdiction","fontSize":"15","textAlign":"left","bold":true,"underline":false,"marginBottom":"10","cflou":false,"active":true,"marginTop":"20","sectionNum":"S26"},{"id":"5b91bfd0-6527-4b57-a23c-b292d523199f","order":116,"text":"These Terms are governed by the laws of [State / Territory], Australia. You and we submit to the non-exclusive jurisdiction of the courts of [State / Territory] and the courts competent to hear appeals from those courts. If you access the Website from outside Australia, you do so on your own initiative and are responsible for compliance with all applicable local laws.","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"16","cflou":false,"active":true},{"id":"26baa3f5-dc7f-4be5-bba1-8f65faf555d0","order":117,"text":"27. Unfair contract terms and severability","fontSize":"15","textAlign":"left","bold":true,"underline":false,"marginBottom":"10","cflou":false,"active":true,"marginTop":"20","sectionNum":"S27"},{"id":"706b6b86-04c4-4c46-b7b4-ed7f8d6e88fe","order":118,"text":"If you are a consumer or a small business to which the unfair contract terms provisions of the Australian Consumer Law apply, no term of these Terms is intended to operate as an \"unfair contract term\" within the meaning of that law. If a court or tribunal determines that any term is an unfair contract term, that term is void to the extent of the unfairness, and the balance of these Terms continues to apply.","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"12","cflou":false,"active":true},{"id":"88afc287-775b-414f-9329-1bf964907e60","order":119,"text":"If any provision of these Terms is or becomes illegal, invalid, void or unenforceable, it is to be read down to the minimum extent necessary to make it valid and enforceable or, if that is not possible, severed, without affecting the validity or enforceability of the remaining provisions. Any provision that would otherwise contravene a Non-excludable Right is to be read down so as to give effect to that right.","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"16","cflou":false,"active":true},{"id":"452aa296-5d0e-473a-ad00-338e869aa5fe","order":120,"text":"28. General","fontSize":"15","textAlign":"left","bold":true,"underline":false,"marginBottom":"10","cflou":false,"active":true,"marginTop":"20","sectionNum":"S28"},{"id":"602f8691-6559-4cf9-a49b-32e4d7b92803","order":121,"text":"Waiver. A failure or delay by us to exercise any right under these Terms does not operate as a waiver of that right, and any single or partial exercise does not preclude any further exercise. A waiver is only effective if given in writing.","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"12","cflou":false,"active":true},{"id":"8361247a-c850-4cd6-9320-6c060020c7fe","order":122,"text":"Assignment. You must not assign, novate or otherwise transfer any of your rights or obligations under these Terms without our prior written consent. We may assign or novate our rights and obligations under these Terms, including on a sale, merger or restructure of our business, provided this does not adversely affect your rights in a material respect.","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"12","cflou":false,"active":true},{"id":"9bc92edb-d605-4ed3-8108-2ead6a0811c4","order":123,"text":"No agency. Nothing in these Terms creates any partnership, joint venture, agency, fiduciary or employment relationship between you and us.","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"12","cflou":false,"active":true},{"id":"da3d4078-1f99-4e84-b8f4-12c391ae9ed0","order":124,"text":"Rights cumulative. Our rights and remedies under these Terms are in addition to, and do not exclude, any other rights or remedies available at law.","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"12","cflou":false,"active":true},{"id":"87965331-b086-4cb1-a214-497bb4bee29e","order":125,"text":"Governing language and counterparts. These Terms are in the English language. These Terms may be accepted electronically, and such acceptance is binding.","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"16","cflou":false,"active":true},{"id":"aab2a0d9-d1a3-481a-a72b-ba9c9bc6b9a9","order":126,"text":"29. How to contact us","fontSize":"15","textAlign":"left","bold":true,"underline":false,"marginBottom":"10","cflou":false,"active":true,"marginTop":"20","sectionNum":"S29"},{"id":"d71b0bee-7059-4346-a06e-17d9b323e3f6","order":127,"text":"If you have any questions, feedback or complaints about the Website or these Terms, or wish to make a claim, you can contact us at:","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"12","cflou":false,"active":true},{"id":"11677e53-4534-4e34-881c-5c252a6f5575","order":128,"text":"[Business / trading name]","fontSize":"14","textAlign":"left","bold":true,"underline":false,"marginBottom":"4","cflou":false,"active":true},{"id":"f9892f9e-80b7-481f-ae16-0be3f5b32ec9","order":129,"text":"Email: [Contact email]","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"4","cflou":false,"active":true},{"id":"8d914289-a5f3-4b9e-bcfe-71a755ed0ea8","order":130,"text":"Phone: [Contact phone]","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"4","cflou":false,"active":true},{"id":"b20ce62d-1c87-44a6-8f05-74b8280d0aa3","order":131,"text":"Postal address: [Postal address]","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"16","cflou":false,"active":true},{"id":"9f671cd4-ab12-405a-8962-8fb78f97b272","order":132,"text":"By accessing or using the Website, you acknowledge that you have read and understood these Terms and agree to be bound by them.","fontSize":"14","textAlign":"left","bold":true,"underline":false,"marginBottom":"6","cflou":false,"active":true,"marginTop":"10"},{"id":"dc0b2119-3a80-4c43-a263-01276fdffe66","order":133,"text":"These Terms were last updated on [Effective date].","fontSize":"12","textAlign":"left","bold":false,"underline":false,"marginBottom":"0","cflou":false,"active":true}]