[{"id":"0e429704-5f2d-4240-aa09-b0e25e9bd81f","order":10,"text":"PRIVACY POLICY","fontSize":"22","textAlign":"center","bold":true,"underline":false,"marginBottom":"10","cflou":false,"active":true},{"id":"70df5fb1-05f5-494f-bc32-09e5fb1c4ba9","order":20,"text":"[Organisation name]","fontSize":"16","textAlign":"center","bold":true,"underline":false,"marginBottom":"6","cflou":false,"active":true},{"id":"9d9d27dc-093a-45bb-a39e-5155c2537a72","order":30,"text":"Last updated: [Date this policy takes effect]","fontSize":"12","textAlign":"center","bold":false,"underline":false,"marginBottom":"30","cflou":false,"active":true},{"id":"8d5b2927-cb32-4470-94e4-39c70b510f63","order":40,"text":"[Organisation name] ("we", "us" or "our") is committed to protecting the privacy of the personal information it collects, holds, uses and discloses. This Privacy Policy explains how we manage personal information in accordance with the Privacy Act 1988 (Cth) (the Privacy Act) and the Australian Privacy Principles (the APPs).","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"10","cflou":false,"active":true},{"id":"adca8410-8198-453e-9558-359e62b2275a","order":50,"text":"By providing your personal information to us, or by using our website, products or services, you consent to the collection, use and disclosure of your personal information in the manner described in this Privacy Policy. If you do not agree with this Privacy Policy, please do not provide us with your personal information.","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"10","cflou":false,"active":true},{"id":"73085336-27e4-485f-beec-a661cf86bf6a","order":60,"text":"In this Privacy Policy, \"personal information\" and \"sensitive information\" have the meanings given to them in the Privacy Act. Broadly, personal information is information or an opinion about an identified individual, or an individual who is reasonably identifiable, whether the information or opinion is true or not and whether recorded in a material form or not.","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"10","cflou":false,"active":true},{"id":"c40a7570-cbfe-4b38-a14b-67b4b738d932","order":70,"text":"References to how we \"handle\" your personal information include how we collect, hold, use and disclose it. We \"hold\" personal information where we have possession or control of a record that contains the information. We treat this Privacy Policy as binding on us and we handle personal information as an APP entity within the meaning of the Privacy Act.","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"20","cflou":false,"active":true},{"id":"4b74711e-acfa-4dfe-84b3-ad05863a4a63","order":80,"text":"1. Who we are","fontSize":"16","textAlign":"left","bold":true,"underline":false,"marginBottom":"10","cflou":false,"active":true,"marginTop":"20","sectionNum":"S01"},{"id":"e6c85e08-60ed-4926-90d6-0c67a04172cf","order":90,"text":"This Privacy Policy applies to [Organisation name]. Where this Privacy Policy refers to "we", "us" or "our", it refers to that entity.","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"10","cflou":false,"active":true},{"id":"31465437-9f37-4179-90b2-7efb7c9b3758","order":100,"text":"We are a company incorporated in Australia, [Company name] (ABN [Australian Business Number]), of [Registered or principal business address].","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"10","cflou":false,"active":true,"displayConditions":[{"field":"1e34f50e-c5a8-4839-aabd-719c2e4a318c","value":"individual","type":"remove","operator":"="},{"field":"1e34f50e-c5a8-4839-aabd-719c2e4a318c","value":"other","type":"remove","operator":"="}]},{"id":"9b5a0080-26da-4993-bbe1-9e7e69502b1c","order":110,"text":"We operate as [Full name / trading name] (ABN [Australian Business Number, if applicable]), of [Business address].","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"10","cflou":false,"active":true,"displayConditions":[{"field":"1e34f50e-c5a8-4839-aabd-719c2e4a318c","value":"company","type":"remove","operator":"="},{"field":"1e34f50e-c5a8-4839-aabd-719c2e4a318c","value":"other","type":"remove","operator":"="}]},{"id":"88d9f476-308a-4c1e-bd62-1fd5fa4ed794","order":120,"text":"We are [Full legal name of the organisation] ([Type of entity, e.g. incorporated association, trust]), of [Principal address].","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"10","cflou":false,"active":true,"displayConditions":[{"field":"1e34f50e-c5a8-4839-aabd-719c2e4a318c","value":"company","type":"remove","operator":"="},{"field":"1e34f50e-c5a8-4839-aabd-719c2e4a318c","value":"individual","type":"remove","operator":"="}]},{"id":"731213b1-e3e0-494f-9ec1-87e28d09b08f","order":130,"text":"This Privacy Policy applies to all personal information we collect and hold, including through our website located at [Website URL] (the Website), our mobile and software applications, and through any other dealings you have with us.","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"10","cflou":false,"active":true},{"id":"bac26476-5e71-4075-97bc-f377e8ddba70","order":140,"text":"2. The kinds of personal information we collect","fontSize":"16","textAlign":"left","bold":true,"underline":false,"marginBottom":"10","cflou":false,"active":true,"marginTop":"20","sectionNum":"S02"},{"id":"53f45d7e-86dd-4759-983f-029bc2c13b20","order":150,"text":"The kinds of personal information we collect and hold depend on the nature of your dealings with us. This information may include:","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"10","cflou":false,"active":true},{"id":"c1ca79a5-2ac2-47ba-817e-3e2be95c696e","order":160,"text":"— your name, title and date of birth;","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"6","cflou":false,"active":true},{"id":"d4e8f3ce-64cf-498f-9317-7f8d13aed362","order":170,"text":"— your contact details, including postal address, email address and telephone number;","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"6","cflou":false,"active":true},{"id":"5c18320f-a327-435b-8cd2-bc7846e709c5","order":180,"text":"— your account login details, preferences and communication history with us;","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"6","cflou":false,"active":true},{"id":"10248416-b052-44c8-9156-e9f7a799fcc5","order":190,"text":"— payment and billing information, such as billing address and, where you make a purchase, transaction records (we do not store full payment card numbers, which are handled by our payment processors);","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"6","cflou":false,"active":true},{"id":"8e986aec-b824-4933-8ecf-a67b3956e645","order":200,"text":"— information you provide when you contact us, enter a competition, complete a survey, or provide feedback; and","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"6","cflou":false,"active":true},{"id":"442171cf-35f7-4637-8e7f-01f7c50ba0cd","order":210,"text":"— technical information collected automatically when you use the Website, including your IP address, device and browser type, operating system, and pages or content you view.","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"10","cflou":false,"active":true},{"id":"49995aec-88ea-4a00-b2fc-de77d7f10024","order":220,"text":"We also collect any additional personal information described here: [Any other categories of personal information you collect].","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"10","cflou":false,"active":true},{"id":"9fbb0154-9775-43a5-bdee-00f985c7f740","order":230,"text":"If we collect personal information about you from a third party and it is unsolicited, we will deal with that information in accordance with APP 4, and will destroy or de-identify it if we would not otherwise have been permitted to collect it and it is lawful and reasonable to do so.","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"10","cflou":false,"active":true},{"id":"dce1effb-4c62-4586-a853-d89a736c2786","order":240,"text":"3. Sensitive information","fontSize":"16","textAlign":"left","bold":true,"underline":false,"marginBottom":"10","cflou":false,"active":true,"marginTop":"20","sectionNum":"S03","displayConditions":[{"field":"cb20181f-1a28-437a-99af-e8c63ca46217","value":"yes","type":"add","operator":"="}]},{"id":"b8c65d7c-5168-403a-8b5e-c5ce5d0176c1","order":250,"text":"Sensitive information is a special category of personal information and includes information about your health, racial or ethnic origin, political opinions, religious beliefs, sexual orientation, criminal record and biometric information.","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"10","cflou":false,"active":true,"displayConditions":[{"field":"cb20181f-1a28-437a-99af-e8c63ca46217","value":"yes","type":"add","operator":"="}]},{"id":"ac31fa97-6ac0-44ea-be5f-59fae2975113","order":260,"text":"We collect the following sensitive information: [Describe the sensitive information collected]. We collect this information for the purpose of [Purpose for collecting the sensitive information].","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"10","cflou":false,"active":true,"displayConditions":[{"field":"cb20181f-1a28-437a-99af-e8c63ca46217","value":"yes","type":"add","operator":"="}]},{"id":"909232de-8024-4d9d-837e-be2f66e64ea6","order":270,"text":"We will only collect sensitive information where you have consented to that collection and the information is reasonably necessary for one or more of our functions or activities, or where the collection is otherwise required or authorised by law. You may withdraw your consent at any time by contacting us using the details set out in this Privacy Policy.","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"10","cflou":false,"active":true,"displayConditions":[{"field":"cb20181f-1a28-437a-99af-e8c63ca46217","value":"yes","type":"add","operator":"="}]},{"id":"df444c2c-1281-4e54-b758-081ff5c94294","order":280,"text":"4. How we collect your personal information","fontSize":"16","textAlign":"left","bold":true,"underline":false,"marginBottom":"10","cflou":false,"active":true,"marginTop":"20","sectionNum":"S04"},{"id":"65ae8ec6-c684-40ed-b858-6e61147246c2","order":290,"text":"We collect personal information in a number of ways, including:","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"10","cflou":false,"active":true},{"id":"2c4bdf48-7c15-40c4-9a7c-1c0c2a667c20","order":300,"text":"— directly from you, when you interact with us in person, by telephone, by email, through the Website, or through our applications;","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"6","cflou":false,"active":true},{"id":"3ed2ec77-de1b-4d92-aab6-c8ae744b3217","order":310,"text":"— when you create an account, make a purchase, or subscribe to our communications;","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"6","cflou":false,"active":true},{"id":"7c0c4c54-0dbe-4976-a36d-7d22fe79b6fe","order":320,"text":"— automatically, through cookies and similar technologies when you use the Website; and","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"6","cflou":false,"active":true},{"id":"4f6cf459-6a35-4bc0-94bf-7e9e4ff78f03","order":330,"text":"— from third parties, such as our related entities, service providers, business partners, and publicly available sources, where it is not reasonable or practicable to collect the information directly from you.","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"10","cflou":false,"active":true},{"id":"74262f64-a10b-4535-b041-8463222e1902","order":340,"text":"Where it is lawful and practicable to do so, you may deal with us anonymously or by using a pseudonym. However, in many cases we will not be able to provide you with the products or services you have requested, or otherwise deal with you effectively, if we are not able to identify you.","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"10","cflou":false,"active":true},{"id":"41c8caac-59ed-4e7a-8834-fb7af323cbc2","order":350,"text":"If we collect your personal information from a third party, we will take reasonable steps to ensure that you are made aware of the matters set out in APP 5, unless an exception applies.","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"10","cflou":false,"active":true},{"id":"b6c5f428-7f46-4b12-85d0-45f30070846c","order":360,"text":"At or before the time we collect personal information from you, we will take reasonable steps to notify you of the matters required by APP 5, including the purposes of collection, the consequences for you if all or some of the information is not collected, the other entities to which we usually disclose information of that kind, and how you may access, correct or complain about our handling of your personal information.","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"10","cflou":false,"active":true},{"id":"79a4fc02-f2ed-4c37-8fe9-5a3e744a4be8","order":370,"text":"If you do not provide us with the personal information we request, we may be unable to provide you with our products or services, respond to your enquiry, or otherwise deal with you effectively.","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"10","cflou":false,"active":true},{"id":"32ce929b-aeca-4dfc-ad97-a52ff7abc6cf","order":380,"text":"This Privacy Policy does not apply to the handling of employee records in relation to our current and former employees, to the extent that handling is directly related to the employment relationship. Such records are exempt from the APPs under the Privacy Act. This Privacy Policy does, however, apply to information we collect about job applicants and contractors.","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"10","cflou":false,"active":true,"displayConditions":[{"field":"2bc530ad-ff7a-4932-925b-9a3c46092248","value":"yes","type":"add","operator":"="}]},{"id":"7ae854bf-b84f-4f7c-b6dc-ac7b2088bedc","order":390,"text":"5. Cookies and online tracking","fontSize":"16","textAlign":"left","bold":true,"underline":false,"marginBottom":"10","cflou":false,"active":true,"marginTop":"20","sectionNum":"S05","displayConditions":[{"field":"5a7e2910-5692-47c6-99e4-fed54fc9d354","value":"yes","type":"add","operator":"="}]},{"id":"2fcf158c-a59c-4be1-b005-d70ffe3e0f7a","order":400,"text":"When you use the Website, we and our service providers may use cookies, web beacons, pixels and similar technologies to collect information about your use of the Website. Cookies are small text files placed on your device that allow the Website to recognise your browser and remember certain information.","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"10","cflou":false,"active":true,"displayConditions":[{"field":"5a7e2910-5692-47c6-99e4-fed54fc9d354","value":"yes","type":"add","operator":"="}]},{"id":"cc977445-eba2-47d9-a404-8f4a97de3c34","order":410,"text":"We use these technologies to enable core functionality, remember your preferences, understand how the Website is used, and improve our products and services. Where required by law, we will seek your consent before setting non-essential cookies.","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"10","cflou":false,"active":true,"displayConditions":[{"field":"5a7e2910-5692-47c6-99e4-fed54fc9d354","value":"yes","type":"add","operator":"="}]},{"id":"ef13ffe3-33ff-4da2-bffb-b539b464487e","order":420,"text":"We use the following analytics and tracking tools: [Analytics or advertising tools used, e.g. Google Analytics].","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"10","cflou":false,"active":true,"displayConditions":[{"field":"5a7e2910-5692-47c6-99e4-fed54fc9d354","value":"yes","type":"add","operator":"="}]},{"id":"66ee0d0e-ba75-41f6-8b7d-accdccc3c4b9","order":430,"text":"You can configure your browser to refuse cookies or to notify you when a cookie is being set. If you disable cookies, some features of the Website may not function properly.","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"10","cflou":false,"active":true,"displayConditions":[{"field":"5a7e2910-5692-47c6-99e4-fed54fc9d354","value":"yes","type":"add","operator":"="}]},{"id":"66a5389d-43ee-4d30-ab3e-7eea132f0459","order":440,"text":"Some browsers offer a "Do Not Track" setting. Because there is no agreed industry standard for how to respond to these signals, we do not currently respond to Do Not Track signals. Where third party tools are used on the Website, those third parties may collect information about your online activities over time and across different websites; you can find out more, and opt out where available, through the privacy settings of the relevant provider.","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"10","cflou":false,"active":true,"displayConditions":[{"field":"5a7e2910-5692-47c6-99e4-fed54fc9d354","value":"yes","type":"add","operator":"="}]},{"id":"4a683558-ad1e-4a47-81f7-f011176249f8","order":450,"text":"6. Why we collect, use and disclose your personal information","fontSize":"16","textAlign":"left","bold":true,"underline":false,"marginBottom":"10","cflou":false,"active":true,"marginTop":"20","sectionNum":"S06"},{"id":"e7673fc8-9410-4d59-bc3d-055310947cee","order":460,"text":"We collect, hold, use and disclose your personal information for purposes connected with our functions and activities, including to:","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"10","cflou":false,"active":true},{"id":"1682edb4-87d5-42d4-8e50-25f438afd8a0","order":470,"text":"— provide you with our products and services and manage your account;","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"6","cflou":false,"active":true},{"id":"8671bfff-2b7c-4cca-80cf-fb740365fde2","order":480,"text":"— process transactions, payments and refunds;","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"6","cflou":false,"active":true},{"id":"50563771-7f6a-4676-bb8e-1ace61dc188e","order":490,"text":"— respond to your enquiries, requests, feedback and complaints;","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"6","cflou":false,"active":true},{"id":"aaaa478f-8f27-4bac-930d-822a16a17381","order":500,"text":"— verify your identity and prevent fraud or misuse of our services;","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"6","cflou":false,"active":true},{"id":"31172673-88a1-4924-8e13-47ce4388dcb8","order":510,"text":"— operate, maintain, improve and personalise the Website and our services;","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"6","cflou":false,"active":true},{"id":"9eb602f7-372e-4437-b172-9bff676f1b4b","order":520,"text":"— comply with our legal and regulatory obligations; and","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"6","cflou":false,"active":true},{"id":"15128fee-06e1-4a81-81fc-771624ea0476","order":530,"text":"— carry out any other purpose described to you at the time we collect your personal information, or any purpose to which you have consented.","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"10","cflou":false,"active":true},{"id":"b3bf7ffd-ce7f-4b5f-8715-b57a410ce952","order":540,"text":"We will only use or disclose your personal information for a purpose other than the purpose for which it was collected (the primary purpose) where you would reasonably expect us to use or disclose it for that secondary purpose and it is related to the primary purpose, where you have consented, or where the use or disclosure is otherwise required or authorised by law.","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"10","cflou":false,"active":true},{"id":"1cd96926-95d4-4100-879f-0b3c80243739","order":550,"text":"7. Your consent and how to withdraw it","fontSize":"16","textAlign":"left","bold":true,"underline":false,"marginBottom":"10","cflou":false,"active":true,"marginTop":"20","sectionNum":"S07"},{"id":"cd475cdb-95bd-46d9-a31e-b3848fc0d5c3","order":560,"text":"Where we rely on your consent to collect, use or disclose your personal information, that consent may be express or, where permitted, implied from your conduct and the circumstances. By providing your personal information to us and using our products, services and Website, you consent to us handling your personal information as described in this Privacy Policy.","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"10","cflou":false,"active":true},{"id":"47380595-fe2d-4ba0-8af0-86a970ef6ad8","order":570,"text":"You may withdraw your consent at any time by contacting our Privacy Officer using the details set out in the section titled "How to contact us". Withdrawing your consent will not affect the lawfulness of any handling of your personal information carried out before the withdrawal. If you withdraw your consent, we may be unable to continue providing you with some or all of our products or services.","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"10","cflou":false,"active":true},{"id":"c3ca63b3-e653-4ca6-bca3-cfa189faffec","order":580,"text":"8. Direct marketing","fontSize":"16","textAlign":"left","bold":true,"underline":false,"marginBottom":"10","cflou":false,"active":true,"marginTop":"20","sectionNum":"S08","displayConditions":[{"field":"9331fa14-0a02-4333-91eb-6a84223a177d","value":"yes","type":"add","operator":"="}]},{"id":"5ea9ad5a-912a-4901-8d52-264665d361d0","order":590,"text":"We may use and disclose your personal information to send you marketing and promotional communications about our products, services and offers that we consider may be of interest to you. We may do this by email, SMS, telephone, post or through targeted online advertising.","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"10","cflou":false,"active":true,"displayConditions":[{"field":"9331fa14-0a02-4333-91eb-6a84223a177d","value":"yes","type":"add","operator":"="}]},{"id":"080f634a-5c61-4dc7-9d2e-6d8d86333b1a","order":600,"text":"We will only send you direct marketing where we are permitted to do so under the Privacy Act and the Spam Act 2003 (Cth). Every commercial electronic message we send will contain a functional unsubscribe facility.","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"10","cflou":false,"active":true,"displayConditions":[{"field":"9331fa14-0a02-4333-91eb-6a84223a177d","value":"yes","type":"add","operator":"="}]},{"id":"76352ac6-3198-424f-9ff0-aae5eaa48777","order":610,"text":"You may opt out of receiving direct marketing communications from us at any time by using the unsubscribe facility in the relevant communication, or by contacting us using the details set out in the section titled "How to contact us". We will give effect to your request within a reasonable period.","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"10","cflou":false,"active":true,"displayConditions":[{"field":"9331fa14-0a02-4333-91eb-6a84223a177d","value":"yes","type":"add","operator":"="}]},{"id":"ec6f105e-455d-4887-90e3-3c73f435f330","order":620,"text":"9. To whom we disclose your personal information","fontSize":"16","textAlign":"left","bold":true,"underline":false,"marginBottom":"10","cflou":false,"active":true,"marginTop":"20","sectionNum":"S09"},{"id":"974b0d6d-28de-42d8-9623-7210f186160e","order":630,"text":"We may disclose your personal information to:","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"10","cflou":false,"active":true},{"id":"d0c2cb2f-8210-478b-8336-89673ec0eb7c","order":640,"text":"— our employees, contractors and related entities, on a need-to-know basis;","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"6","cflou":false,"active":true},{"id":"63346064-7169-4115-ae78-bb414d2b7a6b","order":650,"text":"— third party service providers who assist us to operate our business, including IT, hosting, payment processing, delivery, analytics and marketing providers;","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"6","cflou":false,"active":true},{"id":"edd67241-a7fd-4fae-975f-89dcc4f6dc6c","order":660,"text":"— professional advisers, including lawyers, accountants and auditors;","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"6","cflou":false,"active":true},{"id":"0f7765f5-6515-420c-b510-c486ec996ea0","order":670,"text":"— regulators, law enforcement agencies, courts and other government bodies, where required or authorised by law; and","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"6","cflou":false,"active":true},{"id":"72a95be3-d6ed-4d91-a479-d552c393b005","order":680,"text":"— any other party to whom you have consented to us disclosing your personal information.","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"10","cflou":false,"active":true},{"id":"fd7a0d1c-a20c-49af-9fe6-c0b4f9b35c07","order":690,"text":"Where we disclose personal information to service providers, we take reasonable steps to ensure that they are bound by obligations to protect your personal information consistent with this Privacy Policy and the APPs.","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"10","cflou":false,"active":true},{"id":"9ba14828-e0f3-4ce7-8d78-47fe7117ec63","order":700,"text":"10. Disclosure of personal information overseas","fontSize":"16","textAlign":"left","bold":true,"underline":false,"marginBottom":"10","cflou":false,"active":true,"marginTop":"20","sectionNum":"S10","displayConditions":[{"field":"2d5cf547-0559-47be-9f74-17216dce283b","value":"yes","type":"add","operator":"="}]},{"id":"30335b42-b16d-4063-bd6a-7d18f3e236df","order":710,"text":"Some of the third parties to whom we disclose personal information, or the cloud and hosting providers we use, may be located outside Australia. As a result, your personal information may be disclosed to, stored or processed in overseas locations.","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"10","cflou":false,"active":true,"displayConditions":[{"field":"2d5cf547-0559-47be-9f74-17216dce283b","value":"yes","type":"add","operator":"="}]},{"id":"ee830016-50ce-4c14-9449-5f6d4ffd32da","order":720,"text":"The countries in which such recipients are likely to be located are: [List of countries, or state that it is not practicable to specify].","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"10","cflou":false,"active":true,"displayConditions":[{"field":"2d5cf547-0559-47be-9f74-17216dce283b","value":"yes","type":"add","operator":"="}]},{"id":"e4b0bc73-c13e-4bb5-938c-d799d1dab7c1","order":730,"text":"Before disclosing personal information to an overseas recipient, we take reasonable steps to ensure that the recipient does not breach the APPs in relation to that information, as required by APP 8, unless an exception applies.","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"10","cflou":false,"active":true,"displayConditions":[{"field":"2d5cf547-0559-47be-9f74-17216dce283b","value":"yes","type":"add","operator":"="}]},{"id":"c9dd5916-9085-42d8-9cf9-0f2a55da5f64","order":740,"text":"In some cases we may rely on an exception in APP 8.2, including where you have consented to the overseas disclosure after we have expressly informed you that APP 8.1 will not apply. Where an exception applies, we may not be accountable under the Privacy Act for how the overseas recipient handles your personal information; we will make this clear to you before seeking your consent.","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"10","cflou":false,"active":true,"displayConditions":[{"field":"2d5cf547-0559-47be-9f74-17216dce283b","value":"yes","type":"add","operator":"="}]},{"id":"d20850d6-56a6-4a2b-b787-2e11370a9ff7","order":750,"text":"11. How we keep your personal information secure","fontSize":"16","textAlign":"left","bold":true,"underline":false,"marginBottom":"10","cflou":false,"active":true,"marginTop":"20","sectionNum":"S11"},{"id":"2d2f1aa4-baf4-4fcb-bd02-832d39d0e6e9","order":760,"text":"We take reasonable steps to protect the personal information we hold from misuse, interference and loss, and from unauthorised access, modification or disclosure. These steps include physical, technical and administrative security measures such as access controls, encryption of data in transit, secure storage, and staff training.","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"10","cflou":false,"active":true},{"id":"e385c118-63cf-400f-b2ae-cc9e92d1b1e6","order":770,"text":"While we take reasonable steps to protect your personal information, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee the absolute security of your personal information.","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"10","cflou":false,"active":true},{"id":"5a04ed16-ffea-4da5-a3b7-bb72d371fb50","order":780,"text":"In the event of a data breach that is likely to result in serious harm to any individual whose personal information is involved, we will comply with our obligations under the Notifiable Data Breaches scheme in Part IIIC of the Privacy Act, including notifying affected individuals and the Office of the Australian Information Commissioner (the OAIC) where required.","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"10","cflou":false,"active":true},{"id":"0bec60bf-d693-4ab7-8d37-2f169b9788b7","order":790,"text":"12. Children's privacy","fontSize":"16","textAlign":"left","bold":true,"underline":false,"marginBottom":"10","cflou":false,"active":true,"marginTop":"20","sectionNum":"S12"},{"id":"e25e27a2-d252-4cf4-a4a3-570fac401f44","order":800,"text":"Our products, services and Website are not directed at children, and we do not knowingly collect personal information from children without the consent of a parent or guardian. Where we are aware that an individual is under the age of 15, we will assess on a case-by-case basis whether that individual has the capacity to consent to the collection and handling of their personal information, and will otherwise seek the consent of a parent or guardian.","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"10","cflou":false,"active":true},{"id":"05122c2b-2de4-4c41-8d2c-dba15089579b","order":810,"text":"If you believe that we hold personal information about a child that was collected without appropriate consent, please contact our Privacy Officer and we will take reasonable steps to delete that information.","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"10","cflou":false,"active":true},{"id":"42b61433-1f1f-47f0-944c-f8158142d6ed","order":820,"text":"13. How long we keep your personal information","fontSize":"16","textAlign":"left","bold":true,"underline":false,"marginBottom":"10","cflou":false,"active":true,"marginTop":"20","sectionNum":"S13"},{"id":"574bae73-d69e-460e-888f-79bccf28230b","order":830,"text":"We retain your personal information only for as long as it is reasonably necessary for the purposes for which it was collected, or as required to comply with our legal, accounting or reporting obligations. When your personal information is no longer required, we will take reasonable steps to destroy it or de-identify it in accordance with APP 11.2.","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"10","cflou":false,"active":true},{"id":"5d9998d4-7d5c-441d-8074-4dabead9c183","order":840,"text":"14. Access to and correction of your personal information","fontSize":"16","textAlign":"left","bold":true,"underline":false,"marginBottom":"10","cflou":false,"active":true,"marginTop":"20","sectionNum":"S14"},{"id":"7ff1a70c-51d4-42d6-a170-d25c75dede6c","order":850,"text":"You may request access to the personal information we hold about you, and ask us to correct it if you believe it is inaccurate, out of date, incomplete, irrelevant or misleading. To make a request, please contact us using the details set out in the section titled "How to contact us".","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"10","cflou":false,"active":true},{"id":"585146b5-4aeb-4d37-9256-4b937440e80e","order":860,"text":"We will respond to your request within a reasonable period and, where we provide access, we will do so in the manner requested where it is reasonable and practicable to do so. In some circumstances we may be permitted to refuse access or correction, in which case we will give you written reasons for our decision and information about how you may complain about the refusal, except where it would be unreasonable to do so.","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"10","cflou":false,"active":true},{"id":"c18a8e7e-fe02-4296-b8b3-bc397ded2335","order":870,"text":"We may recover our reasonable costs of giving access to your personal information. We will not charge you for making a request, for correcting your personal information, or for associating a statement with your information where we decline to correct it.","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"10","cflou":false,"active":true},{"id":"f1e406a8-85c9-4eec-b0f3-3ab60766d435","order":880,"text":"15. Third-party websites and links","fontSize":"16","textAlign":"left","bold":true,"underline":false,"marginBottom":"10","cflou":false,"active":true,"marginTop":"20","sectionNum":"S15"},{"id":"656ad56d-0ebf-4806-971b-cd24cb66d419","order":890,"text":"The Website may contain links to third-party websites, plug-ins, applications and services that are not operated by us. This Privacy Policy does not apply to those third-party sites and services, and we are not responsible for their content or their privacy practices. If you follow a link to a third-party site, we encourage you to read the privacy policy of that site before providing any personal information.","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"10","cflou":false,"active":true},{"id":"776c4eb6-39a5-4c24-bcb6-5e0b3b3dad30","order":900,"text":"16. Government related identifiers","fontSize":"16","textAlign":"left","bold":true,"underline":false,"marginBottom":"10","cflou":false,"active":true,"marginTop":"20","sectionNum":"S16","displayConditions":[{"field":"5b5642c6-60c1-4258-a976-fd4f0e51cce9","value":"yes","type":"add","operator":"="}]},{"id":"05d7cfe6-8d7d-424b-aba7-019609a730eb","order":910,"text":"In limited circumstances we may collect government related identifiers, such as a tax file number, Medicare number or driver licence number, where this is reasonably necessary for us to verify your identity or to comply with our obligations under Australian law.","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"10","cflou":false,"active":true,"displayConditions":[{"field":"5b5642c6-60c1-4258-a976-fd4f0e51cce9","value":"yes","type":"add","operator":"="}]},{"id":"6764b4d2-58fe-4974-a996-b0a237a33d7a","order":920,"text":"We will not adopt a government related identifier as our own identifier for you, and we will not use or disclose such an identifier except as permitted under APP 9 and other applicable law.","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"10","cflou":false,"active":true,"displayConditions":[{"field":"5b5642c6-60c1-4258-a976-fd4f0e51cce9","value":"yes","type":"add","operator":"="}]},{"id":"6d72f3f8-4830-46a7-9138-0259d58960ee","order":930,"text":"17. How to make a complaint","fontSize":"16","textAlign":"left","bold":true,"underline":false,"marginBottom":"10","cflou":false,"active":true,"marginTop":"20","sectionNum":"S17"},{"id":"072d160d-5324-40d4-b141-ed6e5bec07ed","order":940,"text":"If you have a concern or complaint about the way we have handled your personal information, or believe we have breached the APPs, please contact our Privacy Officer using the details set out in the section titled "How to contact us". Please provide as much detail as possible so that we can properly investigate your complaint.","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"10","cflou":false,"active":true},{"id":"27efd4d6-7ad9-4813-9627-0e9cdc26cfd7","order":950,"text":"We will acknowledge your complaint and aim to respond within a reasonable period, generally within 30 days. We may ask you for further information to help us investigate and resolve your complaint.","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"10","cflou":false,"active":true},{"id":"9079ae4e-ac65-4205-87ab-3fd87087c476","order":960,"text":"If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC). The OAIC can be contacted by telephone on 1300 363 992, by post at GPO Box 5288, Sydney NSW 2001, or online at www.oaic.gov.au.","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"10","cflou":false,"active":true},{"id":"de1e7aac-2d56-4366-b6e2-484819ceb111","order":970,"text":"18. Changes to this Privacy Policy","fontSize":"16","textAlign":"left","bold":true,"underline":false,"marginBottom":"10","cflou":false,"active":true,"marginTop":"20","sectionNum":"S18"},{"id":"62057407-9618-420a-8620-3d0388378306","order":980,"text":"We may update this Privacy Policy from time to time to reflect changes in our practices, our legal obligations or the way we handle personal information. The current version will always be available on the Website, and the date at the top of this Privacy Policy indicates when it was last updated. We encourage you to review this Privacy Policy periodically.","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"10","cflou":false,"active":true},{"id":"344c12aa-c899-458a-8271-a3fd98f7d850","order":990,"text":"19. How to contact us","fontSize":"16","textAlign":"left","bold":true,"underline":false,"marginBottom":"10","cflou":false,"active":true,"marginTop":"20","sectionNum":"S19"},{"id":"7fb89cf7-1594-473e-b7b3-73e379d35f23","order":1000,"text":"If you have any questions about this Privacy Policy, wish to access or correct your personal information, or would like to make a complaint, please contact our Privacy Officer using the details below:","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"10","cflou":false,"active":true},{"id":"36d84504-2a9c-4951-ae8a-cda4a673a2cf","order":1010,"text":"Privacy Officer: [Name or title of the contact person]","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"6","cflou":false,"active":true},{"id":"dbbbd319-ba8f-4ad2-ab09-727fa8ccc9b0","order":1020,"text":"Email: [Contact email address]","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"6","cflou":false,"active":true},{"id":"1dedba05-9e44-4a70-8c21-5138fb38011e","order":1030,"text":"Telephone: [Contact telephone number]","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"6","cflou":false,"active":true},{"id":"c4ba542d-3caa-4f96-a49b-c30d1a9ee32e","order":1040,"text":"Postal address: [Postal address for privacy enquiries]","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"10","cflou":false,"active":true},{"id":"bd3f701b-b229-4dd0-9f08-04267fdd8cdb","order":1050,"text":"This Privacy Policy is effective from [Effective date].","fontSize":"14","textAlign":"left","bold":false,"underline":false,"marginBottom":"10","cflou":false,"active":true}]