{"lejson":"[\n  {\n    \"id\": \"0437406d-be64-4736-8063-017de811107e\",\n    \"order\": 1,\n    \"text\": \"TERMS AND CONDITIONS OF SALE\",\n    \"fontSize\": \"20\",\n    \"textAlign\": \"center\",\n    \"bold\": true,\n    \"underline\": false,\n    \"marginBottom\": \"5\",\n    \"cflou\": false,\n    \"active\": true\n  },\n  {\n    \"id\": \"3bda6da6-b4e2-426e-b96c-848a1a435172\",\n    \"order\": 2,\n    \"text\": \"<span id='b853065f-6d84-422d-828c-76c462232752'>[Name of the online shop]</span>\",\n    \"fontSize\": \"16\",\n    \"textAlign\": \"center\",\n    \"bold\": true,\n    \"underline\": false,\n    \"marginBottom\": \"5\",\n    \"cflou\": false,\n    \"active\": true\n  },\n  {\n    \"id\": \"bdef25dc-e4a6-4538-9699-81544aafc56a\",\n    \"order\": 3,\n    \"text\": \"<span id='e2fb8a7a-aa1f-4f14-8a1a-ff8e005a1ba5'>[Website address]</span>\",\n    \"fontSize\": \"14\",\n    \"textAlign\": \"center\",\n    \"bold\": false,\n    \"underline\": false,\n    \"marginBottom\": \"20\",\n    \"cflou\": false,\n    \"active\": true\n  },\n  {\n    \"id\": \"8d1b862a-487a-46a5-821c-fb23512517ff\",\n    \"order\": 4,\n    \"text\": \"Please read these terms carefully before you place an order. They tell you who we are, how we sell products to you, how you and we may end the contract, what to do if there is a problem and other important information. They apply to consumers buying from our online shop for delivery in the United Kingdom. Nothing in these terms affects your legal rights as a consumer.\",\n    \"fontSize\": \"14\",\n    \"textAlign\": \"left\",\n    \"bold\": false,\n    \"underline\": false,\n    \"marginBottom\": \"10\",\n    \"cflou\": false,\n    \"active\": true\n  },\n  {\n    \"id\": \"8a6da70e-d421-4018-8309-0a25ef865868\",\n    \"order\": 5,\n    \"text\": \"<span id='a94b1469-6f54-402b-9a02-79400cdc90f3'>1</span>. ABOUT US AND HOW TO CONTACT US\",\n    \"fontSize\": \"16\",\n    \"textAlign\": \"left\",\n    \"bold\": true,\n    \"underline\": false,\n    \"marginBottom\": \"5\",\n    \"cflou\": false,\n    \"active\": true,\n    \"marginTop\": \"12\",\n    \"sectionNum\": \"S01\"\n  },\n  {\n    \"id\": \"296f39a3-49e6-4434-a210-e2741e832a75\",\n    \"order\": 6,\n    \"text\": \"The online shop <span id='4b511394-401e-400f-a708-30fb965f3b0b'>[Name of the online shop]</span> at <span id='d3eae36b-0371-4377-bf28-5e0aa9f012c1'>[Website address]</span> is operated by <span id='ee09eb1d-6a89-4240-bbdd-197ce906d82c'>[Registered name of the company]</span>, a company registered in England and Wales under company number <span id='bc428528-44c4-49d6-a661-3bc0337d9030'>[Company number]</span>, whose registered office is at <span id='c35bb768-cf26-4513-8332-ddb7916265cc'>[Registered office address]</span> (“we”, “us” or “our”).\",\n    \"fontSize\": \"14\",\n    \"textAlign\": \"left\",\n    \"bold\": false,\n    \"underline\": false,\n    \"marginBottom\": \"10\",\n    \"cflou\": false,\n    \"active\": true,\n    \"displayConditions\": [\n      {\n        \"field\": \"9ac68a9e-d37f-46f1-9a7a-466e2a4d5191\",\n        \"value\": \"co\",\n        \"type\": \"add\",\n        \"operator\": \"=\"\n      }\n    ]\n  },\n  {\n    \"id\": \"c5b13ebe-fe38-4c35-8bc6-c573233e1c82\",\n    \"order\": 7,\n    \"text\": \"The online shop <span id='609dbfb9-e500-46c4-9d1c-513c8e9a2857'>[Name of the online shop]</span> at <span id='3507a8b6-44e3-4648-81e7-b7f64bd4ef95'>[Website address]</span> is operated by <span id='1565ea9c-f081-4cca-b4ab-be52238b78d5'>[Registered name of the LLP]</span>, a limited liability partnership registered in England and Wales under number <span id='0fa2c0bb-938b-4c81-af29-bc34c075b6e1'>[LLP number]</span>, whose registered office is at <span id='bb06eb58-8efe-4fec-a926-cd1a7ac6d8eb'>[Registered office address]</span> (“we”, “us” or “our”).\",\n    \"fontSize\": \"14\",\n    \"textAlign\": \"left\",\n    \"bold\": false,\n    \"underline\": false,\n    \"marginBottom\": \"10\",\n    \"cflou\": false,\n    \"active\": true,\n    \"displayConditions\": [\n      {\n        \"field\": \"9ac68a9e-d37f-46f1-9a7a-466e2a4d5191\",\n        \"value\": \"llp\",\n        \"type\": \"add\",\n        \"operator\": \"=\"\n      }\n    ]\n  },\n  {\n    \"id\": \"1e6069ea-6020-4aff-bbb0-21a8bbf2e38f\",\n    \"order\": 8,\n    \"text\": \"The online shop <span id='6fb74ce1-8c15-4b4d-92bc-7ca6e50b974b'>[Name of the online shop]</span> at <span id='1346b9c3-b8ba-40e0-8644-d76ab0303e89'>[Website address]</span> is operated by <span id='52e996dd-8271-40b1-98af-5b64f88f25e1'>[Full name of the sole trader]</span>, a sole trader trading as <span id='9f974f37-4cd1-4d28-822e-ad8f3094bad9'>[Name of the online shop]</span> (“we”, “us” or “our”).\",\n    \"fontSize\": \"14\",\n    \"textAlign\": \"left\",\n    \"bold\": false,\n    \"underline\": false,\n    \"marginBottom\": \"10\",\n    \"cflou\": false,\n    \"active\": true,\n    \"displayConditions\": [\n      {\n        \"field\": \"9ac68a9e-d37f-46f1-9a7a-466e2a4d5191\",\n        \"value\": \"sole\",\n        \"type\": \"add\",\n        \"operator\": \"=\"\n      }\n    ]\n  },\n  {\n    \"id\": \"dbd2a70a-982a-4e9d-84e1-2cd307f4823f\",\n    \"order\": 9,\n    \"text\": \"The online shop <span id='b8bd5470-56a1-49da-9d63-93ecbaa4a439'>[Name of the online shop]</span> at <span id='dc32eb91-5461-4d84-bc91-3c899864d2f5'>[Website address]</span> is operated by <span id='492df191-c13a-45c7-93a0-0b6cd21e8d07'>[Full names of the partners]</span>, who carry on business in partnership under the name <span id='e0b62f00-ff81-4247-ab5b-dc20a2ae5e16'>[Name of the online shop]</span> (“we”, “us” or “our”).\",\n    \"fontSize\": \"14\",\n    \"textAlign\": \"left\",\n    \"bold\": false,\n    \"underline\": false,\n    \"marginBottom\": \"10\",\n    \"cflou\": false,\n    \"active\": true,\n    \"displayConditions\": [\n      {\n        \"field\": \"9ac68a9e-d37f-46f1-9a7a-466e2a4d5191\",\n        \"value\": \"pt\",\n        \"type\": \"add\",\n        \"operator\": \"=\"\n      }\n    ]\n  },\n  {\n    \"id\": \"f144959d-8320-42c8-8256-00f976a79219\",\n    \"order\": 10,\n    \"text\": \"Our address for customer correspondence and complaints is <span id='b12aebd9-6198-42f7-9fe7-cacbdb892244'>[Postal address]</span>.\",\n    \"fontSize\": \"14\",\n    \"textAlign\": \"left\",\n    \"bold\": false,\n    \"underline\": false,\n    \"marginBottom\": \"10\",\n    \"cflou\": false,\n    \"active\": true,\n    \"displayConditions\": [\n      {\n        \"field\": \"9ac68a9e-d37f-46f1-9a7a-466e2a4d5191\",\n        \"value\": \"co\",\n        \"type\": \"add\",\n        \"operator\": \"=\"\n      },\n      {\n        \"field\": \"9ac68a9e-d37f-46f1-9a7a-466e2a4d5191\",\n        \"value\": \"llp\",\n        \"type\": \"add\",\n        \"operator\": \"=\"\n      }\n    ]\n  },\n  {\n    \"id\": \"219d9198-f8a2-4ce6-b4f5-61fc16d814c4\",\n    \"order\": 11,\n    \"text\": \"Our business address, which is also our address for customer correspondence and complaints and the address at which documents relating to our business may be served on us, is <span id='3d73654a-a343-4df6-896e-d40c28bf4d69'>[Postal address]</span>.\",\n    \"fontSize\": \"14\",\n    \"textAlign\": \"left\",\n    \"bold\": false,\n    \"underline\": false,\n    \"marginBottom\": \"10\",\n    \"cflou\": false,\n    \"active\": true,\n    \"displayConditions\": [\n      {\n        \"field\": \"9ac68a9e-d37f-46f1-9a7a-466e2a4d5191\",\n        \"value\": \"sole\",\n        \"type\": \"add\",\n        \"operator\": \"=\"\n      },\n      {\n        \"field\": \"9ac68a9e-d37f-46f1-9a7a-466e2a4d5191\",\n        \"value\": \"pt\",\n        \"type\": \"add\",\n        \"operator\": \"=\"\n      }\n    ]\n  },\n  {\n    \"id\": \"3c6ff1da-65f6-4fdc-9265-371cf1e685df\",\n    \"order\": 12,\n    \"text\": \"You can contact us by email at <span id='65fab385-68bc-4583-ba2a-2bb716d58a60'>[Email address]</span> or by telephone on <span id='fb670006-cc15-4a57-b1fd-962d3670cd4c'>[Telephone number]</span>. Calls to this number cost no more than a call to a standard geographic number.\",\n    \"fontSize\": \"14\",\n    \"textAlign\": \"left\",\n    \"bold\": false,\n    \"underline\": false,\n    \"marginBottom\": \"10\",\n    \"cflou\": false,\n    \"active\": true\n  },\n  {\n    \"id\": \"0766a3bb-e206-42db-9690-9662a4b6d961\",\n    \"order\": 13,\n    \"text\": \"Our VAT registration number is <span id='68a955f9-5ca3-4fb7-aac0-d5311da53da7'>[VAT number]</span>.\",\n    \"fontSize\": \"14\",\n    \"textAlign\": \"left\",\n    \"bold\": false,\n    \"underline\": false,\n    \"marginBottom\": \"10\",\n    \"cflou\": false,\n    \"active\": true,\n    \"displayConditions\": [\n      {\n        \"field\": \"36dd34c3-9510-4641-bb32-14ee2363224e\",\n        \"value\": \"yes\",\n        \"type\": \"add\",\n        \"operator\": \"=\"\n      }\n    ]\n  },\n  {\n    \"id\": \"2c3c835b-3eca-40d6-a3a0-38e43a12d107\",\n    \"order\": 14,\n    \"text\": \"We are not registered for VAT.\",\n    \"fontSize\": \"14\",\n    \"textAlign\": \"left\",\n    \"bold\": false,\n    \"underline\": false,\n    \"marginBottom\": \"10\",\n    \"cflou\": false,\n    \"active\": true,\n    \"displayConditions\": [\n      {\n        \"field\": \"36dd34c3-9510-4641-bb32-14ee2363224e\",\n        \"value\": \"no\",\n        \"type\": \"add\",\n        \"operator\": \"=\"\n      }\n    ]\n  },\n  {\n    \"id\": \"ce65fda3-1cf6-4db2-8bfd-dbe52fc2009a\",\n    \"order\": 15,\n    \"text\": \"If we have to contact you, we will do so by email or by telephone, using the details you gave us when you placed your order.\",\n    \"fontSize\": \"14\",\n    \"textAlign\": \"left\",\n    \"bold\": false,\n    \"underline\": false,\n    \"marginBottom\": \"10\",\n    \"cflou\": false,\n    \"active\": true\n  },\n  {\n    \"id\": \"458fa2d1-cbbe-403a-ac22-dd9768faab49\",\n    \"order\": 16,\n    \"text\": \"<span id='e096ef6d-cf23-41a3-8944-8a2ae125ff73'>2</span>. THESE TERMS\",\n    \"fontSize\": \"16\",\n    \"textAlign\": \"left\",\n    \"bold\": true,\n    \"underline\": false,\n    \"marginBottom\": \"5\",\n    \"cflou\": false,\n    \"active\": true,\n    \"marginTop\": \"12\",\n    \"sectionNum\": \"S02\"\n  },\n  {\n    \"id\": \"ec4f0e16-397c-44ff-99a7-0a96970715cd\",\n    \"order\": 17,\n    \"text\": \"These terms apply to every contract for the sale of products that you enter into with us through our online shop at <span id='b7a690a9-b2b6-4297-9eeb-c7e60a080e0f'>[Website address]</span>.\",\n    \"fontSize\": \"14\",\n    \"textAlign\": \"left\",\n    \"bold\": false,\n    \"underline\": false,\n    \"marginBottom\": \"10\",\n    \"cflou\": false,\n    \"active\": true\n  },\n  {\n    \"id\": \"33d06704-174f-4c59-936c-cf00094a6955\",\n    \"order\": 18,\n    \"text\": \"In these terms, “products” means the goods that we sell through our online shop, and “consumer” means an individual acting for purposes which are wholly or mainly outside that individual's trade, business, craft or profession.\",\n    \"fontSize\": \"14\",\n    \"textAlign\": \"left\",\n    \"bold\": false,\n    \"underline\": false,\n    \"marginBottom\": \"10\",\n    \"cflou\": false,\n    \"active\": true,\n    \"displayConditions\": [\n      {\n        \"field\": \"294201ba-9f3a-40b6-8008-e90a143ef1c0\",\n        \"value\": \"goods\",\n        \"type\": \"add\",\n        \"operator\": \"=\"\n      }\n    ]\n  },\n  {\n    \"id\": \"e0b79f81-e721-4b5d-b351-c89b936d921b\",\n    \"order\": 19,\n    \"text\": \"In these terms, “products” means the goods and the digital content that we sell through our online shop; “digital content” means data which is produced and supplied in digital form, such as downloadable files, and “consumer” means an individual acting for purposes which are wholly or mainly outside that individual's trade, business, craft or profession.\",\n    \"fontSize\": \"14\",\n    \"textAlign\": \"left\",\n    \"bold\": false,\n    \"underline\": false,\n    \"marginBottom\": \"10\",\n    \"cflou\": false,\n    \"active\": true,\n    \"displayConditions\": [\n      {\n        \"field\": \"294201ba-9f3a-40b6-8008-e90a143ef1c0\",\n        \"value\": \"goodsdc\",\n        \"type\": \"add\",\n        \"operator\": \"=\"\n      }\n    ]\n  },\n  {\n    \"id\": \"18e0c655-903a-4613-a11f-ad0278056841\",\n    \"order\": 20,\n    \"text\": \"Our online shop is intended for consumers. If you buy in the course of a business, the rights that the law gives only to consumers, such as the right to cancel described in clause 6, do not apply to you, and different legal rules apply to your purchase. Please contact us before ordering for business purposes.\",\n    \"fontSize\": \"14\",\n    \"textAlign\": \"left\",\n    \"bold\": false,\n    \"underline\": false,\n    \"marginBottom\": \"10\",\n    \"cflou\": false,\n    \"active\": true\n  },\n  {\n    \"id\": \"d2d0aa29-1160-4f1f-94c2-4a25cad6c658\",\n    \"order\": 21,\n    \"text\": \"These terms apply only to one-off purchases of products. They do not cover subscriptions, memberships or any other contract that renews automatically, and they do not cover the supply of services.\",\n    \"fontSize\": \"14\",\n    \"textAlign\": \"left\",\n    \"bold\": false,\n    \"underline\": false,\n    \"marginBottom\": \"10\",\n    \"cflou\": false,\n    \"active\": true\n  },\n  {\n    \"id\": \"c7e64c69-8034-424c-953b-7b2b03d1642b\",\n    \"order\": 22,\n    \"text\": \"<span id='52d020dd-b42f-47ee-8e5d-1b91fefe64d1'>3</span>. YOUR ORDER AND HOW THE CONTRACT IS FORMED\",\n    \"fontSize\": \"16\",\n    \"textAlign\": \"left\",\n    \"bold\": true,\n    \"underline\": false,\n    \"marginBottom\": \"5\",\n    \"cflou\": false,\n    \"active\": true,\n    \"marginTop\": \"12\",\n    \"sectionNum\": \"S03\"\n  },\n  {\n    \"id\": \"fb2b3580-ebaa-423a-8c2c-7a62d19126be\",\n    \"order\": 23,\n    \"text\": \"The products shown in our online shop are not an offer by us to sell them. When you place an order, you make an offer to buy the products in your basket on these terms.\",\n    \"fontSize\": \"14\",\n    \"textAlign\": \"left\",\n    \"bold\": false,\n    \"underline\": false,\n    \"marginBottom\": \"10\",\n    \"cflou\": false,\n    \"active\": true,\n    \"displayConditions\": [\n      {\n        \"field\": \"ca85de8e-3d18-4844-9487-75bb439f2d80\",\n        \"value\": \"dispatch\",\n        \"type\": \"add\",\n        \"operator\": \"=\"\n      }\n    ]\n  },\n  {\n    \"id\": \"0f5a4403-0e79-4797-8b67-30a6c587518b\",\n    \"order\": 24,\n    \"text\": \"The products shown in our online shop, with their prices, are an invitation to you to place an order. The contract is formed when we send you the Order Acknowledgement described below.\",\n    \"fontSize\": \"14\",\n    \"textAlign\": \"left\",\n    \"bold\": false,\n    \"underline\": false,\n    \"marginBottom\": \"10\",\n    \"cflou\": false,\n    \"active\": true,\n    \"displayConditions\": [\n      {\n        \"field\": \"ca85de8e-3d18-4844-9487-75bb439f2d80\",\n        \"value\": \"confirm\",\n        \"type\": \"add\",\n        \"operator\": \"=\"\n      }\n    ]\n  },\n  {\n    \"id\": \"86febcc7-0846-4911-afcc-786060f41378\",\n    \"order\": 25,\n    \"text\": \"To place an order, you follow these technical steps: (a) you select products and add them to your basket; (b) you go to the checkout and enter your contact, delivery and payment details, or log in to your account; (c) you choose a delivery option and a payment method; (d) you check the order summary, which shows the products, their main characteristics, the total price including all charges and the cost of delivery, and your delivery address; and (e) you click the button labelled “<span id='fd935475-a6bb-4089-adf5-878770d1ef28'>Place order and pay</span>”. Until you click that button, you can identify and correct any input errors by using the edit and back links on the checkout pages or by changing the contents of your basket, and you can stop the ordering process at any time by leaving the checkout. Clicking the button means that you are under an obligation to pay.\",\n    \"fontSize\": \"14\",\n    \"textAlign\": \"left\",\n    \"bold\": false,\n    \"underline\": false,\n    \"marginBottom\": \"10\",\n    \"cflou\": false,\n    \"active\": true,\n    \"displayConditions\": [\n      {\n        \"field\": \"391ac0bc-b209-42ff-938a-329f97e28ae3\",\n        \"value\": \"yes\",\n        \"type\": \"add\",\n        \"operator\": \"=\"\n      }\n    ]\n  },\n  {\n    \"id\": \"6893b6ef-a778-4f6a-8f65-7f91d9bdcfda\",\n    \"order\": 26,\n    \"text\": \"To place an order, you follow these technical steps: (a) you select products and add them to your basket; (b) you go to the checkout and enter your contact, delivery and payment details; (c) you choose a delivery option and a payment method; (d) you check the order summary, which shows the products, their main characteristics, the total price including all charges and the cost of delivery, and your delivery address; and (e) you click the button labelled “<span id='9438ebd7-cc5e-4703-9e63-782eb23c70e6'>Place order and pay</span>”. Until you click that button, you can identify and correct any input errors by using the edit and back links on the checkout pages or by changing the contents of your basket, and you can stop the ordering process at any time by leaving the checkout. Clicking the button means that you are under an obligation to pay.\",\n    \"fontSize\": \"14\",\n    \"textAlign\": \"left\",\n    \"bold\": false,\n    \"underline\": false,\n    \"marginBottom\": \"10\",\n    \"cflou\": false,\n    \"active\": true,\n    \"displayConditions\": [\n      {\n        \"field\": \"391ac0bc-b209-42ff-938a-329f97e28ae3\",\n        \"value\": \"no\",\n        \"type\": \"add\",\n        \"operator\": \"=\"\n      }\n    ]\n  },\n  {\n    \"id\": \"7727b236-cb79-41b7-a928-677ddd1e7847\",\n    \"order\": 27,\n    \"text\": \"We will acknowledge receipt of your order by email without undue delay (the “Order Acknowledgement”).\",\n    \"fontSize\": \"14\",\n    \"textAlign\": \"left\",\n    \"bold\": false,\n    \"underline\": false,\n    \"marginBottom\": \"10\",\n    \"cflou\": false,\n    \"active\": true\n  },\n  {\n    \"id\": \"7958f7d3-8815-4960-858e-131d9e7c06db\",\n    \"order\": 28,\n    \"text\": \"The Order Acknowledgement does not mean that your order has been accepted. Our acceptance of your order takes place when we email you to confirm that the products have been dispatched, at which point the contract between you and us comes into existence.\",\n    \"fontSize\": \"14\",\n    \"textAlign\": \"left\",\n    \"bold\": false,\n    \"underline\": false,\n    \"marginBottom\": \"10\",\n    \"cflou\": false,\n    \"active\": true,\n    \"displayConditions\": [\n      {\n        \"field\": \"ca85de8e-3d18-4844-9487-75bb439f2d80\",\n        \"value\": \"dispatch\",\n        \"type\": \"add\",\n        \"operator\": \"=\"\n      }\n    ]\n  },\n  {\n    \"id\": \"fce81219-6a35-4890-abfe-9c9d02cf400e\",\n    \"order\": 29,\n    \"text\": \"However, for digital content, the contract for that digital content comes into existence when we send you the Order Acknowledgement. We will then make the digital content available to you straight away if you have given the consent and acknowledgement described in clause 6, or otherwise after the end of the cancellation period.\",\n    \"fontSize\": \"14\",\n    \"textAlign\": \"left\",\n    \"bold\": false,\n    \"underline\": false,\n    \"marginBottom\": \"10\",\n    \"cflou\": false,\n    \"active\": true,\n    \"displayConditions\": [\n      {\n        \"field\": \"294201ba-9f3a-40b6-8008-e90a143ef1c0\",\n        \"value\": \"goodsdc\",\n        \"type\": \"add\",\n        \"operator\": \"=\"\n      },\n      {\n        \"field\": \"ca85de8e-3d18-4844-9487-75bb439f2d80\",\n        \"value\": \"confirm\",\n        \"type\": \"remove\",\n        \"operator\": \"=\"\n      }\n    ]\n  },\n  {\n    \"id\": \"c895a264-b1ef-4615-9484-4c6063dcbe27\",\n    \"order\": 30,\n    \"text\": \"Until we accept your order, you can withdraw it at any time by contacting us, and we will refund any amount you have paid without undue delay and in any event within 14 days. If we have not accepted your order within 30 days after you placed it, your order lapses and we will refund you in full without undue delay.\",\n    \"fontSize\": \"14\",\n    \"textAlign\": \"left\",\n    \"bold\": false,\n    \"underline\": false,\n    \"marginBottom\": \"10\",\n    \"cflou\": false,\n    \"active\": true,\n    \"displayConditions\": [\n      {\n        \"field\": \"ca85de8e-3d18-4844-9487-75bb439f2d80\",\n        \"value\": \"dispatch\",\n        \"type\": \"add\",\n        \"operator\": \"=\"\n      }\n    ]\n  },\n  {\n    \"id\": \"f15c2ee8-d742-4b4b-a048-bc47fe69ab58\",\n    \"order\": 31,\n    \"text\": \"We may decline your order, for example because a product is out of stock, because we cannot deliver to your address, or because of an error in the price or description of a product as described in clause 4. If we do, we will tell you and, if you have already paid, we will refund you in full without undue delay.\",\n    \"fontSize\": \"14\",\n    \"textAlign\": \"left\",\n    \"bold\": false,\n    \"underline\": false,\n    \"marginBottom\": \"10\",\n    \"cflou\": false,\n    \"active\": true,\n    \"displayConditions\": [\n      {\n        \"field\": \"ca85de8e-3d18-4844-9487-75bb439f2d80\",\n        \"value\": \"dispatch\",\n        \"type\": \"add\",\n        \"operator\": \"=\"\n      }\n    ]\n  },\n  {\n    \"id\": \"9c980f38-acd3-4ae0-92f6-dc5cc96995e3\",\n    \"order\": 32,\n    \"text\": \"The Order Acknowledgement is also our acceptance of your order: the contract between you and us comes into existence when we send it to you.\",\n    \"fontSize\": \"14\",\n    \"textAlign\": \"left\",\n    \"bold\": false,\n    \"underline\": false,\n    \"marginBottom\": \"10\",\n    \"cflou\": false,\n    \"active\": true,\n    \"displayConditions\": [\n      {\n        \"field\": \"ca85de8e-3d18-4844-9487-75bb439f2d80\",\n        \"value\": \"confirm\",\n        \"type\": \"add\",\n        \"operator\": \"=\"\n      }\n    ]\n  },\n  {\n    \"id\": \"37f662f6-4882-42b4-bcac-1fed3b4a0de3\",\n    \"order\": 33,\n    \"text\": \"We keep a copy of each contract, made up of your order details and the version of these terms that applied to your order. You can see your orders in your account on our website after logging in.\",\n    \"fontSize\": \"14\",\n    \"textAlign\": \"left\",\n    \"bold\": false,\n    \"underline\": false,\n    \"marginBottom\": \"10\",\n    \"cflou\": false,\n    \"active\": true,\n    \"displayConditions\": [\n      {\n        \"field\": \"391ac0bc-b209-42ff-938a-329f97e28ae3\",\n        \"value\": \"yes\",\n        \"type\": \"add\",\n        \"operator\": \"=\"\n      }\n    ]\n  },\n  {\n    \"id\": \"3eb62edd-2b61-4e29-8f93-856b277df241\",\n    \"order\": 34,\n    \"text\": \"We keep a copy of each contract, made up of your order details and the version of these terms that applied to your order, but it will not be available to you on our website once you have completed your order. Please print or save a copy of these terms and keep the emails we send you.\",\n    \"fontSize\": \"14\",\n    \"textAlign\": \"left\",\n    \"bold\": false,\n    \"underline\": false,\n    \"marginBottom\": \"10\",\n    \"cflou\": false,\n    \"active\": true,\n    \"displayConditions\": [\n      {\n        \"field\": \"391ac0bc-b209-42ff-938a-329f97e28ae3\",\n        \"value\": \"no\",\n        \"type\": \"add\",\n        \"operator\": \"=\"\n      }\n    ]\n  },\n  {\n    \"id\": \"c91dcc37-31fa-410a-918e-a16218238aea\",\n    \"order\": 35,\n    \"text\": \"These terms are available on our website in a form that you can save and print. The contract is concluded in English only.\",\n    \"fontSize\": \"14\",\n    \"textAlign\": \"left\",\n    \"bold\": false,\n    \"underline\": false,\n    \"marginBottom\": \"10\",\n    \"cflou\": false,\n    \"active\": true\n  },\n  {\n    \"id\": \"6086a8e5-0a1a-4157-a524-85782f52cfd4\",\n    \"order\": 36,\n    \"text\": \"We will send you a confirmation of the contract by email, including your order details, these terms and the model cancellation form in Annex 2, within a reasonable time after the contract is formed and no later than the time of delivery of the goods.\",\n    \"fontSize\": \"14\",\n    \"textAlign\": \"left\",\n    \"bold\": false,\n    \"underline\": false,\n    \"marginBottom\": \"10\",\n    \"cflou\": false,\n    \"active\": true,\n    \"displayConditions\": [\n      {\n        \"field\": \"294201ba-9f3a-40b6-8008-e90a143ef1c0\",\n        \"value\": \"goods\",\n        \"type\": \"add\",\n        \"operator\": \"=\"\n      }\n    ]\n  },\n  {\n    \"id\": \"a9d5aa5a-9bbf-4849-b74e-f96f25ab5bea\",\n    \"order\": 37,\n    \"text\": \"We will send you a confirmation of the contract by email, including your order details, these terms and the model cancellation form in Annex 2, within a reasonable time after the contract is formed and no later than the time of delivery of any goods and, for digital content, before its supply begins.\",\n    \"fontSize\": \"14\",\n    \"textAlign\": \"left\",\n    \"bold\": false,\n    \"underline\": false,\n    \"marginBottom\": \"10\",\n    \"cflou\": false,\n    \"active\": true,\n    \"displayConditions\": [\n      {\n        \"field\": \"294201ba-9f3a-40b6-8008-e90a143ef1c0\",\n        \"value\": \"goodsdc\",\n        \"type\": \"add\",\n        \"operator\": \"=\"\n      }\n    ]\n  },\n  {\n    \"id\": \"2b1b808f-fc6c-45f3-9536-9b02507315c1\",\n    \"order\": 38,\n    \"text\": \"We subscribe to the following code of conduct, which you can consult online: <span id='79ea434e-e83d-4cb6-9f44-9c2f9035f3ee'>[Name and web address of the code of conduct]</span>.\",\n    \"fontSize\": \"14\",\n    \"textAlign\": \"left\",\n    \"bold\": false,\n    \"underline\": false,\n    \"marginBottom\": \"10\",\n    \"cflou\": false,\n    \"active\": true,\n    \"displayConditions\": [\n      {\n        \"field\": \"22268c2c-e5ca-4152-92f3-4cbc171026d7\",\n        \"value\": \"yes\",\n        \"type\": \"add\",\n        \"operator\": \"=\"\n      }\n    ]\n  },\n  {\n    \"id\": \"cb54b80e-7402-4faa-ba9e-582dde3a24ca\",\n    \"order\": 39,\n    \"text\": \"<span id='245e9cc3-6f12-4119-a9c8-7c9379ab0574'>4</span>. PRICES AND PAYMENT\",\n    \"fontSize\": \"16\",\n    \"textAlign\": \"left\",\n    \"bold\": true,\n    \"underline\": false,\n    \"marginBottom\": \"5\",\n    \"cflou\": false,\n    \"active\": true,\n    \"marginTop\": \"12\",\n    \"sectionNum\": \"S04\"\n  },\n  {\n    \"id\": \"0ae936f6-98a1-4a72-8733-e5813a6726b3\",\n    \"order\": 40,\n    \"text\": \"The price of each product is the price shown in our online shop when you place your order. All prices include VAT at the rate in force on that date.\",\n    \"fontSize\": \"14\",\n    \"textAlign\": \"left\",\n    \"bold\": false,\n    \"underline\": false,\n    \"marginBottom\": \"10\",\n    \"cflou\": false,\n    \"active\": true,\n    \"displayConditions\": [\n      {\n        \"field\": \"36dd34c3-9510-4641-bb32-14ee2363224e\",\n        \"value\": \"yes\",\n        \"type\": \"add\",\n        \"operator\": \"=\"\n      }\n    ]\n  },\n  {\n    \"id\": \"3d776ccb-d394-4f44-99e8-dfed7cfa07ac\",\n    \"order\": 41,\n    \"text\": \"The price of each product is the price shown in our online shop when you place your order. We are not registered for VAT and do not charge VAT, so no VAT is added to that price.\",\n    \"fontSize\": \"14\",\n    \"textAlign\": \"left\",\n    \"bold\": false,\n    \"underline\": false,\n    \"marginBottom\": \"10\",\n    \"cflou\": false,\n    \"active\": true,\n    \"displayConditions\": [\n      {\n        \"field\": \"36dd34c3-9510-4641-bb32-14ee2363224e\",\n        \"value\": \"no\",\n        \"type\": \"add\",\n        \"operator\": \"=\"\n      }\n    ]\n  },\n  {\n    \"id\": \"df6fae9f-3d6d-4f9a-af7d-0e03c90c6551\",\n    \"order\": 42,\n    \"text\": \"The price shown includes all fees, taxes and charges that you must pay to buy the product, apart from delivery charges, which depend on the delivery option and address you choose. Delivery charges are shown in our online shop and in the order summary, and the total price you will pay, including delivery, is shown before you click the order button. We will not charge you any amount that was not shown to you before you placed your order, except the reasonable costs described in clause 5 if a delivery fails and you do not re-arrange it, and we will not add any optional extra unless you have actively chosen it.\",\n    \"fontSize\": \"14\",\n    \"textAlign\": \"left\",\n    \"bold\": false,\n    \"underline\": false,\n    \"marginBottom\": \"10\",\n    \"cflou\": false,\n    \"active\": true\n  },\n  {\n    \"id\": \"b4bfaed5-0894-4818-906a-90480baebcb0\",\n    \"order\": 43,\n    \"text\": \"We take all reasonable care to make sure that the prices shown in our online shop are correct. If we discover an error in the price of a product you have ordered before we accept your order, we will contact you to tell you the correct price and ask whether you wish to continue with your order at that price. If you do not, or if we cannot reach you, we will not accept your order and we will refund any amount you have paid. If the correct price is lower than the price shown, we will charge you the lower price.\",\n    \"fontSize\": \"14\",\n    \"textAlign\": \"left\",\n    \"bold\": false,\n    \"underline\": false,\n    \"marginBottom\": \"10\",\n    \"cflou\": false,\n    \"active\": true,\n    \"displayConditions\": [\n      {\n        \"field\": \"ca85de8e-3d18-4844-9487-75bb439f2d80\",\n        \"value\": \"dispatch\",\n        \"type\": \"add\",\n        \"operator\": \"=\"\n      }\n    ]\n  },\n  {\n    \"id\": \"7d8059f6-cf74-4206-86aa-ad503608ef8f\",\n    \"order\": 44,\n    \"text\": \"Digital content is different, because the contract for it is formed when we send you the Order Acknowledgement: if the price shown for an item of digital content was obviously and unmistakably wrong, so that you could reasonably have recognised it as a mistake, we may end the contract for that item, refund in full any amount you have paid for it and offer it to you at the correct price.\",\n    \"fontSize\": \"14\",\n    \"textAlign\": \"left\",\n    \"bold\": false,\n    \"underline\": false,\n    \"marginBottom\": \"10\",\n    \"cflou\": false,\n    \"active\": true,\n    \"displayConditions\": [\n      {\n        \"field\": \"294201ba-9f3a-40b6-8008-e90a143ef1c0\",\n        \"value\": \"goodsdc\",\n        \"type\": \"add\",\n        \"operator\": \"=\"\n      },\n      {\n        \"field\": \"ca85de8e-3d18-4844-9487-75bb439f2d80\",\n        \"value\": \"confirm\",\n        \"type\": \"remove\",\n        \"operator\": \"=\"\n      }\n    ]\n  },\n  {\n    \"id\": \"750460bc-2a91-4a67-9445-c9b6fa95b95f\",\n    \"order\": 45,\n    \"text\": \"We take all reasonable care to make sure that the prices shown in our online shop are correct. If the price shown for a product was obviously and unmistakably wrong, so that you could reasonably have recognised it as a mistake, we may end the contract for that product, refund in full any amount you have paid for it and offer it to you at the correct price.\",\n    \"fontSize\": \"14\",\n    \"textAlign\": \"left\",\n    \"bold\": false,\n    \"underline\": false,\n    \"marginBottom\": \"10\",\n    \"cflou\": false,\n    \"active\": true,\n    \"displayConditions\": [\n      {\n        \"field\": \"ca85de8e-3d18-4844-9487-75bb439f2d80\",\n        \"value\": \"confirm\",\n        \"type\": \"add\",\n        \"operator\": \"=\"\n      }\n    ]\n  },\n  {\n    \"id\": \"059fc797-232c-4120-9913-e91401ce4557\",\n    \"order\": 46,\n    \"text\": \"You can pay using the payment methods shown at the start of the checkout. We do not charge any fee for paying by any of the payment methods we accept.\",\n    \"fontSize\": \"14\",\n    \"textAlign\": \"left\",\n    \"bold\": false,\n    \"underline\": false,\n    \"marginBottom\": \"10\",\n    \"cflou\": false,\n    \"active\": true\n  },\n  {\n    \"id\": \"0d318bf6-3c54-46bb-8d41-ec1d6e6d2d9a\",\n    \"order\": 47,\n    \"text\": \"Debit and credit cards: payment is taken from your card when you place your order.\",\n    \"fontSize\": \"14\",\n    \"textAlign\": \"left\",\n    \"bold\": false,\n    \"underline\": false,\n    \"marginBottom\": \"10\",\n    \"cflou\": false,\n    \"active\": true,\n    \"displayConditions\": [\n      {\n        \"field\": \"797713dc-d796-46d1-adcf-5c25417ee05a\",\n        \"value\": \"card\",\n        \"type\": \"add\",\n        \"operator\": \"=\"\n      }\n    ]\n  },\n  {\n    \"id\": \"ec129020-f7e5-440f-ab7a-c6332a74a4fd\",\n    \"order\": 48,\n    \"text\": \"PayPal: you will be redirected to PayPal to authorise the payment, which is taken when you place your order. PayPal's own terms apply to your use of its service.\",\n    \"fontSize\": \"14\",\n    \"textAlign\": \"left\",\n    \"bold\": false,\n    \"underline\": false,\n    \"marginBottom\": \"10\",\n    \"cflou\": false,\n    \"active\": true,\n    \"displayConditions\": [\n      {\n        \"field\": \"797713dc-d796-46d1-adcf-5c25417ee05a\",\n        \"value\": \"paypal\",\n        \"type\": \"add\",\n        \"operator\": \"=\"\n      }\n    ]\n  },\n  {\n    \"id\": \"bb75c743-4163-4d66-a0e7-c51f5fab53fe\",\n    \"order\": 49,\n    \"text\": \"Apple Pay and Google Pay: you authorise the payment on your device, and it is taken when you place your order.\",\n    \"fontSize\": \"14\",\n    \"textAlign\": \"left\",\n    \"bold\": false,\n    \"underline\": false,\n    \"marginBottom\": \"10\",\n    \"cflou\": false,\n    \"active\": true,\n    \"displayConditions\": [\n      {\n        \"field\": \"797713dc-d796-46d1-adcf-5c25417ee05a\",\n        \"value\": \"wallet\",\n        \"type\": \"add\",\n        \"operator\": \"=\"\n      }\n    ]\n  },\n  {\n    \"id\": \"f51029fe-ab56-4a46-b047-379c53f42fbe\",\n    \"order\": 50,\n    \"text\": \"Bank transfer: after you place your order, we will email you our bank details and the reference to use. We will dispatch the products once we have received your payment, and the delivery time described in clause 5 runs from the day we receive it. If we do not receive it within 7 days after your order, we may cancel your order, or end the contract if it has already been formed, and we will tell you.\",\n    \"fontSize\": \"14\",\n    \"textAlign\": \"left\",\n    \"bold\": false,\n    \"underline\": false,\n    \"marginBottom\": \"10\",\n    \"cflou\": false,\n    \"active\": true,\n    \"displayConditions\": [\n      {\n        \"field\": \"797713dc-d796-46d1-adcf-5c25417ee05a\",\n        \"value\": \"bank\",\n        \"type\": \"add\",\n        \"operator\": \"=\"\n      }\n    ]\n  },\n  {\n    \"id\": \"b52bbe34-d663-40de-a491-7fc3f1317ccf\",\n    \"order\": 51,\n    \"text\": \"Pay later or in instalments: if you choose a pay-later or instalment service offered at checkout, the provider of that service decides whether to offer it to you and its own agreement with you governs any credit. We receive the price from the provider. Your rights against us under these terms, including your right to cancel and your rights if a product is faulty, are not affected.\",\n    \"fontSize\": \"14\",\n    \"textAlign\": \"left\",\n    \"bold\": false,\n    \"underline\": false,\n    \"marginBottom\": \"10\",\n    \"cflou\": false,\n    \"active\": true,\n    \"displayConditions\": [\n      {\n        \"field\": \"797713dc-d796-46d1-adcf-5c25417ee05a\",\n        \"value\": \"later\",\n        \"type\": \"add\",\n        \"operator\": \"=\"\n      }\n    ]\n  },\n  {\n    \"id\": \"498bc76c-f38e-4e3d-8ed6-52a6a5887d41\",\n    \"order\": 52,\n    \"text\": \"If we refund you, we will use the same means of payment that you used, unless you have expressly agreed otherwise, and we will not charge you any fee for the refund.\",\n    \"fontSize\": \"14\",\n    \"textAlign\": \"left\",\n    \"bold\": false,\n    \"underline\": false,\n    \"marginBottom\": \"10\",\n    \"cflou\": false,\n    \"active\": true\n  },\n  {\n    \"id\": \"a772f303-2f26-4d82-9f8a-b961abb151d2\",\n    \"order\": 53,\n    \"text\": \"<span id='55193a86-066a-4bfb-b6a7-faaa8628ad77'>5</span>. DELIVERY\",\n    \"fontSize\": \"16\",\n    \"textAlign\": \"left\",\n    \"bold\": true,\n    \"underline\": false,\n    \"marginBottom\": \"5\",\n    \"cflou\": false,\n    \"active\": true,\n    \"marginTop\": \"12\",\n    \"sectionNum\": \"S05\"\n  },\n  {\n    \"id\": \"b38d8c9c-35a0-4998-9233-005d5ac0ac3d\",\n    \"order\": 54,\n    \"text\": \"We deliver to addresses anywhere in the United Kingdom. We do not deliver outside the United Kingdom, including to the Channel Islands and the Isle of Man.\",\n    \"fontSize\": \"14\",\n    \"textAlign\": \"left\",\n    \"bold\": false,\n    \"underline\": false,\n    \"marginBottom\": \"10\",\n    \"cflou\": false,\n    \"active\": true,\n    \"displayConditions\": [\n      {\n        \"field\": \"c64dd0a6-35ca-49d9-b72d-8c90537ae006\",\n        \"value\": \"uk\",\n        \"type\": \"add\",\n        \"operator\": \"=\"\n      }\n    ]\n  },\n  {\n    \"id\": \"1034968a-4e16-4833-aed8-fbb0e038a586\",\n    \"order\": 55,\n    \"text\": \"We deliver to addresses in Great Britain (England, Wales and Scotland) only. We do not deliver to Northern Ireland or outside Great Britain, including to the Channel Islands and the Isle of Man.\",\n    \"fontSize\": \"14\",\n    \"textAlign\": \"left\",\n    \"bold\": false,\n    \"underline\": false,\n    \"marginBottom\": \"10\",\n    \"cflou\": false,\n    \"active\": true,\n    \"displayConditions\": [\n      {\n        \"field\": \"c64dd0a6-35ca-49d9-b72d-8c90537ae006\",\n        \"value\": \"gb\",\n        \"type\": \"add\",\n        \"operator\": \"=\"\n      }\n    ]\n  },\n  {\n    \"id\": \"fbba1bef-f413-4a5e-82d5-3d8667d23375\",\n    \"order\": 56,\n    \"text\": \"We deliver to addresses in the United Kingdom, except the following areas: <span id='3bc01e85-24a4-441f-8cb0-7e094700acb8'>[Areas excluded from delivery]</span>. We do not deliver outside the United Kingdom, including to the Channel Islands and the Isle of Man.\",\n    \"fontSize\": \"14\",\n    \"textAlign\": \"left\",\n    \"bold\": false,\n    \"underline\": false,\n    \"marginBottom\": \"10\",\n    \"cflou\": false,\n    \"active\": true,\n    \"displayConditions\": [\n      {\n        \"field\": \"c64dd0a6-35ca-49d9-b72d-8c90537ae006\",\n        \"value\": \"ukx\",\n        \"type\": \"add\",\n        \"operator\": \"=\"\n      }\n    ]\n  },\n  {\n    \"id\": \"56de5954-cd5c-4bcb-a907-c7c94dc48935\",\n    \"order\": 57,\n    \"text\": \"We will deliver the products within <span id='bdf972d5-da4c-4900-b2f2-f9e3c2550687'>[Delivery time]</span> after you place your order, unless a different delivery date or period is shown for the product or agreed with you at checkout. If no delivery date or period has been agreed, we will deliver the products without undue delay and in any event not more than 30 days after the day on which the contract is formed.\",\n    \"fontSize\": \"14\",\n    \"textAlign\": \"left\",\n    \"bold\": false,\n    \"underline\": false,\n    \"marginBottom\": \"10\",\n    \"cflou\": false,\n    \"active\": true\n  },\n  {\n    \"id\": \"ba8e243f-9b01-428a-ab0a-866f9baf944e\",\n    \"order\": 58,\n    \"text\": \"If we do not deliver the products on time, you may treat the contract as at an end straight away if we have refused to deliver them, or if delivery within the agreed period was essential, taking into account all the relevant circumstances at the time the contract was formed, or if you told us before the contract was formed that it was essential. In any other case, you may give us a new period for delivery that is reasonable in the circumstances, and treat the contract as at an end if we do not deliver within that period. If you treat the contract as at an end, we will refund without undue delay all payments you have made under it (Consumer Rights Act 2015, section 28).\",\n    \"fontSize\": \"14\",\n    \"textAlign\": \"left\",\n    \"bold\": false,\n    \"underline\": false,\n    \"marginBottom\": \"10\",\n    \"cflou\": false,\n    \"active\": true\n  },\n  {\n    \"id\": \"e38a9d84-9f75-4d7b-a955-2bf08368820a\",\n    \"order\": 59,\n    \"text\": \"We may deliver an order in more than one delivery. We will not charge you any extra delivery cost for this.\",\n    \"fontSize\": \"14\",\n    \"textAlign\": \"left\",\n    \"bold\": false,\n    \"underline\": false,\n    \"marginBottom\": \"10\",\n    \"cflou\": false,\n    \"active\": true,\n    \"displayConditions\": [\n      {\n        \"field\": \"75f28f68-2fdd-4735-9327-9864eac71ccc\",\n        \"value\": \"on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the last good.\",\n        \"type\": \"add\",\n        \"operator\": \"=\"\n      },\n      {\n        \"field\": \"75f28f68-2fdd-4735-9327-9864eac71ccc\",\n        \"value\": \"on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the last good or of the last lot or piece.\",\n        \"type\": \"add\",\n        \"operator\": \"=\"\n      }\n    ]\n  },\n  {\n    \"id\": \"16753b71-1c9b-41db-b385-990c9cd367f1\",\n    \"order\": 60,\n    \"text\": \"If no one is available at your address to take delivery and the products cannot be left safely or posted through your letterbox, the carrier will leave a note explaining how to re-arrange delivery or collect the products. If you do not do so, we will contact you for further instructions and may charge you for reasonable storage costs and any further delivery costs. If, despite our reasonable efforts, we are unable to contact you or to re-arrange delivery or collection, we may end the contract, in which case we will refund the price you have paid, less those costs.\",\n    \"fontSize\": \"14\",\n    \"textAlign\": \"left\",\n    \"bold\": false,\n    \"underline\": false,\n    \"marginBottom\": \"10\",\n    \"cflou\": false,\n    \"active\": true\n  },\n  {\n    \"id\": \"de0a8d00-4d31-4bf6-b5a2-6f8ce157c9ec\",\n    \"order\": 61,\n    \"text\": \"The products are our responsibility until they come into your physical possession or the physical possession of a person you have identified to take possession of them. However, if you arrange for a carrier of your own choice, which is not one we offered you, to collect the products, they are your responsibility once we hand them over to that carrier (Consumer Rights Act 2015, section 29).\",\n    \"fontSize\": \"14\",\n    \"textAlign\": \"left\",\n    \"bold\": false,\n    \"underline\": false,\n    \"marginBottom\": \"10\",\n    \"cflou\": false,\n    \"active\": true\n  },\n  {\n    \"id\": \"4efc966f-f856-4369-b1e8-5d68afc7ea63\",\n    \"order\": 62,\n    \"text\": \"You own the products once we have received payment in full.\",\n    \"fontSize\": \"14\",\n    \"textAlign\": \"left\",\n    \"bold\": false,\n    \"underline\": false,\n    \"marginBottom\": \"10\",\n    \"cflou\": false,\n    \"active\": true\n  },\n  {\n    \"id\": \"40712f9a-8c2a-4fc6-ab0b-1987fedc72f2\",\n    \"order\": 63,\n    \"text\": \"If a parcel arrives visibly damaged, it helps us if you tell the carrier and let us know as soon as possible. This is only a request: whether or not you do so, it does not affect your legal rights described in clause 7.\",\n    \"fontSize\": \"14\",\n    \"textAlign\": \"left\",\n    \"bold\": false,\n    \"underline\": false,\n    \"marginBottom\": \"10\",\n    \"cflou\": false,\n    \"active\": true\n  },\n  {\n    \"id\": \"825aed30-9f00-4211-a156-3653add48ac8\",\n    \"order\": 64,\n    \"text\": \"Digital content is made available to you by a download link that we send you by email or display on our website once the contract is formed, subject to what clause 6 says about the cancellation period.\",\n    \"fontSize\": \"14\",\n    \"textAlign\": \"left\",\n    \"bold\": false,\n    \"underline\": false,\n    \"marginBottom\": \"10\",\n    \"cflou\": false,\n    \"active\": true,\n    \"displayConditions\": [\n      {\n        \"field\": \"294201ba-9f3a-40b6-8008-e90a143ef1c0\",\n        \"value\": \"goodsdc\",\n        \"type\": \"add\",\n        \"operator\": \"=\"\n      }\n    ]\n  },\n  {\n    \"id\": \"9f99be90-f833-4237-a66e-cb20cc1d3256\",\n    \"order\": 65,\n    \"text\": \"<span id='4be14d53-38e0-4152-aeb5-10e65f4c4701'>6</span>. YOUR RIGHT TO CANCEL\",\n    \"fontSize\": \"16\",\n    \"textAlign\": \"left\",\n    \"bold\": true,\n    \"underline\": false,\n    \"marginBottom\": \"5\",\n    \"cflou\": false,\n    \"active\": true,\n    \"marginTop\": \"12\",\n    \"sectionNum\": \"S06\"\n  },\n  {\n    \"id\": \"1f7a0a5e-ad75-4333-b65f-da188e442714\",\n    \"order\": 66,\n    \"text\": \"As a consumer, you have a legal right to cancel the contract within 14 days without giving any reason, under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013. Annex 1 sets out when the cancellation period ends, how to tell us that you are cancelling, how to return the products, who pays the cost of returning them, and how and when we will refund you. Annex 1 forms part of these terms. You may use the model cancellation form in Annex 2, but you do not have to.\",\n    \"fontSize\": \"14\",\n    \"textAlign\": \"left\",\n    \"bold\": false,\n    \"underline\": false,\n    \"marginBottom\": \"10\",\n    \"cflou\": false,\n    \"active\": true\n  },\n  {\n    \"id\": \"25ef3ef8-7b9e-415f-9c04-5b9fe411f670\",\n    \"order\": 67,\n    \"text\": \"The right to cancel does not apply, or is lost, in the following cases (regulations 28 and 37 of those Regulations). These cases concern only the products listed; you keep the right to cancel for every other product in your order:\",\n    \"fontSize\": \"14\",\n    \"textAlign\": \"left\",\n    \"bold\": false,\n    \"underline\": false,\n    \"marginBottom\": \"10\",\n    \"cflou\": false,\n    \"active\": true,\n    \"displayConditions\": [\n      {\n        \"field\": \"02901e8a-a0b0-43f9-893c-f4c86e94eaa2\",\n        \"value\": \"pers\",\n        \"type\": \"add\",\n        \"operator\": \"=\"\n      },\n      {\n        \"field\": \"02901e8a-a0b0-43f9-893c-f4c86e94eaa2\",\n        \"value\": \"peri\",\n        \"type\": \"add\",\n        \"operator\": \"=\"\n      },\n      {\n        \"field\": \"02901e8a-a0b0-43f9-893c-f4c86e94eaa2\",\n        \"value\": \"hyg\",\n        \"type\": \"add\",\n        \"operator\": \"=\"\n      },\n      {\n        \"field\": \"02901e8a-a0b0-43f9-893c-f4c86e94eaa2\",\n        \"value\": \"media\",\n        \"type\": \"add\",\n        \"operator\": \"=\"\n      },\n      {\n        \"field\": \"02901e8a-a0b0-43f9-893c-f4c86e94eaa2\",\n        \"value\": \"mix\",\n        \"type\": \"add\",\n        \"operator\": \"=\"\n      },\n      {\n        \"field\": \"02901e8a-a0b0-43f9-893c-f4c86e94eaa2\",\n        \"value\": \"news\",\n        \"type\": \"add\",\n        \"operator\": \"=\"\n      },\n      {\n        \"field\": \"02901e8a-a0b0-43f9-893c-f4c86e94eaa2\",\n        \"value\": \"wine\",\n        \"type\": \"add\",\n        \"operator\": \"=\"\n      },\n      {\n        \"field\": \"294201ba-9f3a-40b6-8008-e90a143ef1c0\",\n        \"value\": \"goodsdc\",\n        \"type\": \"add\",\n        \"operator\": \"=\"\n      }\n    ]\n  },\n  {\n    \"id\": \"d734444f-655f-48ee-a793-4ec573410cce\",\n    \"order\": 68,\n    \"text\": \"— Goods that are made to your specifications or are clearly personalised: you cannot cancel the contract for those goods.\",\n    \"fontSize\": \"14\",\n    \"textAlign\": \"left\",\n    \"bold\": false,\n    \"underline\": false,\n    \"marginBottom\": \"5\",\n    \"cflou\": false,\n    \"active\": true,\n    \"displayConditions\": [\n      {\n        \"field\": \"02901e8a-a0b0-43f9-893c-f4c86e94eaa2\",\n        \"value\": \"pers\",\n        \"type\": \"add\",\n        \"operator\": \"=\"\n      }\n    ]\n  },\n  {\n    \"id\": \"b5adc684-8199-4dd6-8f7d-62cc07d752b2\",\n    \"order\": 69,\n    \"text\": \"— Goods which are liable to deteriorate or expire rapidly: you cannot cancel the contract for those goods.\",\n    \"fontSize\": \"14\",\n    \"textAlign\": \"left\",\n    \"bold\": false,\n    \"underline\": false,\n    \"marginBottom\": \"5\",\n    \"cflou\": false,\n    \"active\": true,\n    \"displayConditions\": [\n      {\n        \"field\": \"02901e8a-a0b0-43f9-893c-f4c86e94eaa2\",\n        \"value\": \"peri\",\n        \"type\": \"add\",\n        \"operator\": \"=\"\n      }\n    ]\n  },\n  {\n    \"id\": \"0ff35127-7f52-4580-8032-36887daf2b90\",\n    \"order\": 70,\n    \"text\": \"— Sealed goods which are not suitable for return due to health protection or hygiene reasons: you lose the right to cancel if they have been unsealed after delivery.\",\n    \"fontSize\": \"14\",\n    \"textAlign\": \"left\",\n    \"bold\": false,\n    \"underline\": false,\n    \"marginBottom\": \"5\",\n    \"cflou\": false,\n    \"active\": true,\n    \"displayConditions\": [\n      {\n        \"field\": \"02901e8a-a0b0-43f9-893c-f4c86e94eaa2\",\n        \"value\": \"hyg\",\n        \"type\": \"add\",\n        \"operator\": \"=\"\n      }\n    ]\n  },\n  {\n    \"id\": \"ac3e7b42-705f-49be-8e82-87d13d66c0aa\",\n    \"order\": 71,\n    \"text\": \"— Sealed audio or video recordings and sealed computer software: you lose the right to cancel if they have been unsealed after delivery.\",\n    \"fontSize\": \"14\",\n    \"textAlign\": \"left\",\n    \"bold\": false,\n    \"underline\": false,\n    \"marginBottom\": \"5\",\n    \"cflou\": false,\n    \"active\": true,\n    \"displayConditions\": [\n      {\n        \"field\": \"02901e8a-a0b0-43f9-893c-f4c86e94eaa2\",\n        \"value\": \"media\",\n        \"type\": \"add\",\n        \"operator\": \"=\"\n      }\n    ]\n  },\n  {\n    \"id\": \"1e4edc6b-aff7-4948-bd5f-4fc545b03bb6\",\n    \"order\": 72,\n    \"text\": \"— Goods which, according to their nature, become mixed inseparably with other items after delivery: you lose the right to cancel once they have been so mixed.\",\n    \"fontSize\": \"14\",\n    \"textAlign\": \"left\",\n    \"bold\": false,\n    \"underline\": false,\n    \"marginBottom\": \"5\",\n    \"cflou\": false,\n    \"active\": true,\n    \"displayConditions\": [\n      {\n        \"field\": \"02901e8a-a0b0-43f9-893c-f4c86e94eaa2\",\n        \"value\": \"mix\",\n        \"type\": \"add\",\n        \"operator\": \"=\"\n      }\n    ]\n  },\n  {\n    \"id\": \"993ef0d9-f66e-477c-b0be-9f86528995e4\",\n    \"order\": 73,\n    \"text\": \"— Newspapers, periodicals or magazines, other than under a subscription contract: you cannot cancel the contract for them.\",\n    \"fontSize\": \"14\",\n    \"textAlign\": \"left\",\n    \"bold\": false,\n    \"underline\": false,\n    \"marginBottom\": \"5\",\n    \"cflou\": false,\n    \"active\": true,\n    \"displayConditions\": [\n      {\n        \"field\": \"02901e8a-a0b0-43f9-893c-f4c86e94eaa2\",\n        \"value\": \"news\",\n        \"type\": \"add\",\n        \"operator\": \"=\"\n      }\n    ]\n  },\n  {\n    \"id\": \"d5ae66fd-4722-4fe7-9209-390dff247264\",\n    \"order\": 74,\n    \"text\": \"— Alcoholic beverages whose price was agreed when the contract was concluded, which can only be delivered after 30 days and whose value depends on market fluctuations outside our control: you cannot cancel the contract for them.\",\n    \"fontSize\": \"14\",\n    \"textAlign\": \"left\",\n    \"bold\": false,\n    \"underline\": false,\n    \"marginBottom\": \"5\",\n    \"cflou\": false,\n    \"active\": true,\n    \"displayConditions\": [\n      {\n        \"field\": \"02901e8a-a0b0-43f9-893c-f4c86e94eaa2\",\n        \"value\": \"wine\",\n        \"type\": \"add\",\n        \"operator\": \"=\"\n      }\n    ]\n  },\n  {\n    \"id\": \"7ec090f5-63df-449d-8737-23248f8d1dc2\",\n    \"order\": 75,\n    \"text\": \"— Digital content which is not supplied on a tangible medium: you lose the right to cancel once the download or streaming has begun, if you gave your express consent to it beginning within the cancellation period and acknowledged that you would lose your right to cancel.\",\n    \"fontSize\": \"14\",\n    \"textAlign\": \"left\",\n    \"bold\": false,\n    \"underline\": false,\n    \"marginBottom\": \"5\",\n    \"cflou\": false,\n    \"active\": true,\n    \"displayConditions\": [\n      {\n        \"field\": \"294201ba-9f3a-40b6-8008-e90a143ef1c0\",\n        \"value\": \"goodsdc\",\n        \"type\": \"add\",\n        \"operator\": \"=\"\n      }\n    ]\n  },\n  {\n    \"id\": \"ae68303a-f82f-44f3-90bc-455b8449432a\",\n    \"order\": 76,\n    \"text\": \"We will not make digital content available to you before the end of the cancellation period unless, at checkout, you have expressly asked us to do so and acknowledged that you will lose your right to cancel once the supply begins. We will confirm your consent and acknowledgement in the contract confirmation we send you by email.\",\n    \"fontSize\": \"14\",\n    \"textAlign\": \"left\",\n    \"bold\": false,\n    \"underline\": false,\n    \"marginBottom\": \"10\",\n    \"cflou\": false,\n    \"active\": true,\n    \"displayConditions\": [\n      {\n        \"field\": \"294201ba-9f3a-40b6-8008-e90a143ef1c0\",\n        \"value\": \"goodsdc\",\n        \"type\": \"add\",\n        \"operator\": \"=\"\n      }\n    ]\n  },\n  {\n    \"id\": \"8bfd610d-8d3d-42c8-a21d-9de9ae64fd63\",\n    \"order\": 77,\n    \"text\": \"Your right to cancel is in addition to your legal rights if a product is faulty or not as described, which are set out in clause 7.\",\n    \"fontSize\": \"14\",\n    \"textAlign\": \"left\",\n    \"bold\": false,\n    \"underline\": false,\n    \"marginBottom\": \"10\",\n    \"cflou\": false,\n    \"active\": true\n  },\n  {\n    \"id\": \"6d36c0e3-1733-48c0-8ca7-e68cef982888\",\n    \"order\": 78,\n    \"text\": \"<span id='d9c04798-d762-4af2-9ccd-a8f8018a5553'>7</span>. IF THERE IS A PROBLEM WITH A PRODUCT\",\n    \"fontSize\": \"16\",\n    \"textAlign\": \"left\",\n    \"bold\": true,\n    \"underline\": false,\n    \"marginBottom\": \"5\",\n    \"cflou\": false,\n    \"active\": true,\n    \"marginTop\": \"12\",\n    \"sectionNum\": \"S07\"\n  },\n  {\n    \"id\": \"0543b880-c14d-45eb-838a-2ed1414d0b72\",\n    \"order\": 79,\n    \"text\": \"We are under a legal duty to supply products that are in conformity with this contract. Nothing in these terms affects your legal rights. The following is a summary of your key legal rights under the Consumer Rights Act 2015; they are subject to certain exceptions. For detailed information, you can visit the Citizens Advice website, www.citizensadvice.org.uk.\",\n    \"fontSize\": \"14\",\n    \"textAlign\": \"left\",\n    \"bold\": false,\n    \"underline\": false,\n    \"marginBottom\": \"10\",\n    \"cflou\": false,\n    \"active\": true\n  },\n  {\n    \"id\": \"cd49c28c-7991-4a25-9efc-58a5d897c628\",\n    \"order\": 80,\n    \"text\": \"Goods must be as described, fit for purpose and of satisfactory quality (sections 9 to 11). During the expected life of the goods, your legal rights entitle you to the following:\",\n    \"fontSize\": \"14\",\n    \"textAlign\": \"left\",\n    \"bold\": false,\n    \"underline\": false,\n    \"marginBottom\": \"10\",\n    \"cflou\": false,\n    \"active\": true\n  },\n  {\n    \"id\": \"ccfd734f-9ba6-47a3-9ac3-fd5fe5c08147\",\n    \"order\": 81,\n    \"text\": \"— up to 30 days: if your goods are faulty, you can get an immediate refund (short-term right to reject, sections 20 and 22);\",\n    \"fontSize\": \"14\",\n    \"textAlign\": \"left\",\n    \"bold\": false,\n    \"underline\": false,\n    \"marginBottom\": \"5\",\n    \"cflou\": false,\n    \"active\": true\n  },\n  {\n    \"id\": \"66e0c630-6c5f-41c9-b404-cee64f7ed647\",\n    \"order\": 82,\n    \"text\": \"— up to six months: if your goods cannot be repaired or replaced, you are entitled to a full refund, in most cases (sections 23 and 24);\",\n    \"fontSize\": \"14\",\n    \"textAlign\": \"left\",\n    \"bold\": false,\n    \"underline\": false,\n    \"marginBottom\": \"5\",\n    \"cflou\": false,\n    \"active\": true\n  },\n  {\n    \"id\": \"3bbb35e9-e29e-4b33-9bd5-180a13550c53\",\n    \"order\": 83,\n    \"text\": \"— up to six years: if your goods do not last a reasonable length of time, you may be entitled to some money back (in England and Wales, a claim must generally be brought within six years).\",\n    \"fontSize\": \"14\",\n    \"textAlign\": \"left\",\n    \"bold\": false,\n    \"underline\": false,\n    \"marginBottom\": \"10\",\n    \"cflou\": false,\n    \"active\": true\n  },\n  {\n    \"id\": \"3799dd77-d538-4a03-8821-dce4b355c4c7\",\n    \"order\": 84,\n    \"text\": \"If a fault appears within six months after delivery, it is presumed to have been present on delivery, unless we show otherwise or this is incompatible with the nature of the goods or of the fault (section 19(14) and (15)). If you ask for a repair or a replacement, we will carry it out within a reasonable time, without significant inconvenience to you and at our cost, including postage (section 23). If the repair or replacement fails or is not possible, you can ask for a price reduction or exercise the final right to reject; if you exercise the final right to reject more than six months after delivery, we may reduce the refund to take account of the use you have had of the goods (section 24).\",\n    \"fontSize\": \"14\",\n    \"textAlign\": \"left\",\n    \"bold\": false,\n    \"underline\": false,\n    \"marginBottom\": \"10\",\n    \"cflou\": false,\n    \"active\": true\n  },\n  {\n    \"id\": \"8e861c91-dfe5-4dd3-92f3-08930d6d4c5f\",\n    \"order\": 85,\n    \"text\": \"Digital content must be as described, fit for purpose and of satisfactory quality (sections 34 to 36). If your digital content is faulty, you are entitled to a repair or a replacement (section 43). If the fault cannot be remedied, or is not remedied within a reasonable time and without significant inconvenience to you, you can get some or all of your money back (section 44). If faulty digital content we supply damages a device or other digital content belonging to you and the damage would not have happened if we had used reasonable care and skill, we will either repair the damage or compensate you (section 46). A fault that appears within six months after supply is presumed to have been present when the digital content was supplied, unless we show otherwise (section 42(9) and (10)).\",\n    \"fontSize\": \"14\",\n    \"textAlign\": \"left\",\n    \"bold\": false,\n    \"underline\": false,\n    \"marginBottom\": \"10\",\n    \"cflou\": false,\n    \"active\": true,\n    \"displayConditions\": [\n      {\n        \"field\": \"294201ba-9f3a-40b6-8008-e90a143ef1c0\",\n        \"value\": \"goodsdc\",\n        \"type\": \"add\",\n        \"operator\": \"=\"\n      }\n    ]\n  },\n  {\n    \"id\": \"23c7ff3b-eb0a-4765-89c7-8c5f4055a370\",\n    \"order\": 86,\n    \"text\": \"If you want to exercise your legal rights for a faulty or misdescribed product, please contact us using the details in clause 1, giving your order number and a description of the problem. If we ask you to return a faulty product, we will pay the reasonable cost of returning it or arrange for it to be collected. We will make any refund due within 14 days of the day on which we agree that you are entitled to it, using the same means of payment that you used, and without charging any fee (section 20(15) to (17)).\",\n    \"fontSize\": \"14\",\n    \"textAlign\": \"left\",\n    \"bold\": false,\n    \"underline\": false,\n    \"marginBottom\": \"10\",\n    \"cflou\": false,\n    \"active\": true\n  },\n  {\n    \"id\": \"251a4b94-6207-494c-9f95-c61a5d28412e\",\n    \"order\": 87,\n    \"text\": \"<span id='d05c6c92-0142-4220-baff-1222f7c01ded'>8</span>. GUARANTEES\",\n    \"fontSize\": \"16\",\n    \"textAlign\": \"left\",\n    \"bold\": true,\n    \"underline\": false,\n    \"marginBottom\": \"5\",\n    \"cflou\": false,\n    \"active\": true,\n    \"marginTop\": \"12\",\n    \"sectionNum\": \"S08\"\n  },\n  {\n    \"id\": \"7a2ae5c3-56a1-4b5b-9343-924fd7730ca4\",\n    \"order\": 88,\n    \"text\": \"We do not give any guarantee of our own in addition to your legal rights described in clause 7.\",\n    \"fontSize\": \"14\",\n    \"textAlign\": \"left\",\n    \"bold\": false,\n    \"underline\": false,\n    \"marginBottom\": \"10\",\n    \"cflou\": false,\n    \"active\": true,\n    \"displayConditions\": [\n      {\n        \"field\": \"15795570-39d9-46e2-8dfc-5923ccf6550e\",\n        \"value\": \"none\",\n        \"type\": \"add\",\n        \"operator\": \"=\"\n      }\n    ]\n  },\n  {\n    \"id\": \"09cc6470-b4d9-4a21-9ad3-eb47d5e5b29f\",\n    \"order\": 89,\n    \"text\": \"In addition to your legal rights, we give a free guarantee for <span id='4363fd8c-826e-4071-8485-c102313f80a1'>[Length of the guarantee]</span> from the date of delivery against defects in materials and workmanship that appear in normal use. If a product develops such a defect during that period, contact us using the details in clause 1, giving your order number and a description of the defect (with a photograph if possible). We will repair or replace the product or, if neither is possible, refund the price you paid for it, at no cost to you, including postage. The guarantee is given by us (our name and address are set out in clause 1), applies to products delivered in the United Kingdom, and does not cover fair wear and tear, accidental damage, misuse or damage caused by not following the product instructions.\",\n    \"fontSize\": \"14\",\n    \"textAlign\": \"left\",\n    \"bold\": false,\n    \"underline\": false,\n    \"marginBottom\": \"10\",\n    \"cflou\": false,\n    \"active\": true,\n    \"displayConditions\": [\n      {\n        \"field\": \"15795570-39d9-46e2-8dfc-5923ccf6550e\",\n        \"value\": \"ours\",\n        \"type\": \"add\",\n        \"operator\": \"=\"\n      }\n    ]\n  },\n  {\n    \"id\": \"5a71019f-650a-44a6-8b45-35bd788ade6a\",\n    \"order\": 90,\n    \"text\": \"If a product comes with a manufacturer's guarantee, its terms are set out in the documents supplied with the product. Any guarantee is in addition to your legal rights as a consumer and does not affect them.\",\n    \"fontSize\": \"14\",\n    \"textAlign\": \"left\",\n    \"bold\": false,\n    \"underline\": false,\n    \"marginBottom\": \"10\",\n    \"cflou\": false,\n    \"active\": true\n  },\n  {\n    \"id\": \"d67a4121-1a72-45cf-a4d5-984fa58d0f29\",\n    \"order\": 91,\n    \"text\": \"<span id='0f37bafa-b88c-49c2-97c8-ccd6f1560e9e'>9</span>. COMPLAINTS AND DISPUTE RESOLUTION\",\n    \"fontSize\": \"16\",\n    \"textAlign\": \"left\",\n    \"bold\": true,\n    \"underline\": false,\n    \"marginBottom\": \"5\",\n    \"cflou\": false,\n    \"active\": true,\n    \"marginTop\": \"12\",\n    \"sectionNum\": \"S09\"\n  },\n  {\n    \"id\": \"bde4524a-050c-469d-b72a-30e6a7d44b44\",\n    \"order\": 92,\n    \"text\": \"If you have a complaint or a problem with your order, please contact us first using the details in clause 1, giving your order number. We will acknowledge your complaint promptly, look into it and tell you the outcome in writing as soon as reasonably possible.\",\n    \"fontSize\": \"14\",\n    \"textAlign\": \"left\",\n    \"bold\": false,\n    \"underline\": false,\n    \"marginBottom\": \"10\",\n    \"cflou\": false,\n    \"active\": true\n  },\n  {\n    \"id\": \"8fbf2a28-abfb-4bbd-972b-27b0c569da56\",\n    \"order\": 93,\n    \"text\": \"We are not required to use, and have not agreed to use, an alternative dispute resolution (ADR) provider to resolve disputes with consumers. If you are not satisfied with our response, you can get free advice from Citizens Advice or bring a claim in the courts as described in clause 16.\",\n    \"fontSize\": \"14\",\n    \"textAlign\": \"left\",\n    \"bold\": false,\n    \"underline\": false,\n    \"marginBottom\": \"10\",\n    \"cflou\": false,\n    \"active\": true,\n    \"displayConditions\": [\n      {\n        \"field\": \"f6597c36-3801-4db1-b5b9-5bcb44353a80\",\n        \"value\": \"no\",\n        \"type\": \"add\",\n        \"operator\": \"=\"\n      }\n    ]\n  },\n  {\n    \"id\": \"4f10691c-825a-4b5a-b5be-acc9627ecddb\",\n    \"order\": 94,\n    \"text\": \"If you are not satisfied with our response to your complaint, you can refer the dispute to the following alternative dispute resolution (ADR) provider: <span id='0f6e163e-ee30-4f52-a465-5155c5b63e53'>[Name and website of the ADR provider]</span>. When we tell you the outcome of your complaint, we will also remind you that this scheme is available to you. Using ADR does not prevent you from bringing a claim in the courts as described in clause 16.\",\n    \"fontSize\": \"14\",\n    \"textAlign\": \"left\",\n    \"bold\": false,\n    \"underline\": false,\n    \"marginBottom\": \"10\",\n    \"cflou\": false,\n    \"active\": true,\n    \"displayConditions\": [\n      {\n        \"field\": \"f6597c36-3801-4db1-b5b9-5bcb44353a80\",\n        \"value\": \"yes\",\n        \"type\": \"add\",\n        \"operator\": \"=\"\n      }\n    ]\n  },\n  {\n    \"id\": \"528ba285-ff1c-49b0-8d4e-c9b189cbbedd\",\n    \"order\": 95,\n    \"text\": \"<span id='1216048f-8ca7-48a6-88f2-d636a3fd0784'>10</span>. OUR RESPONSIBILITY FOR LOSS OR DAMAGE\",\n    \"fontSize\": \"16\",\n    \"textAlign\": \"left\",\n    \"bold\": true,\n    \"underline\": false,\n    \"marginBottom\": \"5\",\n    \"cflou\": false,\n    \"active\": true,\n    \"marginTop\": \"12\",\n    \"sectionNum\": \"S10\"\n  },\n  {\n    \"id\": \"924697ce-14c4-4dc4-b6d3-273512337ae0\",\n    \"order\": 96,\n    \"text\": \"If we fail to comply with these terms, we are responsible for loss or damage you suffer that is a foreseeable result of our breaking this contract or of our failing to use reasonable care and skill. We are not responsible for any loss or damage that is not foreseeable. Loss or damage is foreseeable if either it is obvious that it will happen or if, at the time the contract was formed, both we and you knew it might happen.\",\n    \"fontSize\": \"14\",\n    \"textAlign\": \"left\",\n    \"bold\": false,\n    \"underline\": false,\n    \"marginBottom\": \"10\",\n    \"cflou\": false,\n    \"active\": true\n  },\n  {\n    \"id\": \"9cbc8dc8-99d9-4d08-87ff-ba8720f67dfd\",\n    \"order\": 97,\n    \"text\": \"We do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors; for fraud or fraudulent misrepresentation; for breach of your legal rights in relation to the products, as summarised in clause 7; and for defective products under the Consumer Protection Act 1987.\",\n    \"fontSize\": \"14\",\n    \"textAlign\": \"left\",\n    \"bold\": false,\n    \"underline\": false,\n    \"marginBottom\": \"10\",\n    \"cflou\": false,\n    \"active\": true\n  },\n  {\n    \"id\": \"807690eb-46b6-4937-8e70-39a9983e6e85\",\n    \"order\": 98,\n    \"text\": \"We supply the products for domestic and private use only. If you use the products for any commercial, business or re-sale purpose, we will have no liability to you for any loss of profit, loss of business, business interruption or loss of business opportunity.\",\n    \"fontSize\": \"14\",\n    \"textAlign\": \"left\",\n    \"bold\": false,\n    \"underline\": false,\n    \"marginBottom\": \"10\",\n    \"cflou\": false,\n    \"active\": true\n  },\n  {\n    \"id\": \"ab14d66c-795a-453f-931d-b5bc1d4c5952\",\n    \"order\": 99,\n    \"text\": \"<span id='9f0b900d-3e6f-42a2-a5a8-a23dcdd6dd3a'>11</span>. ABOUT OUR PRODUCTS\",\n    \"fontSize\": \"16\",\n    \"textAlign\": \"left\",\n    \"bold\": true,\n    \"underline\": false,\n    \"marginBottom\": \"5\",\n    \"cflou\": false,\n    \"active\": true,\n    \"marginTop\": \"12\",\n    \"sectionNum\": \"S11\"\n  },\n  {\n    \"id\": \"77ea7d26-5657-4e6b-a887-76b466e14198\",\n    \"order\": 100,\n    \"text\": \"The images of the products in our online shop are for illustration only. Although we make every effort to show colours accurately, we cannot guarantee that your screen displays them exactly, and your product may vary slightly from those images. The description of each product, and any other information about its characteristics that we give you before you order, forms part of the contract.\",\n    \"fontSize\": \"14\",\n    \"textAlign\": \"left\",\n    \"bold\": false,\n    \"underline\": false,\n    \"marginBottom\": \"10\",\n    \"cflou\": false,\n    \"active\": true\n  },\n  {\n    \"id\": \"e028635b-1547-4a1d-9c5e-4924f8e1e6d6\",\n    \"order\": 101,\n    \"text\": \"The product page for each item of digital content describes its functionality, including any technical protection measures, and any compatibility with hardware and software that we are aware of or can reasonably be expected to be aware of. Please check these details before you order.\",\n    \"fontSize\": \"14\",\n    \"textAlign\": \"left\",\n    \"bold\": false,\n    \"underline\": false,\n    \"marginBottom\": \"10\",\n    \"cflou\": false,\n    \"active\": true,\n    \"displayConditions\": [\n      {\n        \"field\": \"294201ba-9f3a-40b6-8008-e90a143ef1c0\",\n        \"value\": \"goodsdc\",\n        \"type\": \"add\",\n        \"operator\": \"=\"\n      }\n    ]\n  },\n  {\n    \"id\": \"fc93c428-9abd-4c68-bea0-a166318ea980\",\n    \"order\": 102,\n    \"text\": \"Please read and follow any instructions and safety warnings supplied with a product.\",\n    \"fontSize\": \"14\",\n    \"textAlign\": \"left\",\n    \"bold\": false,\n    \"underline\": false,\n    \"marginBottom\": \"10\",\n    \"cflou\": false,\n    \"active\": true\n  },\n  {\n    \"id\": \"ccbf5419-6b7d-40f0-80ab-1d7951bd1d4c\",\n    \"order\": 103,\n    \"text\": \"Some of the products we sell are age-restricted by law, and their product pages say so. By ordering such a product, you confirm that you have reached the minimum age required by law to buy it. We may ask for proof of age when you order, and the carrier may ask for proof of age and identity on delivery. If proof is not provided, we may cancel your order or end the contract for that product and refund you in full.\",\n    \"fontSize\": \"14\",\n    \"textAlign\": \"left\",\n    \"bold\": false,\n    \"underline\": false,\n    \"marginBottom\": \"10\",\n    \"cflou\": false,\n    \"active\": true,\n    \"displayConditions\": [\n      {\n        \"field\": \"445aabcd-c2a1-4776-929e-938972cab5c7\",\n        \"value\": \"yes\",\n        \"type\": \"add\",\n        \"operator\": \"=\"\n      }\n    ]\n  },\n  {\n    \"id\": \"aa254f6e-bfda-4107-891d-ee1dac7d4557\",\n    \"order\": 104,\n    \"text\": \"Customer reviews published on our website must reflect the genuine experience of the person who wrote them. We do not write, commission or publish fake reviews. Where a review has been written in return for a free product, a discount or any other incentive, it will clearly say so. We publish both positive and negative reviews and we do not give positive reviews greater prominence than negative ones.\",\n    \"fontSize\": \"14\",\n    \"textAlign\": \"left\",\n    \"bold\": false,\n    \"underline\": false,\n    \"marginBottom\": \"10\",\n    \"cflou\": false,\n    \"active\": true,\n    \"displayConditions\": [\n      {\n        \"field\": \"557ed187-b70f-48fd-9c97-285653245521\",\n        \"value\": \"yes\",\n        \"type\": \"add\",\n        \"operator\": \"=\"\n      }\n    ]\n  },\n  {\n    \"id\": \"61dfa834-7745-439d-bc94-c783bf459e2d\",\n    \"order\": 105,\n    \"text\": \"We take reasonable steps to prevent and remove fake or misleading reviews. If you submit a review, it must be based on your own genuine experience of the product. We may refuse to publish, or remove, a review that is fake or misleading, unlawful, offensive or unrelated to the product, but we will not remove a review just because it is negative.\",\n    \"fontSize\": \"14\",\n    \"textAlign\": \"left\",\n    \"bold\": false,\n    \"underline\": false,\n    \"marginBottom\": \"10\",\n    \"cflou\": false,\n    \"active\": true,\n    \"displayConditions\": [\n      {\n        \"field\": \"557ed187-b70f-48fd-9c97-285653245521\",\n        \"value\": \"yes\",\n        \"type\": \"add\",\n        \"operator\": \"=\"\n      }\n    ]\n  },\n  {\n    \"id\": \"215c8739-6938-41e2-ae4b-05e5671a8447\",\n    \"order\": 106,\n    \"text\": \"<span id='b59ebd8c-610e-4059-b821-bade06a2ef77'>12</span>. OUR RIGHT TO CANCEL YOUR ORDER OR END THE CONTRACT\",\n    \"fontSize\": \"16\",\n    \"textAlign\": \"left\",\n    \"bold\": true,\n    \"underline\": false,\n    \"marginBottom\": \"5\",\n    \"cflou\": false,\n    \"active\": true,\n    \"marginTop\": \"12\",\n    \"sectionNum\": \"S12\"\n  },\n  {\n    \"id\": \"170314c3-0f6a-4297-a235-529eecc822f9\",\n    \"order\": 107,\n    \"text\": \"If, after the contract has been formed, we are unable to supply a product, for example because it is no longer available or because of an event outside our control described in clause 13, we will tell you as soon as possible and may end the contract for that product. We will refund in full, within 14 days, any amount you have paid for products that we do not supply. This does not affect any right you may have to compensation.\",\n    \"fontSize\": \"14\",\n    \"textAlign\": \"left\",\n    \"bold\": false,\n    \"underline\": false,\n    \"marginBottom\": \"10\",\n    \"cflou\": false,\n    \"active\": true\n  },\n  {\n    \"id\": \"10c23921-51a1-4265-801f-f4327af7e85c\",\n    \"order\": 108,\n    \"text\": \"We may also end the contract in the other cases described in these terms, for example if we cannot deliver the products despite our reasonable efforts (clause 5).\",\n    \"fontSize\": \"14\",\n    \"textAlign\": \"left\",\n    \"bold\": false,\n    \"underline\": false,\n    \"marginBottom\": \"10\",\n    \"cflou\": false,\n    \"active\": true\n  },\n  {\n    \"id\": \"b2945aef-7772-4659-add5-aef003fe9fb5\",\n    \"order\": 109,\n    \"text\": \"<span id='d17b9687-c4f9-49ad-a775-3d404a579e20'>13</span>. EVENTS OUTSIDE OUR CONTROL\",\n    \"fontSize\": \"16\",\n    \"textAlign\": \"left\",\n    \"bold\": true,\n    \"underline\": false,\n    \"marginBottom\": \"5\",\n    \"cflou\": false,\n    \"active\": true,\n    \"marginTop\": \"12\",\n    \"sectionNum\": \"S13\"\n  },\n  {\n    \"id\": \"a57d1b97-4841-4d65-941e-ba54e6f5234d\",\n    \"order\": 110,\n    \"text\": \"If our supply of the products is delayed by an event outside our control, we will contact you as soon as possible to let you know and we will take steps to minimise the effect of the delay. Provided we do this, we will not be liable for delays caused by the event, but if there is a risk of substantial delay you may contact us to end the contract and receive a refund for any products you have paid for but not received.\",\n    \"fontSize\": \"14\",\n    \"textAlign\": \"left\",\n    \"bold\": false,\n    \"underline\": false,\n    \"marginBottom\": \"10\",\n    \"cflou\": false,\n    \"active\": true\n  },\n  {\n    \"id\": \"12b771ba-3057-4692-ac84-6b606bbc05cf\",\n    \"order\": 111,\n    \"text\": \"<span id='f6d1154e-5d5c-43a8-a7a4-cb1b76545105'>14</span>. YOUR PERSONAL INFORMATION\",\n    \"fontSize\": \"16\",\n    \"textAlign\": \"left\",\n    \"bold\": true,\n    \"underline\": false,\n    \"marginBottom\": \"5\",\n    \"cflou\": false,\n    \"active\": true,\n    \"marginTop\": \"12\",\n    \"sectionNum\": \"S14\"\n  },\n  {\n    \"id\": \"7240fd50-fe2f-44d0-8138-5498ac44bfe1\",\n    \"order\": 112,\n    \"text\": \"We will use the personal information you give us only as set out in our privacy notice, available at <span id='230d8ac0-d612-4a30-8b7a-0ff100b0bd87'>[Privacy notice address]</span>, and in accordance with UK data protection law.\",\n    \"fontSize\": \"14\",\n    \"textAlign\": \"left\",\n    \"bold\": false,\n    \"underline\": false,\n    \"marginBottom\": \"10\",\n    \"cflou\": false,\n    \"active\": true\n  },\n  {\n    \"id\": \"9bfb77f1-dcb0-4113-9d4a-7cae2ee235a1\",\n    \"order\": 113,\n    \"text\": \"<span id='ec803ada-78ee-46f6-9eaf-b90a7c03d724'>15</span>. OTHER IMPORTANT TERMS\",\n    \"fontSize\": \"16\",\n    \"textAlign\": \"left\",\n    \"bold\": true,\n    \"underline\": false,\n    \"marginBottom\": \"5\",\n    \"cflou\": false,\n    \"active\": true,\n    \"marginTop\": \"12\",\n    \"sectionNum\": \"S15\"\n  },\n  {\n    \"id\": \"c6baf6f4-7766-4682-8ab8-2c753ad76e20\",\n    \"order\": 114,\n    \"text\": \"We may transfer our rights and obligations under these terms to another organisation. We will tell you in writing if this happens and we will ensure that the transfer does not affect your rights under the contract.\",\n    \"fontSize\": \"14\",\n    \"textAlign\": \"left\",\n    \"bold\": false,\n    \"underline\": false,\n    \"marginBottom\": \"10\",\n    \"cflou\": false,\n    \"active\": true\n  },\n  {\n    \"id\": \"670b8f38-f2bc-4afc-ad56-d281479306df\",\n    \"order\": 115,\n    \"text\": \"You may only transfer your rights or obligations under these terms to another person if we agree to this in writing.\",\n    \"fontSize\": \"14\",\n    \"textAlign\": \"left\",\n    \"bold\": false,\n    \"underline\": false,\n    \"marginBottom\": \"10\",\n    \"cflou\": false,\n    \"active\": true\n  },\n  {\n    \"id\": \"88008734-f40f-4fd1-879a-9213c9d63976\",\n    \"order\": 116,\n    \"text\": \"This contract is between you and us. No other person has any right to enforce any of its terms under the Contracts (Rights of Third Parties) Act 1999.\",\n    \"fontSize\": \"14\",\n    \"textAlign\": \"left\",\n    \"bold\": false,\n    \"underline\": false,\n    \"marginBottom\": \"10\",\n    \"cflou\": false,\n    \"active\": true\n  },\n  {\n    \"id\": \"699ca9df-aa30-4401-b070-f5f7e5d524e8\",\n    \"order\": 117,\n    \"text\": \"Each of the paragraphs of these terms operates separately. If any court or relevant authority decides that any of them is unlawful, the remaining paragraphs will remain in full force and effect.\",\n    \"fontSize\": \"14\",\n    \"textAlign\": \"left\",\n    \"bold\": false,\n    \"underline\": false,\n    \"marginBottom\": \"10\",\n    \"cflou\": false,\n    \"active\": true\n  },\n  {\n    \"id\": \"8120b1fb-8eb6-4aa3-9fe6-129a1a60e802\",\n    \"order\": 118,\n    \"text\": \"If we do not insist immediately that you do anything you are required to do under these terms, or if we delay in taking steps against you in respect of your breaking this contract, that does not mean that you no longer have to do those things and does not prevent us from taking steps against you at a later date.\",\n    \"fontSize\": \"14\",\n    \"textAlign\": \"left\",\n    \"bold\": false,\n    \"underline\": false,\n    \"marginBottom\": \"10\",\n    \"cflou\": false,\n    \"active\": true\n  },\n  {\n    \"id\": \"6e457758-cf99-4a04-a97f-ced436f7dfc1\",\n    \"order\": 119,\n    \"text\": \"We may update these terms from time to time. The version of these terms that applies to your order is the version published on our website when you place your order, and we will send it to you with the confirmation of the contract.\",\n    \"fontSize\": \"14\",\n    \"textAlign\": \"left\",\n    \"bold\": false,\n    \"underline\": false,\n    \"marginBottom\": \"10\",\n    \"cflou\": false,\n    \"active\": true\n  },\n  {\n    \"id\": \"32e7a0ac-c471-4a2c-aed0-ab182003d63f\",\n    \"order\": 120,\n    \"text\": \"In these terms, “in writing” includes email.\",\n    \"fontSize\": \"14\",\n    \"textAlign\": \"left\",\n    \"bold\": false,\n    \"underline\": false,\n    \"marginBottom\": \"10\",\n    \"cflou\": false,\n    \"active\": true\n  },\n  {\n    \"id\": \"6151032b-4da5-448c-ad84-87690352caad\",\n    \"order\": 121,\n    \"text\": \"<span id='207d94ac-a958-4520-b0c1-be47020e912d'>16</span>. GOVERNING LAW AND COURTS\",\n    \"fontSize\": \"16\",\n    \"textAlign\": \"left\",\n    \"bold\": true,\n    \"underline\": false,\n    \"marginBottom\": \"5\",\n    \"cflou\": false,\n    \"active\": true,\n    \"marginTop\": \"12\",\n    \"sectionNum\": \"S16\"\n  },\n  {\n    \"id\": \"927f3e15-ebe8-4428-aad9-5c55d33ee042\",\n    \"order\": 122,\n    \"text\": \"These terms are governed by the law of England and Wales, and you can bring legal proceedings in respect of the products in the courts of England and Wales. If you live in Scotland, you can bring legal proceedings in respect of the products in either the Scottish courts or the courts of England and Wales. If you live in Northern Ireland, you can bring legal proceedings in respect of the products in either the Northern Irish courts or the courts of England and Wales.\",\n    \"fontSize\": \"14\",\n    \"textAlign\": \"left\",\n    \"bold\": false,\n    \"underline\": false,\n    \"marginBottom\": \"10\",\n    \"cflou\": false,\n    \"active\": true\n  },\n  {\n    \"id\": \"3b9abb1c-9158-4104-91f4-0be74d8a3e7e\",\n    \"order\": 123,\n    \"text\": \"Wherever you live in the United Kingdom, this choice of law does not deprive you of the protection given to you by the mandatory consumer protection rules of the law of the part of the United Kingdom in which you live.\",\n    \"fontSize\": \"14\",\n    \"textAlign\": \"left\",\n    \"bold\": false,\n    \"underline\": false,\n    \"marginBottom\": \"10\",\n    \"cflou\": false,\n    \"active\": true\n  },\n  {\n    \"id\": \"e8a8bd9a-d20c-4092-9b1d-7c1620db2646\",\n    \"order\": 124,\n    \"text\": \"ANNEX 1: CANCELLATION INSTRUCTIONS\",\n    \"fontSize\": \"16\",\n    \"textAlign\": \"center\",\n    \"bold\": true,\n    \"underline\": false,\n    \"marginBottom\": \"10\",\n    \"cflou\": false,\n    \"active\": true,\n    \"pageBreakBefore\": true\n  },\n  {\n    \"id\": \"3b14a6ac-553c-4f47-a555-df717e5d5348\",\n    \"order\": 125,\n    \"text\": \"Right to cancel\",\n    \"fontSize\": \"14\",\n    \"textAlign\": \"left\",\n    \"bold\": true,\n    \"underline\": false,\n    \"marginBottom\": \"5\",\n    \"cflou\": false,\n    \"active\": true\n  },\n  {\n    \"id\": \"6cee23f0-c0da-49fc-b43a-312617a7be9a\",\n    \"order\": 126,\n    \"text\": \"You have the right to cancel this contract within 14 days without giving any reason.\",\n    \"fontSize\": \"14\",\n    \"textAlign\": \"left\",\n    \"bold\": false,\n    \"underline\": false,\n    \"marginBottom\": \"10\",\n    \"cflou\": false,\n    \"active\": true\n  },\n  {\n    \"id\": \"d763f801-b708-482e-9ab5-4e80cbd4d281\",\n    \"order\": 127,\n    \"text\": \"The cancellation period will expire after 14 days from the day <span id='75fc5c89-97c9-46b2-9025-d2dcc47471c1'>on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the last good.</span>\",\n    \"fontSize\": \"14\",\n    \"textAlign\": \"left\",\n    \"bold\": false,\n    \"underline\": false,\n    \"marginBottom\": \"10\",\n    \"cflou\": false,\n    \"active\": true\n  },\n  {\n    \"id\": \"286ba4ed-4020-41ed-9473-167e8aeb639a\",\n    \"order\": 128,\n    \"text\": \"If your order includes digital content which is not supplied on a tangible medium (for example a download), the cancellation period for that digital content will expire after 14 days from the day of the conclusion of the contract.\",\n    \"fontSize\": \"14\",\n    \"textAlign\": \"left\",\n    \"bold\": false,\n    \"underline\": false,\n    \"marginBottom\": \"10\",\n    \"cflou\": false,\n    \"active\": true,\n    \"displayConditions\": [\n      {\n        \"field\": \"294201ba-9f3a-40b6-8008-e90a143ef1c0\",\n        \"value\": \"goodsdc\",\n        \"type\": \"add\",\n        \"operator\": \"=\"\n      }\n    ]\n  },\n  {\n    \"id\": \"a227fe30-992a-48e7-bf3a-a1b45dd4a3cc\",\n    \"order\": 129,\n    \"text\": \"To exercise the right to cancel, you must inform us (<span id='ab3cd6f0-0daa-43a8-abd8-9e9afd2d1f46'>[Registered name of the company]</span>, trading as <span id='c59ffcf2-9592-432c-bc90-80e4c884fb17'>[Name of the online shop]</span>, <span id='b83282de-512d-4b66-942a-c91c6ca1d1eb'>[Postal address]</span>, telephone: <span id='138d65ff-0c2e-48fd-b6f3-c93101c78f88'>[Telephone number]</span>, email: <span id='a38cf3b5-6a2e-42bb-abd9-62d7d2e005f7'>[Email address]</span>) of your decision to cancel this contract by a clear statement (e.g. a letter sent by post, fax or e-mail). You may use the attached model cancellation form, but it is not obligatory.\",\n    \"fontSize\": \"14\",\n    \"textAlign\": \"left\",\n    \"bold\": false,\n    \"underline\": false,\n    \"marginBottom\": \"10\",\n    \"cflou\": false,\n    \"active\": true,\n    \"displayConditions\": [\n      {\n        \"field\": \"9ac68a9e-d37f-46f1-9a7a-466e2a4d5191\",\n        \"value\": \"co\",\n        \"type\": \"add\",\n        \"operator\": \"=\"\n      }\n    ]\n  },\n  {\n    \"id\": \"5763fd8c-e398-4f59-8cb3-6e86b51cad39\",\n    \"order\": 130,\n    \"text\": \"To exercise the right to cancel, you must inform us (<span id='ebae88ed-0502-45fd-a8fb-355757efa09e'>[Registered name of the LLP]</span>, trading as <span id='428888fb-3d14-4a10-8202-2aee6d86ab9f'>[Name of the online shop]</span>, <span id='e965eb9e-f070-43cd-a09f-24bbcfe4db6e'>[Postal address]</span>, telephone: <span id='614a4cb3-4cf9-478f-be9a-4f0874b01b90'>[Telephone number]</span>, email: <span id='b9982311-30ae-4d82-bc15-82412249fd41'>[Email address]</span>) of your decision to cancel this contract by a clear statement (e.g. a letter sent by post, fax or e-mail). You may use the attached model cancellation form, but it is not obligatory.\",\n    \"fontSize\": \"14\",\n    \"textAlign\": \"left\",\n    \"bold\": false,\n    \"underline\": false,\n    \"marginBottom\": \"10\",\n    \"cflou\": false,\n    \"active\": true,\n    \"displayConditions\": [\n      {\n        \"field\": \"9ac68a9e-d37f-46f1-9a7a-466e2a4d5191\",\n        \"value\": \"llp\",\n        \"type\": \"add\",\n        \"operator\": \"=\"\n      }\n    ]\n  },\n  {\n    \"id\": \"c0f84677-bea4-4ad5-86b0-65fa83c2e2e5\",\n    \"order\": 131,\n    \"text\": \"To exercise the right to cancel, you must inform us (<span id='a8c9f71b-b079-422b-a93e-f33a94a4883a'>[Full name of the sole trader]</span>, trading as <span id='e7b89112-8fa0-44ac-bc96-287e378b28f3'>[Name of the online shop]</span>, <span id='983bd1bf-fd43-452a-b3f5-971f79548a79'>[Postal address]</span>, telephone: <span id='e00b9bfa-e0c4-41bc-a9f4-193db80431c6'>[Telephone number]</span>, email: <span id='01bcc988-87bd-4130-881b-7d07bd133ebb'>[Email address]</span>) of your decision to cancel this contract by a clear statement (e.g. a letter sent by post, fax or e-mail). You may use the attached model cancellation form, but it is not obligatory.\",\n    \"fontSize\": \"14\",\n    \"textAlign\": \"left\",\n    \"bold\": false,\n    \"underline\": false,\n    \"marginBottom\": \"10\",\n    \"cflou\": false,\n    \"active\": true,\n    \"displayConditions\": [\n      {\n        \"field\": \"9ac68a9e-d37f-46f1-9a7a-466e2a4d5191\",\n        \"value\": \"sole\",\n        \"type\": \"add\",\n        \"operator\": \"=\"\n      }\n    ]\n  },\n  {\n    \"id\": \"5fea4056-caba-447b-b65d-29b7014c9f24\",\n    \"order\": 132,\n    \"text\": \"To exercise the right to cancel, you must inform us (<span id='4f86224e-d3e9-4127-8340-ee19cf27b4ef'>[Full names of the partners]</span>, trading in partnership as <span id='ffa729b6-1b41-4e39-bd97-afebea2b9ce4'>[Name of the online shop]</span>, <span id='2124b70b-1bb2-4500-9f44-6f7f952505c5'>[Postal address]</span>, telephone: <span id='071144e1-f2a3-4453-91d4-78a0ea2c2f14'>[Telephone number]</span>, email: <span id='9cd2ba1e-c9b9-4304-867f-21d430fd1bd6'>[Email address]</span>) of your decision to cancel this contract by a clear statement (e.g. a letter sent by post, fax or e-mail). You may use the attached model cancellation form, but it is not obligatory.\",\n    \"fontSize\": \"14\",\n    \"textAlign\": \"left\",\n    \"bold\": false,\n    \"underline\": false,\n    \"marginBottom\": \"10\",\n    \"cflou\": false,\n    \"active\": true,\n    \"displayConditions\": [\n      {\n        \"field\": \"9ac68a9e-d37f-46f1-9a7a-466e2a4d5191\",\n        \"value\": \"pt\",\n        \"type\": \"add\",\n        \"operator\": \"=\"\n      }\n    ]\n  },\n  {\n    \"id\": \"bca4cf3c-cb82-4c4d-b6fc-e837dbc22f4d\",\n    \"order\": 133,\n    \"text\": \"You can also electronically fill in and submit the model cancellation form or any other clear statement on our website <span id='b7cb0653-b791-4e06-ae2c-6ab7a0a3a392'>[Address of the online cancellation form]</span>. If you use this option, we will communicate to you an acknowledgement of receipt of such a cancellation on a durable medium (e.g. by e-mail) without delay.\",\n    \"fontSize\": \"14\",\n    \"textAlign\": \"left\",\n    \"bold\": false,\n    \"underline\": false,\n    \"marginBottom\": \"10\",\n    \"cflou\": false,\n    \"active\": true,\n    \"displayConditions\": [\n      {\n        \"field\": \"02181111-0a6d-4582-bb83-e44f4c52b46f\",\n        \"value\": \"yes\",\n        \"type\": \"add\",\n        \"operator\": \"=\"\n      }\n    ]\n  },\n  {\n    \"id\": \"2dc2166f-3bf3-4bc2-989c-e7c26c8cc1ae\",\n    \"order\": 134,\n    \"text\": \"To meet the cancellation deadline, it is sufficient for you to send your communication concerning your exercise of the right to cancel before the cancellation period has expired.\",\n    \"fontSize\": \"14\",\n    \"textAlign\": \"left\",\n    \"bold\": false,\n    \"underline\": false,\n    \"marginBottom\": \"10\",\n    \"cflou\": false,\n    \"active\": true\n  },\n  {\n    \"id\": \"3a25a09c-4b58-4086-9288-0b40d7e0bec1\",\n    \"order\": 135,\n    \"text\": \"Effects of cancellation\",\n    \"fontSize\": \"14\",\n    \"textAlign\": \"left\",\n    \"bold\": true,\n    \"underline\": false,\n    \"marginBottom\": \"5\",\n    \"cflou\": false,\n    \"active\": true\n  },\n  {\n    \"id\": \"922db28e-6db2-48d8-9541-417ebc80b1c4\",\n    \"order\": 136,\n    \"text\": \"If you cancel this contract, we will reimburse to you all payments received from you, including the costs of delivery (except for the supplementary costs arising if you chose a type of delivery other than the least expensive type of standard delivery offered by us).\",\n    \"fontSize\": \"14\",\n    \"textAlign\": \"left\",\n    \"bold\": false,\n    \"underline\": false,\n    \"marginBottom\": \"10\",\n    \"cflou\": false,\n    \"active\": true\n  },\n  {\n    \"id\": \"cee6b3f8-4985-41e7-9276-014fb8116436\",\n    \"order\": 137,\n    \"text\": \"We may make a deduction from the reimbursement for loss in value of any goods supplied, if the loss is the result of unnecessary handling by you.\",\n    \"fontSize\": \"14\",\n    \"textAlign\": \"left\",\n    \"bold\": false,\n    \"underline\": false,\n    \"marginBottom\": \"10\",\n    \"cflou\": false,\n    \"active\": true\n  },\n  {\n    \"id\": \"baa83f29-8fce-4dff-a062-eb543f35aafd\",\n    \"order\": 138,\n    \"text\": \"We will make the reimbursement without undue delay, and not later than (a) 14 days after the day we receive back from you any goods supplied, or (b) (if earlier) 14 days after the day you provide evidence that you have returned the goods, or (c) if there were no goods supplied, 14 days after the day on which we are informed about your decision to cancel this contract.\",\n    \"fontSize\": \"14\",\n    \"textAlign\": \"left\",\n    \"bold\": false,\n    \"underline\": false,\n    \"marginBottom\": \"10\",\n    \"cflou\": false,\n    \"active\": true\n  },\n  {\n    \"id\": \"b0770c99-cf33-46ef-801a-ebe463ef05e5\",\n    \"order\": 139,\n    \"text\": \"We will make the reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of the reimbursement.\",\n    \"fontSize\": \"14\",\n    \"textAlign\": \"left\",\n    \"bold\": false,\n    \"underline\": false,\n    \"marginBottom\": \"10\",\n    \"cflou\": false,\n    \"active\": true\n  },\n  {\n    \"id\": \"1e8decc8-cf4f-4b78-823c-28b40579a4f6\",\n    \"order\": 140,\n    \"text\": \"We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.\",\n    \"fontSize\": \"14\",\n    \"textAlign\": \"left\",\n    \"bold\": false,\n    \"underline\": false,\n    \"marginBottom\": \"10\",\n    \"cflou\": false,\n    \"active\": true\n  },\n  {\n    \"id\": \"043c46cc-c128-4d89-80ba-6d7c0253a182\",\n    \"order\": 141,\n    \"text\": \"You shall send back the goods or hand them over to us at <span id='afb4d2fb-d11b-4468-b957-260e89b5e2ff'>[Postal address]</span>, without undue delay and in any event not later than 14 days from the day on which you communicate your cancellation from this contract to us. The deadline is met if you send back the goods before the period of 14 days has expired.\",\n    \"fontSize\": \"14\",\n    \"textAlign\": \"left\",\n    \"bold\": false,\n    \"underline\": false,\n    \"marginBottom\": \"10\",\n    \"cflou\": false,\n    \"active\": true,\n    \"displayConditions\": [\n      {\n        \"field\": \"20431cef-c897-4ec3-98a8-b52af8780b6b\",\n        \"value\": \"same\",\n        \"type\": \"add\",\n        \"operator\": \"=\"\n      }\n    ]\n  },\n  {\n    \"id\": \"f7b3bc51-3a52-49ad-bab7-198edc76998c\",\n    \"order\": 142,\n    \"text\": \"You shall send back the goods or hand them over to us or to <span id='a7d14e8e-5b4a-474a-942c-a715d760ac2d'>[Returns address]</span>, without undue delay and in any event not later than 14 days from the day on which you communicate your cancellation from this contract to us. The deadline is met if you send back the goods before the period of 14 days has expired.\",\n    \"fontSize\": \"14\",\n    \"textAlign\": \"left\",\n    \"bold\": false,\n    \"underline\": false,\n    \"marginBottom\": \"10\",\n    \"cflou\": false,\n    \"active\": true,\n    \"displayConditions\": [\n      {\n        \"field\": \"20431cef-c897-4ec3-98a8-b52af8780b6b\",\n        \"value\": \"other\",\n        \"type\": \"add\",\n        \"operator\": \"=\"\n      }\n    ]\n  },\n  {\n    \"id\": \"b8345f73-62a2-4cde-9e3f-41db52ebd3e7\",\n    \"order\": 143,\n    \"text\": \"You will have to bear the direct cost of returning the goods.\",\n    \"fontSize\": \"14\",\n    \"textAlign\": \"left\",\n    \"bold\": false,\n    \"underline\": false,\n    \"marginBottom\": \"10\",\n    \"cflou\": false,\n    \"active\": true,\n    \"displayConditions\": [\n      {\n        \"field\": \"57710ab7-2caf-495a-a33a-484c086c5d9a\",\n        \"value\": \"cust\",\n        \"type\": \"add\",\n        \"operator\": \"=\"\n      }\n    ]\n  },\n  {\n    \"id\": \"7a97bea9-79b9-49f8-9ee8-83e32a36d830\",\n    \"order\": 144,\n    \"text\": \"We will bear the cost of returning the goods.\",\n    \"fontSize\": \"14\",\n    \"textAlign\": \"left\",\n    \"bold\": false,\n    \"underline\": false,\n    \"marginBottom\": \"10\",\n    \"cflou\": false,\n    \"active\": true,\n    \"displayConditions\": [\n      {\n        \"field\": \"57710ab7-2caf-495a-a33a-484c086c5d9a\",\n        \"value\": \"shop\",\n        \"type\": \"add\",\n        \"operator\": \"=\"\n      }\n    ]\n  },\n  {\n    \"id\": \"a7b15991-1a23-4536-87ec-a36492682b07\",\n    \"order\": 145,\n    \"text\": \"You will have to bear the direct cost of returning the goods. For goods which, by their nature, cannot normally be returned by post, that cost is £<span id='f462ca40-222a-477d-8f0e-061a2fc688dc'>[Return cost]</span>.\",\n    \"fontSize\": \"14\",\n    \"textAlign\": \"left\",\n    \"bold\": false,\n    \"underline\": false,\n    \"marginBottom\": \"10\",\n    \"cflou\": false,\n    \"active\": true,\n    \"displayConditions\": [\n      {\n        \"field\": \"57710ab7-2caf-495a-a33a-484c086c5d9a\",\n        \"value\": \"bulky\",\n        \"type\": \"add\",\n        \"operator\": \"=\"\n      }\n    ]\n  },\n  {\n    \"id\": \"00203447-b645-4d3d-8430-ba3bf787928c\",\n    \"order\": 146,\n    \"text\": \"You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.\",\n    \"fontSize\": \"14\",\n    \"textAlign\": \"left\",\n    \"bold\": false,\n    \"underline\": false,\n    \"marginBottom\": \"10\",\n    \"cflou\": false,\n    \"active\": true\n  },\n  {\n    \"id\": \"24a9a192-156e-4898-9587-170ada02adb6\",\n    \"order\": 147,\n    \"text\": \"ANNEX 2: MODEL CANCELLATION FORM\",\n    \"fontSize\": \"16\",\n    \"textAlign\": \"center\",\n    \"bold\": true,\n    \"underline\": false,\n    \"marginBottom\": \"10\",\n    \"cflou\": false,\n    \"active\": true,\n    \"pageBreakBefore\": true\n  },\n  {\n    \"id\": \"8c7dc3e7-e849-4a7d-897f-5b0dbd5e6791\",\n    \"order\": 148,\n    \"text\": \"To <span id='6dcee9c0-fe49-47bf-ad92-2d14162a6ed4'>[Registered name of the company]</span>, trading as <span id='597893e6-2c1e-4412-86fd-b417cd85b7a4'>[Name of the online shop]</span>, <span id='3bf25384-446f-4635-bf1c-78d5373fc7fb'>[Postal address]</span>, email: <span id='8895b0ed-de20-4254-bc66-e6999ab34826'>[Email address]</span>:\",\n    \"fontSize\": \"14\",\n    \"textAlign\": \"left\",\n    \"bold\": false,\n    \"underline\": false,\n    \"marginBottom\": \"15\",\n    \"cflou\": false,\n    \"active\": true,\n    \"displayConditions\": [\n      {\n        \"field\": \"9ac68a9e-d37f-46f1-9a7a-466e2a4d5191\",\n        \"value\": \"co\",\n        \"type\": \"add\",\n        \"operator\": \"=\"\n      }\n    ]\n  },\n  {\n    \"id\": \"705db8b2-35b0-4ee2-a304-8cc054a61510\",\n    \"order\": 149,\n    \"text\": \"To <span id='4e3f2702-12d5-4160-8152-bf7f51a09a08'>[Registered name of the LLP]</span>, trading as <span id='625533c6-6eb5-4e39-b494-42913301160d'>[Name of the online shop]</span>, <span id='f98b668a-57d5-4aa1-be2e-2c98af82bc01'>[Postal address]</span>, email: <span id='6163cd45-59a2-4b53-8f69-bc9a4787362e'>[Email address]</span>:\",\n    \"fontSize\": \"14\",\n    \"textAlign\": \"left\",\n    \"bold\": false,\n    \"underline\": false,\n    \"marginBottom\": \"15\",\n    \"cflou\": false,\n    \"active\": true,\n    \"displayConditions\": [\n      {\n        \"field\": \"9ac68a9e-d37f-46f1-9a7a-466e2a4d5191\",\n        \"value\": \"llp\",\n        \"type\": \"add\",\n        \"operator\": \"=\"\n      }\n    ]\n  },\n  {\n    \"id\": \"fa717e6e-fc80-4d84-964b-175bd1383934\",\n    \"order\": 150,\n    \"text\": \"To <span id='03b25137-8315-4478-8bf7-aa92718326c6'>[Full name of the sole trader]</span>, trading as <span id='5dc4d008-03a5-46ee-8e0b-efd275d46881'>[Name of the online shop]</span>, <span id='67d24573-5b48-47ab-97f0-1d2ea4ae3061'>[Postal address]</span>, email: <span id='88dcea31-a182-444b-bb05-698ce5ef35d1'>[Email address]</span>:\",\n    \"fontSize\": \"14\",\n    \"textAlign\": \"left\",\n    \"bold\": false,\n    \"underline\": false,\n    \"marginBottom\": \"15\",\n    \"cflou\": false,\n    \"active\": true,\n    \"displayConditions\": [\n      {\n        \"field\": \"9ac68a9e-d37f-46f1-9a7a-466e2a4d5191\",\n        \"value\": \"sole\",\n        \"type\": \"add\",\n        \"operator\": \"=\"\n      }\n    ]\n  },\n  {\n    \"id\": \"8f5fdef6-9604-4bd1-ad00-e60a189405f9\",\n    \"order\": 151,\n    \"text\": \"To <span id='42d4e16a-5044-4426-a41f-35294ada74c1'>[Full names of the partners]</span>, trading in partnership as <span id='54b3340b-e6e6-4e68-a2cd-d13b80522429'>[Name of the online shop]</span>, <span id='7af3e90e-9c95-460b-be36-6507e4d06d45'>[Postal address]</span>, email: <span id='0ee642f8-5e43-42ff-b774-ef8eb83edd76'>[Email address]</span>:\",\n    \"fontSize\": \"14\",\n    \"textAlign\": \"left\",\n    \"bold\": false,\n    \"underline\": false,\n    \"marginBottom\": \"15\",\n    \"cflou\": false,\n    \"active\": true,\n    \"displayConditions\": [\n      {\n        \"field\": \"9ac68a9e-d37f-46f1-9a7a-466e2a4d5191\",\n        \"value\": \"pt\",\n        \"type\": \"add\",\n        \"operator\": \"=\"\n      }\n    ]\n  },\n  {\n    \"id\": \"6241473f-fa13-4f6b-8fbc-2832150e6f38\",\n    \"order\": 152,\n    \"text\": \"I/We [*] hereby give notice that I/We [*] cancel my/our [*] contract of sale of the following goods [*]/for the supply of the following service [*],\",\n    \"fontSize\": \"14\",\n    \"textAlign\": \"left\",\n    \"bold\": false,\n    \"underline\": false,\n    \"marginBottom\": \"5\",\n    \"cflou\": false,\n    \"active\": true\n  },\n  {\n    \"id\": \"942195e0-31ea-4da9-8518-2cdc1bf1a9d3\",\n    \"order\": 153,\n    \"text\": \"______________________________________________________________\",\n    \"fontSize\": \"14\",\n    \"textAlign\": \"left\",\n    \"bold\": false,\n    \"underline\": false,\n    \"marginBottom\": \"15\",\n    \"cflou\": false,\n    \"active\": true\n  },\n  {\n    \"id\": \"fc171ea0-3311-4097-b88e-e165ec8817b2\",\n    \"order\": 154,\n    \"text\": \"Ordered on [*]/received on [*],\",\n    \"fontSize\": \"14\",\n    \"textAlign\": \"left\",\n    \"bold\": false,\n    \"underline\": false,\n    \"marginBottom\": \"5\",\n    \"cflou\": false,\n    \"active\": true\n  },\n  {\n    \"id\": \"7102c941-4dcc-494d-a864-30315567637d\",\n    \"order\": 155,\n    \"text\": \"______________________________________________________________\",\n    \"fontSize\": \"14\",\n    \"textAlign\": \"left\",\n    \"bold\": false,\n    \"underline\": false,\n    \"marginBottom\": \"15\",\n    \"cflou\": false,\n    \"active\": true\n  },\n  {\n    \"id\": \"c2891405-e148-48d5-b018-723c4cf0eb58\",\n    \"order\": 156,\n    \"text\": \"Name of consumer(s),\",\n    \"fontSize\": \"14\",\n    \"textAlign\": \"left\",\n    \"bold\": false,\n    \"underline\": false,\n    \"marginBottom\": \"5\",\n    \"cflou\": false,\n    \"active\": true\n  },\n  {\n    \"id\": \"132a1c14-7984-4303-88a7-49b6f86bef0d\",\n    \"order\": 157,\n    \"text\": \"______________________________________________________________\",\n    \"fontSize\": \"14\",\n    \"textAlign\": \"left\",\n    \"bold\": false,\n    \"underline\": false,\n    \"marginBottom\": \"15\",\n    \"cflou\": false,\n    \"active\": true\n  },\n  {\n    \"id\": \"5cd2fb59-2f1d-40a6-a27b-d55d355ac6c9\",\n    \"order\": 158,\n    \"text\": \"Address of consumer(s),\",\n    \"fontSize\": \"14\",\n    \"textAlign\": \"left\",\n    \"bold\": false,\n    \"underline\": false,\n    \"marginBottom\": \"5\",\n    \"cflou\": false,\n    \"active\": true\n  },\n  {\n    \"id\": \"5743c306-0c91-4a3d-bc0a-7effc561c2cd\",\n    \"order\": 159,\n    \"text\": \"______________________________________________________________\",\n    \"fontSize\": \"14\",\n    \"textAlign\": \"left\",\n    \"bold\": false,\n    \"underline\": false,\n    \"marginBottom\": \"15\",\n    \"cflou\": false,\n    \"active\": true\n  },\n  {\n    \"id\": \"80f3f7fd-fd82-4b34-a98f-d91c9dc91ba3\",\n    \"order\": 160,\n    \"text\": \"Signature of consumer(s) (only if this form is notified on paper),\",\n    \"fontSize\": \"14\",\n    \"textAlign\": \"left\",\n    \"bold\": false,\n    \"underline\": false,\n    \"marginBottom\": \"5\",\n    \"cflou\": false,\n    \"active\": true\n  },\n  {\n    \"id\": \"c95af2b9-ca60-4d73-acad-38da86e85c5a\",\n    \"order\": 161,\n    \"text\": \"______________________________________________________________\",\n    \"fontSize\": \"14\",\n    \"textAlign\": \"left\",\n    \"bold\": false,\n    \"underline\": false,\n    \"marginBottom\": \"15\",\n    \"cflou\": false,\n    \"active\": true\n  },\n  {\n    \"id\": \"fb12a82d-2017-44ba-b6f0-acbda76140d3\",\n    \"order\": 162,\n    \"text\": \"Date\",\n    \"fontSize\": \"14\",\n    \"textAlign\": \"left\",\n    \"bold\": false,\n    \"underline\": false,\n    \"marginBottom\": \"5\",\n    \"cflou\": false,\n    \"active\": true\n  },\n  {\n    \"id\": \"bff05983-1a37-46c4-8067-fd6ca77cff52\",\n    \"order\": 163,\n    \"text\": \"______________________________________________________________\",\n    \"fontSize\": \"14\",\n    \"textAlign\": \"left\",\n    \"bold\": false,\n    \"underline\": false,\n    \"marginBottom\": \"15\",\n    \"cflou\": false,\n    \"active\": true\n  },\n  {\n    \"id\": \"871aa661-596c-4fa2-83dc-e5db2baa7ea2\",\n    \"order\": 164,\n    \"text\": \"[*] Delete as appropriate.\",\n    \"fontSize\": \"12\",\n    \"textAlign\": \"left\",\n    \"bold\": false,\n    \"underline\": false,\n    \"marginBottom\": \"10\",\n    \"cflou\": false,\n    \"active\": true\n  }\n]\n","form":"[{\"id\":\"a7869274-951c-49be-a7fb-7759bf014e8d\",\"stepId\":\"a7869274-951c-49be-a7fb-7759bf014e8d\",\"productId\":1964,\"name\":\"Your online shop\",\"order\":1,\"isDefault\":true,\"displayCondition\":[],\"createdAt\":\"2026-11-07T10:00:00.0000000Z\",\"updatedAt\":\"2026-11-07T10:00:00.0000000Z\",\"updatedBy\":\"Captain.legal\",\"visible\":true,\"valid\":true,\"fields\":[{\"id\":\"ffc8bd7b-a68a-4109-9e5f-db0807cb5dd0\",\"stepId\":\"a7869274-951c-49be-a7fb-7759bf014e8d\",\"type\":\"label\",\"label\":\"These terms and conditions are for an online shop run by a business established in England and Wales that sells goods (and, if you choose, digital content) to consumers in the United Kingdom. They include the information and model cancellation form required by the Consumer Contracts Regulations 2013 and the consumer's rights under the Consumer Rights Act 2015. Not suitable for subscriptions, services, sales to businesses, a marketplace or sales outside the UK.\",\"placeholder\":\"\",\"helpText\":\"\",\"options\":[],\"mappings\":[],\"value\":\"\",\"order\":1,\"createdAt\":\"2026-11-07T10:00:00.0000000Z\",\"updatedAt\":\"2026-11-07T10:00:00.0000000Z\",\"index\":1,\"content\":\"{\\\"label\\\":\\\"These terms and conditions are for an online shop run by a business established in England and Wales that sells goods (and, if you choose, digital content) to consumers in the United Kingdom. They include the information and model cancellation form required by the Consumer Contracts Regulations 2013 and the consumer's rights under the Consumer Rights Act 2015. Not suitable for subscriptions, services, sales to businesses, a marketplace or sales outside the UK.\\\",\\\"placeholder\\\":\\\"\\\",\\\"helpText\\\":\\\"\\\",\\\"mappings\\\":[]}\",\"visible\":true,\"valid\":true},{\"id\":\"a2163234-733a-453f-9803-7af3fa4cdcf4\",\"stepId\":\"a7869274-951c-49be-a7fb-7759bf014e8d\",\"type\":\"text\",\"label\":\"Name of your online shop\",\"placeholder\":\"e.g. Bloom and Twig\",\"helpText\":\"The name customers see on your website. It can be the same as the legal name of the business. Not suitable for a business established in Scotland or Northern Ireland or for contracts that renew automatically. The terms include the information about alternative dispute resolution required since 6 April 2026. Your privacy notice and cookie notice are separate documents. Adapt every answer to the way your shop actually works.\",\"options\":[],\"mappings\":[\"b853065f-6d84-422d-828c-76c462232752\",\"4b511394-401e-400f-a708-30fb965f3b0b\",\"609dbfb9-e500-46c4-9d1c-513c8e9a2857\",\"6fb74ce1-8c15-4b4d-92bc-7ca6e50b974b\",\"9f974f37-4cd1-4d28-822e-ad8f3094bad9\",\"b8bd5470-56a1-49da-9d63-93ecbaa4a439\",\"e0b62f00-ff81-4247-ab5b-dc20a2ae5e16\",\"c59ffcf2-9592-432c-bc90-80e4c884fb17\",\"428888fb-3d14-4a10-8202-2aee6d86ab9f\",\"e7b89112-8fa0-44ac-bc96-287e378b28f3\",\"ffa729b6-1b41-4e39-bd97-afebea2b9ce4\",\"597893e6-2c1e-4412-86fd-b417cd85b7a4\",\"625533c6-6eb5-4e39-b494-42913301160d\",\"5dc4d008-03a5-46ee-8e0b-efd275d46881\",\"54b3340b-e6e6-4e68-a2cd-d13b80522429\"],\"value\":\"\",\"order\":2,\"createdAt\":\"2026-11-07T10:00:00.0000000Z\",\"updatedAt\":\"2026-11-07T10:00:00.0000000Z\",\"index\":2,\"content\":\"{\\\"label\\\":\\\"Name of your online shop\\\",\\\"placeholder\\\":\\\"e.g. Bloom and Twig\\\",\\\"helpText\\\":\\\"The name customers see on your website. It can be the same as the legal name of the business. Not suitable for a business established in Scotland or Northern Ireland or for contracts that renew automatically. The terms include the information about alternative dispute resolution required since 6 April 2026. Your privacy notice and cookie notice are separate documents. Adapt every answer to the way your shop actually works.\\\",\\\"mappings\\\":[\\\"b853065f-6d84-422d-828c-76c462232752\\\",\\\"4b511394-401e-400f-a708-30fb965f3b0b\\\",\\\"609dbfb9-e500-46c4-9d1c-513c8e9a2857\\\",\\\"6fb74ce1-8c15-4b4d-92bc-7ca6e50b974b\\\",\\\"9f974f37-4cd1-4d28-822e-ad8f3094bad9\\\",\\\"b8bd5470-56a1-49da-9d63-93ecbaa4a439\\\",\\\"e0b62f00-ff81-4247-ab5b-dc20a2ae5e16\\\",\\\"c59ffcf2-9592-432c-bc90-80e4c884fb17\\\",\\\"428888fb-3d14-4a10-8202-2aee6d86ab9f\\\",\\\"e7b89112-8fa0-44ac-bc96-287e378b28f3\\\",\\\"ffa729b6-1b41-4e39-bd97-afebea2b9ce4\\\",\\\"597893e6-2c1e-4412-86fd-b417cd85b7a4\\\",\\\"625533c6-6eb5-4e39-b494-42913301160d\\\",\\\"5dc4d008-03a5-46ee-8e0b-efd275d46881\\\",\\\"54b3340b-e6e6-4e68-a2cd-d13b80522429\\\"]}\",\"visible\":true,\"valid\":true},{\"id\":\"7b92c9dd-9fbb-4887-bfde-398574c36c63\",\"stepId\":\"a7869274-951c-49be-a7fb-7759bf014e8d\",\"type\":\"text\",\"label\":\"Website address of the shop\",\"placeholder\":\"e.g. www.bloomandtwig.co.uk\",\"helpText\":\"\",\"options\":[],\"mappings\":[\"e2fb8a7a-aa1f-4f14-8a1a-ff8e005a1ba5\",\"d3eae36b-0371-4377-bf28-5e0aa9f012c1\",\"3507a8b6-44e3-4648-81e7-b7f64bd4ef95\",\"1346b9c3-b8ba-40e0-8644-d76ab0303e89\",\"dc32eb91-5461-4d84-bc91-3c899864d2f5\",\"b7a690a9-b2b6-4297-9eeb-c7e60a080e0f\"],\"value\":\"\",\"order\":3,\"createdAt\":\"2026-11-07T10:00:00.0000000Z\",\"updatedAt\":\"2026-11-07T10:00:00.0000000Z\",\"index\":3,\"content\":\"{\\\"label\\\": \\\"Website address of the shop\\\", \\\"placeholder\\\": \\\"e.g. www.bloomandtwig.co.uk\\\", \\\"helpText\\\": \\\"\\\", \\\"mappings\\\": [\\\"e2fb8a7a-aa1f-4f14-8a1a-ff8e005a1ba5\\\", \\\"d3eae36b-0371-4377-bf28-5e0aa9f012c1\\\", \\\"3507a8b6-44e3-4648-81e7-b7f64bd4ef95\\\", \\\"1346b9c3-b8ba-40e0-8644-d76ab0303e89\\\", \\\"dc32eb91-5461-4d84-bc91-3c899864d2f5\\\", \\\"b7a690a9-b2b6-4297-9eeb-c7e60a080e0f\\\"]}\",\"visible\":true,\"valid\":true},{\"id\":\"294201ba-9f3a-40b6-8008-e90a143ef1c0\",\"stepId\":\"a7869274-951c-49be-a7fb-7759bf014e8d\",\"type\":\"radio\",\"label\":\"What does your shop sell?\",\"placeholder\":\"\",\"helpText\":\"Digital content supplied without a tangible medium has its own rules: the 14-day cancellation period runs from the day of the contract and ends once the download starts with the customer's express consent and acknowledgement (regulations 30(2) and 37 of the 2013 Regulations), and the remedies for faulty digital content are different (Consumer Rights Act 2015, sections 34 to 46). A CD, DVD or USB stick is goods, not this kind of digital content.\",\"options\":[{\"value\":\"goods\",\"text\":\"Physical goods only\",\"isDefault\":true},{\"value\":\"goodsdc\",\"text\":\"Physical goods and digital content (for example downloadable files, e-books or music)\",\"isDefault\":false}],\"mappings\":[],\"value\":\"goods\",\"order\":4,\"createdAt\":\"2026-11-07T10:00:00.0000000Z\",\"updatedAt\":\"2026-11-07T10:00:00.0000000Z\",\"index\":4,\"content\":\"{\\\"label\\\": \\\"What does your shop sell?\\\", \\\"placeholder\\\": \\\"\\\", \\\"helpText\\\": \\\"Digital content supplied without a tangible medium has its own rules: the 14-day cancellation period runs from the day of the contract and ends once the download starts with the customer's express consent and acknowledgement (regulations 30(2) and 37 of the 2013 Regulations), and the remedies for faulty digital content are different (Consumer Rights Act 2015, sections 34 to 46). A CD, DVD or USB stick is goods, not this kind of digital content.\\\", \\\"mappings\\\": []}\",\"visible\":true,\"valid\":true,\"oneline\":true,\"computations\":[{\"fn\":\"sectnum\",\"target\":\"a94b1469-6f54-402b-9a02-79400cdc90f3\",\"args\":[\"S01\"]},{\"fn\":\"sectnum\",\"target\":\"e096ef6d-cf23-41a3-8944-8a2ae125ff73\",\"args\":[\"S02\"]},{\"fn\":\"sectnum\",\"target\":\"52d020dd-b42f-47ee-8e5d-1b91fefe64d1\",\"args\":[\"S03\"]},{\"fn\":\"sectnum\",\"target\":\"245e9cc3-6f12-4119-a9c8-7c9379ab0574\",\"args\":[\"S04\"]},{\"fn\":\"sectnum\",\"target\":\"55193a86-066a-4bfb-b6a7-faaa8628ad77\",\"args\":[\"S05\"]},{\"fn\":\"sectnum\",\"target\":\"4be14d53-38e0-4152-aeb5-10e65f4c4701\",\"args\":[\"S06\"]},{\"fn\":\"sectnum\",\"target\":\"d9c04798-d762-4af2-9ccd-a8f8018a5553\",\"args\":[\"S07\"]},{\"fn\":\"sectnum\",\"target\":\"d05c6c92-0142-4220-baff-1222f7c01ded\",\"args\":[\"S08\"]},{\"fn\":\"sectnum\",\"target\":\"0f37bafa-b88c-49c2-97c8-ccd6f1560e9e\",\"args\":[\"S09\"]},{\"fn\":\"sectnum\",\"target\":\"1216048f-8ca7-48a6-88f2-d636a3fd0784\",\"args\":[\"S10\"]},{\"fn\":\"sectnum\",\"target\":\"9f0b900d-3e6f-42a2-a5a8-a23dcdd6dd3a\",\"args\":[\"S11\"]},{\"fn\":\"sectnum\",\"target\":\"b59ebd8c-610e-4059-b821-bade06a2ef77\",\"args\":[\"S12\"]},{\"fn\":\"sectnum\",\"target\":\"d17b9687-c4f9-49ad-a775-3d404a579e20\",\"args\":[\"S13\"]},{\"fn\":\"sectnum\",\"target\":\"f6d1154e-5d5c-43a8-a7a4-cb1b76545105\",\"args\":[\"S14\"]},{\"fn\":\"sectnum\",\"target\":\"ec803ada-78ee-46f6-9eaf-b90a7c03d724\",\"args\":[\"S15\"]},{\"fn\":\"sectnum\",\"target\":\"207d94ac-a958-4520-b0c1-be47020e912d\",\"args\":[\"S16\"]}]}]},{\"id\":\"f868132d-aa2a-448f-9043-63120ad99267\",\"stepId\":\"f868132d-aa2a-448f-9043-63120ad99267\",\"productId\":1964,\"name\":\"Who runs the shop\",\"order\":2,\"isDefault\":true,\"displayCondition\":[],\"createdAt\":\"2026-11-07T10:00:00.0000000Z\",\"updatedAt\":\"2026-11-07T10:00:00.0000000Z\",\"updatedBy\":\"Captain.legal\",\"visible\":true,\"valid\":true,\"fields\":[{\"id\":\"9ac68a9e-d37f-46f1-9a7a-466e2a4d5191\",\"stepId\":\"f868132d-aa2a-448f-9043-63120ad99267\",\"type\":\"radio\",\"label\":\"Who runs the online shop?\",\"placeholder\":\"\",\"helpText\":\"The terms must identify the seller precisely. A company or an LLP must show on its website its registered name, the part of the United Kingdom in which it is registered, its registered number and its registered office address (Companies Act 2006, section 82, and regulations 24 and 25 of the Company, Limited Liability Partnership and Business (Names and Trading Disclosures) Regulations 2015, applied to LLPs by regulation 14 of the Limited Liability Partnerships (Application of Companies Act 2006) Regulations 2009). A sole trader or partnership trading under a business name must also be able to give the name of the owner or of each partner and an address for service (Companies Act 2006, sections 1200 to 1204).\",\"options\":[{\"value\":\"co\",\"text\":\"A limited company\",\"isDefault\":true},{\"value\":\"llp\",\"text\":\"A limited liability partnership (LLP)\",\"isDefault\":false},{\"value\":\"sole\",\"text\":\"A sole trader (one person in business on their own account)\",\"isDefault\":false},{\"value\":\"pt\",\"text\":\"A partnership of two or more people\",\"isDefault\":false}],\"mappings\":[],\"value\":\"co\",\"order\":1,\"createdAt\":\"2026-11-07T10:00:00.0000000Z\",\"updatedAt\":\"2026-11-07T10:00:00.0000000Z\",\"index\":1,\"content\":\"{\\\"label\\\": \\\"Who runs the online shop?\\\", \\\"placeholder\\\": \\\"\\\", \\\"helpText\\\": \\\"The terms must identify the seller precisely. A company or an LLP must show on its website its registered name, the part of the United Kingdom in which it is registered, its registered number and its registered office address (Companies Act 2006, section 82, and regulations 24 and 25 of the Company, Limited Liability Partnership and Business (Names and Trading Disclosures) Regulations 2015, applied to LLPs by regulation 14 of the Limited Liability Partnerships (Application of Companies Act 2006) Regulations 2009). A sole trader or partnership trading under a business name must also be able to give the name of the owner or of each partner and an address for service (Companies Act 2006, sections 1200 to 1204).\\\", \\\"mappings\\\": []}\",\"visible\":true,\"valid\":true,\"oneline\":true}]},{\"id\":\"7714216a-7666-4ec9-a2c4-4b529fe6e031\",\"stepId\":\"7714216a-7666-4ec9-a2c4-4b529fe6e031\",\"productId\":1964,\"name\":\"The company\",\"order\":3,\"isDefault\":true,\"displayCondition\":[{\"field\":\"9ac68a9e-d37f-46f1-9a7a-466e2a4d5191\",\"value\":\"llp\",\"type\":\"remove\",\"operator\":\"=\"},{\"field\":\"9ac68a9e-d37f-46f1-9a7a-466e2a4d5191\",\"value\":\"sole\",\"type\":\"remove\",\"operator\":\"=\"},{\"field\":\"9ac68a9e-d37f-46f1-9a7a-466e2a4d5191\",\"value\":\"pt\",\"type\":\"remove\",\"operator\":\"=\"}],\"createdAt\":\"2026-11-07T10:00:00.0000000Z\",\"updatedAt\":\"2026-11-07T10:00:00.0000000Z\",\"updatedBy\":\"Captain.legal\",\"visible\":true,\"valid\":true,\"fields\":[{\"id\":\"60692a9e-bf68-4051-b30b-d976b4f6f283\",\"stepId\":\"7714216a-7666-4ec9-a2c4-4b529fe6e031\",\"type\":\"text\",\"label\":\"Registered name of the company\",\"placeholder\":\"e.g. Bloom and Twig Ltd\",\"helpText\":\"Exactly as it appears on the register at Companies House, including Ltd or Limited.\",\"options\":[],\"mappings\":[\"ee09eb1d-6a89-4240-bbdd-197ce906d82c\",\"ab3cd6f0-0daa-43a8-abd8-9e9afd2d1f46\",\"6dcee9c0-fe49-47bf-ad92-2d14162a6ed4\"],\"value\":\"\",\"order\":1,\"createdAt\":\"2026-11-07T10:00:00.0000000Z\",\"updatedAt\":\"2026-11-07T10:00:00.0000000Z\",\"index\":1,\"content\":\"{\\\"label\\\": \\\"Registered name of the company\\\", \\\"placeholder\\\": \\\"e.g. Bloom and Twig Ltd\\\", \\\"helpText\\\": \\\"Exactly as it appears on the register at Companies House, including Ltd or Limited.\\\", \\\"mappings\\\": [\\\"ee09eb1d-6a89-4240-bbdd-197ce906d82c\\\", \\\"ab3cd6f0-0daa-43a8-abd8-9e9afd2d1f46\\\", \\\"6dcee9c0-fe49-47bf-ad92-2d14162a6ed4\\\"]}\",\"visible\":true,\"valid\":true},{\"id\":\"85780b68-e49c-4bd5-a1de-5c549e8fb534\",\"stepId\":\"7714216a-7666-4ec9-a2c4-4b529fe6e031\",\"type\":\"text\",\"label\":\"Company registration number\",\"placeholder\":\"e.g. 12345678\",\"helpText\":\"The 8-character number given by Companies House.\",\"options\":[],\"mappings\":[\"bc428528-44c4-49d6-a661-3bc0337d9030\"],\"value\":\"\",\"order\":2,\"createdAt\":\"2026-11-07T10:00:00.0000000Z\",\"updatedAt\":\"2026-11-07T10:00:00.0000000Z\",\"index\":2,\"content\":\"{\\\"label\\\": \\\"Company registration number\\\", \\\"placeholder\\\": \\\"e.g. 12345678\\\", \\\"helpText\\\": \\\"The 8-character number given by Companies House.\\\", \\\"mappings\\\": [\\\"bc428528-44c4-49d6-a661-3bc0337d9030\\\"]}\",\"visible\":true,\"valid\":true},{\"id\":\"b95b6677-5fc7-4583-bb36-7e5f6d83c699\",\"stepId\":\"7714216a-7666-4ec9-a2c4-4b529fe6e031\",\"type\":\"text\",\"label\":\"Registered office address of the company\",\"placeholder\":\"e.g. 14 Mill Lane, Bristol BS1 4DJ\",\"helpText\":\"The terms state that the company is registered in England and Wales. If your company is registered in Wales only (a Welsh company), change these words in the final document.\",\"options\":[],\"mappings\":[\"c35bb768-cf26-4513-8332-ddb7916265cc\"],\"value\":\"\",\"order\":3,\"createdAt\":\"2026-11-07T10:00:00.0000000Z\",\"updatedAt\":\"2026-11-07T10:00:00.0000000Z\",\"index\":3,\"content\":\"{\\\"label\\\": \\\"Registered office address of the company\\\", \\\"placeholder\\\": \\\"e.g. 14 Mill Lane, Bristol BS1 4DJ\\\", \\\"helpText\\\": \\\"The terms state that the company is registered in England and Wales. If your company is registered in Wales only (a Welsh company), change these words in the final document.\\\", \\\"mappings\\\": [\\\"c35bb768-cf26-4513-8332-ddb7916265cc\\\"]}\",\"visible\":true,\"valid\":true}]},{\"id\":\"4a8093ec-39ec-4d7c-b7a0-b5c1c5465356\",\"stepId\":\"4a8093ec-39ec-4d7c-b7a0-b5c1c5465356\",\"productId\":1964,\"name\":\"The LLP\",\"order\":4,\"isDefault\":true,\"displayCondition\":[{\"field\":\"9ac68a9e-d37f-46f1-9a7a-466e2a4d5191\",\"value\":\"co\",\"type\":\"remove\",\"operator\":\"=\"},{\"field\":\"9ac68a9e-d37f-46f1-9a7a-466e2a4d5191\",\"value\":\"sole\",\"type\":\"remove\",\"operator\":\"=\"},{\"field\":\"9ac68a9e-d37f-46f1-9a7a-466e2a4d5191\",\"value\":\"pt\",\"type\":\"remove\",\"operator\":\"=\"}],\"createdAt\":\"2026-11-07T10:00:00.0000000Z\",\"updatedAt\":\"2026-11-07T10:00:00.0000000Z\",\"updatedBy\":\"Captain.legal\",\"visible\":true,\"valid\":true,\"fields\":[{\"id\":\"2cbdce8b-aea2-4f5d-bb7f-bfde5aefa72b\",\"stepId\":\"4a8093ec-39ec-4d7c-b7a0-b5c1c5465356\",\"type\":\"text\",\"label\":\"Registered name of the LLP\",\"placeholder\":\"e.g. Hartley and Shaw LLP\",\"helpText\":\"Exactly as it appears on the register at Companies House, ending in LLP.\",\"options\":[],\"mappings\":[\"1565ea9c-f081-4cca-b4ab-be52238b78d5\",\"ebae88ed-0502-45fd-a8fb-355757efa09e\",\"4e3f2702-12d5-4160-8152-bf7f51a09a08\"],\"value\":\"\",\"order\":1,\"createdAt\":\"2026-11-07T10:00:00.0000000Z\",\"updatedAt\":\"2026-11-07T10:00:00.0000000Z\",\"index\":1,\"content\":\"{\\\"label\\\": \\\"Registered name of the LLP\\\", \\\"placeholder\\\": \\\"e.g. Hartley and Shaw LLP\\\", \\\"helpText\\\": \\\"Exactly as it appears on the register at Companies House, ending in LLP.\\\", \\\"mappings\\\": [\\\"1565ea9c-f081-4cca-b4ab-be52238b78d5\\\", \\\"ebae88ed-0502-45fd-a8fb-355757efa09e\\\", \\\"4e3f2702-12d5-4160-8152-bf7f51a09a08\\\"]}\",\"visible\":true,\"valid\":true},{\"id\":\"62857cb2-f236-482f-9870-248c1f6f7dbe\",\"stepId\":\"4a8093ec-39ec-4d7c-b7a0-b5c1c5465356\",\"type\":\"text\",\"label\":\"LLP registration number\",\"placeholder\":\"e.g. OC123456\",\"helpText\":\"\",\"options\":[],\"mappings\":[\"0fa2c0bb-938b-4c81-af29-bc34c075b6e1\"],\"value\":\"\",\"order\":2,\"createdAt\":\"2026-11-07T10:00:00.0000000Z\",\"updatedAt\":\"2026-11-07T10:00:00.0000000Z\",\"index\":2,\"content\":\"{\\\"label\\\": \\\"LLP registration number\\\", \\\"placeholder\\\": \\\"e.g. OC123456\\\", \\\"helpText\\\": \\\"\\\", \\\"mappings\\\": [\\\"0fa2c0bb-938b-4c81-af29-bc34c075b6e1\\\"]}\",\"visible\":true,\"valid\":true},{\"id\":\"7a33fb93-c478-469d-b516-14dcaa1466d8\",\"stepId\":\"4a8093ec-39ec-4d7c-b7a0-b5c1c5465356\",\"type\":\"text\",\"label\":\"Registered office address of the LLP\",\"placeholder\":\"e.g. 3 Market Street, Leeds LS1 6DT\",\"helpText\":\"\",\"options\":[],\"mappings\":[\"bb06eb58-8efe-4fec-a926-cd1a7ac6d8eb\"],\"value\":\"\",\"order\":3,\"createdAt\":\"2026-11-07T10:00:00.0000000Z\",\"updatedAt\":\"2026-11-07T10:00:00.0000000Z\",\"index\":3,\"content\":\"{\\\"label\\\": \\\"Registered office address of the LLP\\\", \\\"placeholder\\\": \\\"e.g. 3 Market Street, Leeds LS1 6DT\\\", \\\"helpText\\\": \\\"\\\", \\\"mappings\\\": [\\\"bb06eb58-8efe-4fec-a926-cd1a7ac6d8eb\\\"]}\",\"visible\":true,\"valid\":true}]},{\"id\":\"1d6ddc8a-8db9-4ebd-8b7d-4826309a7959\",\"stepId\":\"1d6ddc8a-8db9-4ebd-8b7d-4826309a7959\",\"productId\":1964,\"name\":\"The sole trader\",\"order\":5,\"isDefault\":true,\"displayCondition\":[{\"field\":\"9ac68a9e-d37f-46f1-9a7a-466e2a4d5191\",\"value\":\"co\",\"type\":\"remove\",\"operator\":\"=\"},{\"field\":\"9ac68a9e-d37f-46f1-9a7a-466e2a4d5191\",\"value\":\"llp\",\"type\":\"remove\",\"operator\":\"=\"},{\"field\":\"9ac68a9e-d37f-46f1-9a7a-466e2a4d5191\",\"value\":\"pt\",\"type\":\"remove\",\"operator\":\"=\"}],\"createdAt\":\"2026-11-07T10:00:00.0000000Z\",\"updatedAt\":\"2026-11-07T10:00:00.0000000Z\",\"updatedBy\":\"Captain.legal\",\"visible\":true,\"valid\":true,\"fields\":[{\"id\":\"a7440481-b612-4e70-8393-47db245bc738\",\"stepId\":\"1d6ddc8a-8db9-4ebd-8b7d-4826309a7959\",\"type\":\"text\",\"label\":\"Full name of the sole trader\",\"placeholder\":\"e.g. Emma Clarke\",\"helpText\":\"Your own first name and surname. The shop name is used as your trading name; if your shop simply uses your own name, change the words trading as in the final document.\",\"options\":[],\"mappings\":[\"52e996dd-8271-40b1-98af-5b64f88f25e1\",\"a8c9f71b-b079-422b-a93e-f33a94a4883a\",\"03b25137-8315-4478-8bf7-aa92718326c6\"],\"value\":\"\",\"order\":1,\"createdAt\":\"2026-11-07T10:00:00.0000000Z\",\"updatedAt\":\"2026-11-07T10:00:00.0000000Z\",\"index\":1,\"content\":\"{\\\"label\\\": \\\"Full name of the sole trader\\\", \\\"placeholder\\\": \\\"e.g. Emma Clarke\\\", \\\"helpText\\\": \\\"Your own first name and surname. The shop name is used as your trading name; if your shop simply uses your own name, change the words trading as in the final document.\\\", \\\"mappings\\\": [\\\"52e996dd-8271-40b1-98af-5b64f88f25e1\\\", \\\"a8c9f71b-b079-422b-a93e-f33a94a4883a\\\", \\\"03b25137-8315-4478-8bf7-aa92718326c6\\\"]}\",\"visible\":true,\"valid\":true}]},{\"id\":\"ebe54888-a951-4dd5-b199-1f42227f1b63\",\"stepId\":\"ebe54888-a951-4dd5-b199-1f42227f1b63\",\"productId\":1964,\"name\":\"The partnership\",\"order\":6,\"isDefault\":true,\"displayCondition\":[{\"field\":\"9ac68a9e-d37f-46f1-9a7a-466e2a4d5191\",\"value\":\"co\",\"type\":\"remove\",\"operator\":\"=\"},{\"field\":\"9ac68a9e-d37f-46f1-9a7a-466e2a4d5191\",\"value\":\"llp\",\"type\":\"remove\",\"operator\":\"=\"},{\"field\":\"9ac68a9e-d37f-46f1-9a7a-466e2a4d5191\",\"value\":\"sole\",\"type\":\"remove\",\"operator\":\"=\"}],\"createdAt\":\"2026-11-07T10:00:00.0000000Z\",\"updatedAt\":\"2026-11-07T10:00:00.0000000Z\",\"updatedBy\":\"Captain.legal\",\"visible\":true,\"valid\":true,\"fields\":[{\"id\":\"ce01d2a2-3993-47a4-b237-eacd10a4ca59\",\"stepId\":\"ebe54888-a951-4dd5-b199-1f42227f1b63\",\"type\":\"text\",\"label\":\"Full names of all the partners\",\"placeholder\":\"e.g. Sarah Jones and Michael Patel\",\"helpText\":\"Give the first name and surname of every partner. If the partnership has a very large number of partners, ask a solicitor how to present them.\",\"options\":[],\"mappings\":[\"492df191-c13a-45c7-93a0-0b6cd21e8d07\",\"4f86224e-d3e9-4127-8340-ee19cf27b4ef\",\"42d4e16a-5044-4426-a41f-35294ada74c1\"],\"value\":\"\",\"order\":1,\"createdAt\":\"2026-11-07T10:00:00.0000000Z\",\"updatedAt\":\"2026-11-07T10:00:00.0000000Z\",\"index\":1,\"content\":\"{\\\"label\\\": \\\"Full names of all the partners\\\", \\\"placeholder\\\": \\\"e.g. Sarah Jones and Michael Patel\\\", \\\"helpText\\\": \\\"Give the first name and surname of every partner. If the partnership has a very large number of partners, ask a solicitor how to present them.\\\", \\\"mappings\\\": [\\\"492df191-c13a-45c7-93a0-0b6cd21e8d07\\\", \\\"4f86224e-d3e9-4127-8340-ee19cf27b4ef\\\", \\\"42d4e16a-5044-4426-a41f-35294ada74c1\\\"]}\",\"visible\":true,\"valid\":true}]},{\"id\":\"3cdc7981-0d34-43c3-abd0-114f5750fe8c\",\"stepId\":\"3cdc7981-0d34-43c3-abd0-114f5750fe8c\",\"productId\":1964,\"name\":\"Contact details\",\"order\":7,\"isDefault\":true,\"displayCondition\":[],\"createdAt\":\"2026-11-07T10:00:00.0000000Z\",\"updatedAt\":\"2026-11-07T10:00:00.0000000Z\",\"updatedBy\":\"Captain.legal\",\"visible\":true,\"valid\":true,\"fields\":[{\"id\":\"d7e127bc-780b-4b95-9e34-bfe9712a02bb\",\"stepId\":\"3cdc7981-0d34-43c3-abd0-114f5750fe8c\",\"type\":\"text\",\"label\":\"Postal address for customers\",\"placeholder\":\"e.g. Unit 4, Riverside Park, Bristol BS2 0QT\",\"helpText\":\"The geographical address at which your business is established and where customers can write to you and send complaints (Schedule 2, paragraphs (c) and (e), of the 2013 Regulations). A PO Box is not enough. For a sole trader or a partnership, this address is also stated as the address at which documents can be served.\",\"options\":[],\"mappings\":[\"b12aebd9-6198-42f7-9fe7-cacbdb892244\",\"3d73654a-a343-4df6-896e-d40c28bf4d69\",\"b83282de-512d-4b66-942a-c91c6ca1d1eb\",\"e965eb9e-f070-43cd-a09f-24bbcfe4db6e\",\"983bd1bf-fd43-452a-b3f5-971f79548a79\",\"2124b70b-1bb2-4500-9f44-6f7f952505c5\",\"afb4d2fb-d11b-4468-b957-260e89b5e2ff\",\"3bf25384-446f-4635-bf1c-78d5373fc7fb\",\"f98b668a-57d5-4aa1-be2e-2c98af82bc01\",\"67d24573-5b48-47ab-97f0-1d2ea4ae3061\",\"7af3e90e-9c95-460b-be36-6507e4d06d45\"],\"value\":\"\",\"order\":1,\"createdAt\":\"2026-11-07T10:00:00.0000000Z\",\"updatedAt\":\"2026-11-07T10:00:00.0000000Z\",\"index\":1,\"content\":\"{\\\"label\\\": \\\"Postal address for customers\\\", \\\"placeholder\\\": \\\"e.g. Unit 4, Riverside Park, Bristol BS2 0QT\\\", \\\"helpText\\\": \\\"The geographical address at which your business is established and where customers can write to you and send complaints (Schedule 2, paragraphs (c) and (e), of the 2013 Regulations). A PO Box is not enough. For a sole trader or a partnership, this address is also stated as the address at which documents can be served.\\\", \\\"mappings\\\": [\\\"b12aebd9-6198-42f7-9fe7-cacbdb892244\\\", \\\"3d73654a-a343-4df6-896e-d40c28bf4d69\\\", \\\"b83282de-512d-4b66-942a-c91c6ca1d1eb\\\", \\\"e965eb9e-f070-43cd-a09f-24bbcfe4db6e\\\", \\\"983bd1bf-fd43-452a-b3f5-971f79548a79\\\", \\\"2124b70b-1bb2-4500-9f44-6f7f952505c5\\\", \\\"afb4d2fb-d11b-4468-b957-260e89b5e2ff\\\", \\\"3bf25384-446f-4635-bf1c-78d5373fc7fb\\\", \\\"f98b668a-57d5-4aa1-be2e-2c98af82bc01\\\", \\\"67d24573-5b48-47ab-97f0-1d2ea4ae3061\\\", \\\"7af3e90e-9c95-460b-be36-6507e4d06d45\\\"]}\",\"visible\":true,\"valid\":true},{\"id\":\"41dfcfbc-414c-4cfe-a4c1-b13d3a7b0df4\",\"stepId\":\"3cdc7981-0d34-43c3-abd0-114f5750fe8c\",\"type\":\"text\",\"label\":\"Customer service email address\",\"placeholder\":\"e.g. hello@bloomandtwig.co.uk\",\"helpText\":\"\",\"options\":[],\"mappings\":[\"65fab385-68bc-4583-ba2a-2bb716d58a60\",\"a38cf3b5-6a2e-42bb-abd9-62d7d2e005f7\",\"b9982311-30ae-4d82-bc15-82412249fd41\",\"01bcc988-87bd-4130-881b-7d07bd133ebb\",\"9cd2ba1e-c9b9-4304-867f-21d430fd1bd6\",\"8895b0ed-de20-4254-bc66-e6999ab34826\",\"6163cd45-59a2-4b53-8f69-bc9a4787362e\",\"88dcea31-a182-444b-bb05-698ce5ef35d1\",\"0ee642f8-5e43-42ff-b774-ef8eb83edd76\"],\"value\":\"\",\"order\":2,\"createdAt\":\"2026-11-07T10:00:00.0000000Z\",\"updatedAt\":\"2026-11-07T10:00:00.0000000Z\",\"index\":2,\"content\":\"{\\\"label\\\": \\\"Customer service email address\\\", \\\"placeholder\\\": \\\"e.g. hello@bloomandtwig.co.uk\\\", \\\"helpText\\\": \\\"\\\", \\\"mappings\\\": [\\\"65fab385-68bc-4583-ba2a-2bb716d58a60\\\", \\\"a38cf3b5-6a2e-42bb-abd9-62d7d2e005f7\\\", \\\"b9982311-30ae-4d82-bc15-82412249fd41\\\", \\\"01bcc988-87bd-4130-881b-7d07bd133ebb\\\", \\\"9cd2ba1e-c9b9-4304-867f-21d430fd1bd6\\\", \\\"8895b0ed-de20-4254-bc66-e6999ab34826\\\", \\\"6163cd45-59a2-4b53-8f69-bc9a4787362e\\\", \\\"88dcea31-a182-444b-bb05-698ce5ef35d1\\\", \\\"0ee642f8-5e43-42ff-b774-ef8eb83edd76\\\"]}\",\"visible\":true,\"valid\":true},{\"id\":\"04b33126-5447-4c05-a03b-f954a9539d24\",\"stepId\":\"3cdc7981-0d34-43c3-abd0-114f5750fe8c\",\"type\":\"text\",\"label\":\"Customer service telephone number\",\"placeholder\":\"e.g. 0117 496 0123\",\"helpText\":\"The 2013 Regulations require your telephone number where you have one. A customer calling you about an order must not pay more than the basic rate (regulation 41): use a geographic number (01, 02) or a 03 number, never an 084, 087 or 09 number.\",\"options\":[],\"mappings\":[\"fb670006-cc15-4a57-b1fd-962d3670cd4c\",\"138d65ff-0c2e-48fd-b6f3-c93101c78f88\",\"614a4cb3-4cf9-478f-be9a-4f0874b01b90\",\"e00b9bfa-e0c4-41bc-a9f4-193db80431c6\",\"071144e1-f2a3-4453-91d4-78a0ea2c2f14\"],\"value\":\"\",\"order\":3,\"createdAt\":\"2026-11-07T10:00:00.0000000Z\",\"updatedAt\":\"2026-11-07T10:00:00.0000000Z\",\"index\":3,\"content\":\"{\\\"label\\\": \\\"Customer service telephone number\\\", \\\"placeholder\\\": \\\"e.g. 0117 496 0123\\\", \\\"helpText\\\": \\\"The 2013 Regulations require your telephone number where you have one. A customer calling you about an order must not pay more than the basic rate (regulation 41): use a geographic number (01, 02) or a 03 number, never an 084, 087 or 09 number.\\\", \\\"mappings\\\": [\\\"fb670006-cc15-4a57-b1fd-962d3670cd4c\\\", \\\"138d65ff-0c2e-48fd-b6f3-c93101c78f88\\\", \\\"614a4cb3-4cf9-478f-be9a-4f0874b01b90\\\", \\\"e00b9bfa-e0c4-41bc-a9f4-193db80431c6\\\", \\\"071144e1-f2a3-4453-91d4-78a0ea2c2f14\\\"]}\",\"visible\":true,\"valid\":true}]},{\"id\":\"485a8172-3c28-43e8-989e-53a0991028a6\",\"stepId\":\"485a8172-3c28-43e8-989e-53a0991028a6\",\"productId\":1964,\"name\":\"VAT and privacy notice\",\"order\":8,\"isDefault\":true,\"displayCondition\":[],\"createdAt\":\"2026-11-07T10:00:00.0000000Z\",\"updatedAt\":\"2026-11-07T10:00:00.0000000Z\",\"updatedBy\":\"Captain.legal\",\"visible\":true,\"valid\":true,\"fields\":[{\"id\":\"6347101a-3b35-4e3d-97a8-fa4fc8cdd5b9\",\"stepId\":\"485a8172-3c28-43e8-989e-53a0991028a6\",\"type\":\"text\",\"label\":\"Web address of your privacy notice\",\"placeholder\":\"e.g. www.bloomandtwig.co.uk/privacy\",\"helpText\":\"The terms refer to your privacy notice for everything about personal data. The privacy notice itself is a separate document required by UK data protection law (UK GDPR and the Data Protection Act 2018).\",\"options\":[],\"mappings\":[\"230d8ac0-d612-4a30-8b7a-0ff100b0bd87\"],\"value\":\"\",\"order\":1,\"createdAt\":\"2026-11-07T10:00:00.0000000Z\",\"updatedAt\":\"2026-11-07T10:00:00.0000000Z\",\"index\":1,\"content\":\"{\\\"label\\\": \\\"Web address of your privacy notice\\\", \\\"placeholder\\\": \\\"e.g. www.bloomandtwig.co.uk/privacy\\\", \\\"helpText\\\": \\\"The terms refer to your privacy notice for everything about personal data. The privacy notice itself is a separate document required by UK data protection law (UK GDPR and the Data Protection Act 2018).\\\", \\\"mappings\\\": [\\\"230d8ac0-d612-4a30-8b7a-0ff100b0bd87\\\"]}\",\"visible\":true,\"valid\":true},{\"id\":\"36dd34c3-9510-4641-bb32-14ee2363224e\",\"stepId\":\"485a8172-3c28-43e8-989e-53a0991028a6\",\"type\":\"radio\",\"label\":\"Is the business registered for VAT?\",\"placeholder\":\"\",\"helpText\":\"If you are registered, your VAT number must appear on your website (Electronic Commerce (EC Directive) Regulations 2002, regulation 6(1)(g)) and the prices you show consumers must include VAT (Schedule 2, paragraph (f), of the 2013 Regulations and section 230(4) of the Digital Markets, Competition and Consumers Act 2024).\",\"options\":[{\"value\":\"yes\",\"text\":\"Yes\",\"isDefault\":true},{\"value\":\"no\",\"text\":\"No\",\"isDefault\":false}],\"mappings\":[],\"value\":\"yes\",\"order\":2,\"createdAt\":\"2026-11-07T10:00:00.0000000Z\",\"updatedAt\":\"2026-11-07T10:00:00.0000000Z\",\"index\":2,\"content\":\"{\\\"label\\\": \\\"Is the business registered for VAT?\\\", \\\"placeholder\\\": \\\"\\\", \\\"helpText\\\": \\\"If you are registered, your VAT number must appear on your website (Electronic Commerce (EC Directive) Regulations 2002, regulation 6(1)(g)) and the prices you show consumers must include VAT (Schedule 2, paragraph (f), of the 2013 Regulations and section 230(4) of the Digital Markets, Competition and Consumers Act 2024).\\\", \\\"mappings\\\": []}\",\"visible\":true,\"valid\":true,\"fieldActions\":[{\"trigger\":{\"field\":\"36dd34c3-9510-4641-bb32-14ee2363224e\",\"value\":\"yes\"},\"action\":\"show\",\"fieldId\":\"b3b556a9-21e6-47e2-a235-38943590ff13\"},{\"trigger\":{\"field\":\"36dd34c3-9510-4641-bb32-14ee2363224e\",\"value\":\"no\"},\"action\":\"hide\",\"fieldId\":\"b3b556a9-21e6-47e2-a235-38943590ff13\"}]},{\"id\":\"b3b556a9-21e6-47e2-a235-38943590ff13\",\"stepId\":\"485a8172-3c28-43e8-989e-53a0991028a6\",\"type\":\"text\",\"label\":\"VAT registration number\",\"placeholder\":\"e.g. GB 123 4567 89\",\"helpText\":\"\",\"options\":[],\"mappings\":[\"68a955f9-5ca3-4fb7-aac0-d5311da53da7\"],\"value\":\"\",\"order\":3,\"createdAt\":\"2026-11-07T10:00:00.0000000Z\",\"updatedAt\":\"2026-11-07T10:00:00.0000000Z\",\"index\":3,\"content\":\"{\\\"label\\\": \\\"VAT registration number\\\", \\\"placeholder\\\": \\\"e.g. GB 123 4567 89\\\", \\\"helpText\\\": \\\"\\\", \\\"mappings\\\": [\\\"68a955f9-5ca3-4fb7-aac0-d5311da53da7\\\"]}\",\"visible\":true,\"valid\":true}]},{\"id\":\"18ff1228-1449-4cc5-bf0f-9bcf1e0762b8\",\"stepId\":\"18ff1228-1449-4cc5-bf0f-9bcf1e0762b8\",\"productId\":1964,\"name\":\"Ordering and the contract\",\"order\":9,\"isDefault\":true,\"displayCondition\":[],\"createdAt\":\"2026-11-07T10:00:00.0000000Z\",\"updatedAt\":\"2026-11-07T10:00:00.0000000Z\",\"updatedBy\":\"Captain.legal\",\"visible\":true,\"valid\":true,\"fields\":[{\"id\":\"ca85de8e-3d18-4844-9487-75bb439f2d80\",\"stepId\":\"18ff1228-1449-4cc5-bf0f-9bcf1e0762b8\",\"type\":\"radio\",\"label\":\"When is the contract with the customer formed?\",\"placeholder\":\"\",\"helpText\":\"With acceptance on dispatch, you can still check stock, the delivery address and the price before the contract is formed; the automatic email only acknowledges receipt of the order, as regulation 11 of the 2002 Regulations requires. Choose the second option only if your shop really treats every order as accepted as soon as it is placed: you then have less room to correct a pricing error. These checkout duties apply outside the terms themselves. Adding a compulsory fee later in the ordering process is drip pricing, an unfair commercial practice under section 230 of the Digital Markets, Competition and Consumers Act 2024, in force since 6 April 2025. Where delivery is the only way to receive the goods, the delivery charge must be shown with the price from the start.\",\"options\":[{\"value\":\"dispatch\",\"text\":\"When we email to confirm dispatch (the order is accepted at that point)\",\"isDefault\":true},{\"value\":\"confirm\",\"text\":\"Straight away, with the automatic order confirmation email\",\"isDefault\":false}],\"mappings\":[],\"value\":\"dispatch\",\"order\":1,\"createdAt\":\"2026-11-07T10:00:00.0000000Z\",\"updatedAt\":\"2026-11-07T10:00:00.0000000Z\",\"index\":1,\"content\":\"{\\\"label\\\":\\\"When is the contract with the customer formed?\\\",\\\"placeholder\\\":\\\"\\\",\\\"helpText\\\":\\\"With acceptance on dispatch, you can still check stock, the delivery address and the price before the contract is formed; the automatic email only acknowledges receipt of the order, as regulation 11 of the 2002 Regulations requires. Choose the second option only if your shop really treats every order as accepted as soon as it is placed: you then have less room to correct a pricing error. These checkout duties apply outside the terms themselves. Adding a compulsory fee later in the ordering process is drip pricing, an unfair commercial practice under section 230 of the Digital Markets, Competition and Consumers Act 2024, in force since 6 April 2025. Where delivery is the only way to receive the goods, the delivery charge must be shown with the price from the start.\\\",\\\"mappings\\\":[]}\",\"visible\":true,\"valid\":true,\"oneline\":true},{\"id\":\"f0a3961c-d47c-4b55-83f5-dde849a4150f\",\"stepId\":\"18ff1228-1449-4cc5-bf0f-9bcf1e0762b8\",\"type\":\"radio\",\"label\":\"Wording of the final order button\",\"placeholder\":\"\",\"helpText\":\"The button that places the order must be labelled only with words that make clear that placing the order means paying (regulation 14(4) of the 2013 Regulations). If it is not, the customer is not bound by the contract (regulation 14(5)). Words such as Continue, Submit or Confirm are not enough. Choose the wording your checkout actually shows.\",\"options\":[{\"value\":\"Place order and pay\",\"text\":\"Place order and pay\",\"isDefault\":true},{\"value\":\"Pay now\",\"text\":\"Pay now\",\"isDefault\":false},{\"value\":\"Order with obligation to pay\",\"text\":\"Order with obligation to pay\",\"isDefault\":false}],\"mappings\":[\"fd935475-a6bb-4089-adf5-878770d1ef28\",\"9438ebd7-cc5e-4703-9e63-782eb23c70e6\"],\"value\":\"Place order and pay\",\"order\":2,\"createdAt\":\"2026-11-07T10:00:00.0000000Z\",\"updatedAt\":\"2026-11-07T10:00:00.0000000Z\",\"index\":2,\"content\":\"{\\\"label\\\": \\\"Wording of the final order button\\\", \\\"placeholder\\\": \\\"\\\", \\\"helpText\\\": \\\"The button that places the order must be labelled only with words that make clear that placing the order means paying (regulation 14(4) of the 2013 Regulations). If it is not, the customer is not bound by the contract (regulation 14(5)). Words such as Continue, Submit or Confirm are not enough. Choose the wording your checkout actually shows.\\\", \\\"mappings\\\": [\\\"fd935475-a6bb-4089-adf5-878770d1ef28\\\", \\\"9438ebd7-cc5e-4703-9e63-782eb23c70e6\\\"]}\",\"visible\":true,\"valid\":true,\"oneline\":true},{\"id\":\"391ac0bc-b209-42ff-938a-329f97e28ae3\",\"stepId\":\"18ff1228-1449-4cc5-bf0f-9bcf1e0762b8\",\"type\":\"radio\",\"label\":\"Can customers see their past orders in an account on your website?\",\"placeholder\":\"\",\"helpText\":\"Before an order is placed, the terms must say whether you keep the concluded contract and whether the customer can access it (regulation 9(1)(b) of the 2002 Regulations).\",\"options\":[{\"value\":\"yes\",\"text\":\"Yes, in their customer account\",\"isDefault\":true},{\"value\":\"no\",\"text\":\"No, there are no customer accounts\",\"isDefault\":false}],\"mappings\":[],\"value\":\"yes\",\"order\":3,\"createdAt\":\"2026-11-07T10:00:00.0000000Z\",\"updatedAt\":\"2026-11-07T10:00:00.0000000Z\",\"index\":3,\"content\":\"{\\\"label\\\": \\\"Can customers see their past orders in an account on your website?\\\", \\\"placeholder\\\": \\\"\\\", \\\"helpText\\\": \\\"Before an order is placed, the terms must say whether you keep the concluded contract and whether the customer can access it (regulation 9(1)(b) of the 2002 Regulations).\\\", \\\"mappings\\\": []}\",\"visible\":true,\"valid\":true,\"oneline\":true},{\"id\":\"ae103a8c-7c12-4897-9409-afe0e4f65026\",\"stepId\":\"18ff1228-1449-4cc5-bf0f-9bcf1e0762b8\",\"type\":\"label\",\"label\":\"Your checkout must also: show delivery restrictions and payment methods at the start (reg. 14(6), 2013 Regulations); show main characteristics and total price, including compulsory charges and delivery, just before the order button (reg. 14(2)); never add a compulsory fee later (drip pricing, s.230 DMCC Act 2024); never pre-tick paid extras (reg. 40); email each customer, by delivery, a contract confirmation with these terms and the cancellation form (reg. 16).\",\"placeholder\":\"\",\"helpText\":\"\",\"options\":[],\"mappings\":[],\"value\":\"\",\"order\":4,\"createdAt\":\"2026-11-07T10:00:00.0000000Z\",\"updatedAt\":\"2026-11-07T10:00:00.0000000Z\",\"index\":4,\"content\":\"{\\\"label\\\":\\\"Your checkout must also: show delivery restrictions and payment methods at the start (reg. 14(6), 2013 Regulations); show main characteristics and total price, including compulsory charges and delivery, just before the order button (reg. 14(2)); never add a compulsory fee later (drip pricing, s.230 DMCC Act 2024); never pre-tick paid extras (reg. 40); email each customer, by delivery, a contract confirmation with these terms and the cancellation form (reg. 16).\\\",\\\"placeholder\\\":\\\"\\\",\\\"helpText\\\":\\\"\\\",\\\"mappings\\\":[]}\",\"visible\":true,\"valid\":true}]},{\"id\":\"1aa34540-2189-4a3e-8fe4-6155d7aeeca7\",\"stepId\":\"1aa34540-2189-4a3e-8fe4-6155d7aeeca7\",\"productId\":1964,\"name\":\"Delivery\",\"order\":10,\"isDefault\":true,\"displayCondition\":[],\"createdAt\":\"2026-11-07T10:00:00.0000000Z\",\"updatedAt\":\"2026-11-07T10:00:00.0000000Z\",\"updatedBy\":\"Captain.legal\",\"visible\":true,\"valid\":true,\"fields\":[{\"id\":\"e3f99ee3-0596-4492-a559-b3a8a6118116\",\"stepId\":\"1aa34540-2189-4a3e-8fe4-6155d7aeeca7\",\"type\":\"text\",\"label\":\"Usual delivery time\",\"placeholder\":\"e.g. 3 to 5 working days\",\"helpText\":\"The time between the order and delivery. If no time is agreed, the law requires delivery without undue delay and within 30 days after the contract is formed (Consumer Rights Act 2015, section 28(3)).\",\"options\":[],\"mappings\":[\"bdf972d5-da4c-4900-b2f2-f9e3c2550687\"],\"value\":\"\",\"order\":1,\"createdAt\":\"2026-11-07T10:00:00.0000000Z\",\"updatedAt\":\"2026-11-07T10:00:00.0000000Z\",\"index\":1,\"content\":\"{\\\"label\\\": \\\"Usual delivery time\\\", \\\"placeholder\\\": \\\"e.g. 3 to 5 working days\\\", \\\"helpText\\\": \\\"The time between the order and delivery. If no time is agreed, the law requires delivery without undue delay and within 30 days after the contract is formed (Consumer Rights Act 2015, section 28(3)).\\\", \\\"mappings\\\": [\\\"bdf972d5-da4c-4900-b2f2-f9e3c2550687\\\"]}\",\"visible\":true,\"valid\":true},{\"id\":\"c64dd0a6-35ca-49d9-b72d-8c90537ae006\",\"stepId\":\"1aa34540-2189-4a3e-8fe4-6155d7aeeca7\",\"type\":\"radio\",\"label\":\"Where do you deliver?\",\"placeholder\":\"\",\"helpText\":\"These terms are for sales to the United Kingdom only. The Channel Islands and the Isle of Man are not part of the United Kingdom. Goods sent to Northern Ireland are subject to specific customs and product rules under the Windsor Framework: check them before you deliver there.\",\"options\":[{\"value\":\"uk\",\"text\":\"Anywhere in the United Kingdom\",\"isDefault\":true},{\"value\":\"gb\",\"text\":\"Great Britain only (England, Wales and Scotland, not Northern Ireland)\",\"isDefault\":false},{\"value\":\"ukx\",\"text\":\"The United Kingdom, except some areas\",\"isDefault\":false}],\"mappings\":[],\"value\":\"uk\",\"order\":2,\"createdAt\":\"2026-11-07T10:00:00.0000000Z\",\"updatedAt\":\"2026-11-07T10:00:00.0000000Z\",\"index\":2,\"content\":\"{\\\"label\\\": \\\"Where do you deliver?\\\", \\\"placeholder\\\": \\\"\\\", \\\"helpText\\\": \\\"These terms are for sales to the United Kingdom only. The Channel Islands and the Isle of Man are not part of the United Kingdom. Goods sent to Northern Ireland are subject to specific customs and product rules under the Windsor Framework: check them before you deliver there.\\\", \\\"mappings\\\": []}\",\"visible\":true,\"valid\":true,\"oneline\":true,\"fieldActions\":[{\"trigger\":{\"field\":\"c64dd0a6-35ca-49d9-b72d-8c90537ae006\",\"value\":\"ukx\"},\"action\":\"show\",\"fieldId\":\"bcd1e39e-ff60-4e88-a78c-4868021652c5\"},{\"trigger\":{\"field\":\"c64dd0a6-35ca-49d9-b72d-8c90537ae006\",\"value\":\"uk\"},\"action\":\"hide\",\"fieldId\":\"bcd1e39e-ff60-4e88-a78c-4868021652c5\"},{\"trigger\":{\"field\":\"c64dd0a6-35ca-49d9-b72d-8c90537ae006\",\"value\":\"gb\"},\"action\":\"hide\",\"fieldId\":\"bcd1e39e-ff60-4e88-a78c-4868021652c5\"}]},{\"id\":\"bcd1e39e-ff60-4e88-a78c-4868021652c5\",\"stepId\":\"1aa34540-2189-4a3e-8fe4-6155d7aeeca7\",\"type\":\"text\",\"label\":\"Areas you do not deliver to\",\"placeholder\":\"e.g. the Isles of Scilly and the Scottish islands\",\"helpText\":\"\",\"options\":[],\"mappings\":[\"3bc01e85-24a4-441f-8cb0-7e094700acb8\"],\"value\":\"\",\"order\":3,\"createdAt\":\"2026-11-07T10:00:00.0000000Z\",\"updatedAt\":\"2026-11-07T10:00:00.0000000Z\",\"index\":3,\"content\":\"{\\\"label\\\": \\\"Areas you do not deliver to\\\", \\\"placeholder\\\": \\\"e.g. the Isles of Scilly and the Scottish islands\\\", \\\"helpText\\\": \\\"\\\", \\\"mappings\\\": [\\\"3bc01e85-24a4-441f-8cb0-7e094700acb8\\\"]}\",\"visible\":true,\"valid\":true,\"initiallyHidden\":true},{\"id\":\"75f28f68-2fdd-4735-9327-9864eac71ccc\",\"stepId\":\"1aa34540-2189-4a3e-8fe4-6155d7aeeca7\",\"type\":\"radio\",\"label\":\"How do the goods in one order arrive?\",\"placeholder\":\"\",\"helpText\":\"This decides when the 14-day cancellation period starts (regulation 30(3) to (5) of the 2013 Regulations): the document inserts the matching wording from note 1 of the model cancellation instructions (note 1(b) or 1(c); the third option combines notes 1(c) and 1(d)). Choose the third option if an item can be split into several parcels.\",\"options\":[{\"value\":\"on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the goods.\",\"text\":\"Always together, in one delivery\",\"isDefault\":false},{\"value\":\"on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the last good.\",\"text\":\"Items in the same order may arrive on different days\",\"isDefault\":true},{\"value\":\"on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the last good or of the last lot or piece.\",\"text\":\"Items may arrive on different days, and an item may arrive in several parcels or pieces\",\"isDefault\":false}],\"mappings\":[\"75fc5c89-97c9-46b2-9025-d2dcc47471c1\"],\"value\":\"on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the last good.\",\"order\":4,\"createdAt\":\"2026-11-07T10:00:00.0000000Z\",\"updatedAt\":\"2026-11-07T10:00:00.0000000Z\",\"index\":4,\"content\":\"{\\\"label\\\": \\\"How do the goods in one order arrive?\\\", \\\"placeholder\\\": \\\"\\\", \\\"helpText\\\": \\\"This decides when the 14-day cancellation period starts (regulation 30(3) to (5) of the 2013 Regulations): the document inserts the matching wording from note 1 of the model cancellation instructions (note 1(b) or 1(c); the third option combines notes 1(c) and 1(d)). Choose the third option if an item can be split into several parcels.\\\", \\\"mappings\\\": [\\\"75fc5c89-97c9-46b2-9025-d2dcc47471c1\\\"]}\",\"visible\":true,\"valid\":true,\"oneline\":true}]},{\"id\":\"e553193a-7e0b-4624-a03a-28de1765bb00\",\"stepId\":\"e553193a-7e0b-4624-a03a-28de1765bb00\",\"productId\":1964,\"name\":\"Payment\",\"order\":11,\"isDefault\":true,\"displayCondition\":[],\"createdAt\":\"2026-11-07T10:00:00.0000000Z\",\"updatedAt\":\"2026-11-07T10:00:00.0000000Z\",\"updatedBy\":\"Captain.legal\",\"visible\":true,\"valid\":true,\"fields\":[{\"id\":\"797713dc-d796-46d1-adcf-5c25417ee05a\",\"stepId\":\"e553193a-7e0b-4624-a03a-28de1765bb00\",\"type\":\"checkbox\",\"label\":\"Which payment methods do you accept?\",\"placeholder\":\"\",\"helpText\":\"Tick every method you offer (at least one). The terms say that no fee is charged for any payment method: a surcharge for paying by consumer debit or credit card or by most other payment methods is banned (Consumer Rights (Payment Surcharges) Regulations 2012, regulation 6A). If you offer a pay-later service, the credit agreement is between the customer and the provider, which must comply with the consumer credit rules that apply to it.\",\"options\":[{\"value\":\"card\",\"text\":\"Debit and credit cards\",\"isDefault\":true},{\"value\":\"paypal\",\"text\":\"PayPal\",\"isDefault\":true},{\"value\":\"wallet\",\"text\":\"Apple Pay and Google Pay\",\"isDefault\":false},{\"value\":\"bank\",\"text\":\"Bank transfer\",\"isDefault\":false},{\"value\":\"later\",\"text\":\"Pay later or in instalments through a provider such as Klarna or Clearpay\",\"isDefault\":false}],\"mappings\":[],\"value\":[\"card\",\"paypal\"],\"order\":1,\"createdAt\":\"2026-11-07T10:00:00.0000000Z\",\"updatedAt\":\"2026-11-07T10:00:00.0000000Z\",\"index\":1,\"content\":\"{\\\"label\\\": \\\"Which payment methods do you accept?\\\", \\\"placeholder\\\": \\\"\\\", \\\"helpText\\\": \\\"Tick every method you offer (at least one). The terms say that no fee is charged for any payment method: a surcharge for paying by consumer debit or credit card or by most other payment methods is banned (Consumer Rights (Payment Surcharges) Regulations 2012, regulation 6A). If you offer a pay-later service, the credit agreement is between the customer and the provider, which must comply with the consumer credit rules that apply to it.\\\", \\\"mappings\\\": []}\",\"visible\":true,\"valid\":true,\"oneline\":true}]},{\"id\":\"d2d3f82e-9333-4a77-a781-1c0b6c914ba1\",\"stepId\":\"d2d3f82e-9333-4a77-a781-1c0b6c914ba1\",\"productId\":1964,\"name\":\"Cancellation: returns\",\"order\":12,\"isDefault\":true,\"displayCondition\":[],\"createdAt\":\"2026-11-07T10:00:00.0000000Z\",\"updatedAt\":\"2026-11-07T10:00:00.0000000Z\",\"updatedBy\":\"Captain.legal\",\"visible\":true,\"valid\":true,\"fields\":[{\"id\":\"57710ab7-2caf-495a-a33a-484c086c5d9a\",\"stepId\":\"d2d3f82e-9333-4a77-a781-1c0b6c914ba1\",\"type\":\"radio\",\"label\":\"Who pays the cost of sending goods back after a cancellation?\",\"placeholder\":\"\",\"helpText\":\"The customer pays the direct cost of returning goods only if the terms say so (regulation 35(5) of the 2013 Regulations); otherwise you pay it. For goods that by their nature cannot normally be returned by post (furniture, large appliances), the model instructions require you to state the cost of return. This choice concerns cancellations only: when goods are faulty you always pay the return costs.\",\"options\":[{\"value\":\"cust\",\"text\":\"The customer\",\"isDefault\":true},{\"value\":\"shop\",\"text\":\"We do (free returns)\",\"isDefault\":false},{\"value\":\"bulky\",\"text\":\"The customer; some of our goods are too large to be returned by post\",\"isDefault\":false}],\"mappings\":[],\"value\":\"cust\",\"order\":1,\"createdAt\":\"2026-11-07T10:00:00.0000000Z\",\"updatedAt\":\"2026-11-07T10:00:00.0000000Z\",\"index\":1,\"content\":\"{\\\"label\\\": \\\"Who pays the cost of sending goods back after a cancellation?\\\", \\\"placeholder\\\": \\\"\\\", \\\"helpText\\\": \\\"The customer pays the direct cost of returning goods only if the terms say so (regulation 35(5) of the 2013 Regulations); otherwise you pay it. For goods that by their nature cannot normally be returned by post (furniture, large appliances), the model instructions require you to state the cost of return. This choice concerns cancellations only: when goods are faulty you always pay the return costs.\\\", \\\"mappings\\\": []}\",\"visible\":true,\"valid\":true,\"oneline\":true,\"fieldActions\":[{\"trigger\":{\"field\":\"57710ab7-2caf-495a-a33a-484c086c5d9a\",\"value\":\"bulky\"},\"action\":\"show\",\"fieldId\":\"e5db9373-9cdc-4fb4-a287-dc1a0eb724de\"},{\"trigger\":{\"field\":\"57710ab7-2caf-495a-a33a-484c086c5d9a\",\"value\":\"cust\"},\"action\":\"hide\",\"fieldId\":\"e5db9373-9cdc-4fb4-a287-dc1a0eb724de\"},{\"trigger\":{\"field\":\"57710ab7-2caf-495a-a33a-484c086c5d9a\",\"value\":\"shop\"},\"action\":\"hide\",\"fieldId\":\"e5db9373-9cdc-4fb4-a287-dc1a0eb724de\"}]},{\"id\":\"e5db9373-9cdc-4fb4-a287-dc1a0eb724de\",\"stepId\":\"d2d3f82e-9333-4a77-a781-1c0b6c914ba1\",\"type\":\"text\",\"label\":\"Cost of returning goods that cannot be sent by post (£)\",\"placeholder\":\"e.g. 45.00\",\"helpText\":\"Numbers only: the £ sign is added in the document. Give the cost of returning such goods by courier. If the cost cannot reasonably be calculated in advance, the model instructions provide for an estimated maximum instead: change the sentence in the final document.\",\"options\":[],\"mappings\":[\"f462ca40-222a-477d-8f0e-061a2fc688dc\"],\"value\":\"\",\"order\":2,\"createdAt\":\"2026-11-07T10:00:00.0000000Z\",\"updatedAt\":\"2026-11-07T10:00:00.0000000Z\",\"index\":2,\"content\":\"{\\\"label\\\": \\\"Cost of returning goods that cannot be sent by post (£)\\\", \\\"placeholder\\\": \\\"e.g. 45.00\\\", \\\"helpText\\\": \\\"Numbers only: the £ sign is added in the document. Give the cost of returning such goods by courier. If the cost cannot reasonably be calculated in advance, the model instructions provide for an estimated maximum instead: change the sentence in the final document.\\\", \\\"mappings\\\": [\\\"f462ca40-222a-477d-8f0e-061a2fc688dc\\\"]}\",\"visible\":true,\"valid\":true,\"initiallyHidden\":true},{\"id\":\"20431cef-c897-4ec3-98a8-b52af8780b6b\",\"stepId\":\"d2d3f82e-9333-4a77-a781-1c0b6c914ba1\",\"type\":\"radio\",\"label\":\"Where do customers send cancelled goods back?\",\"placeholder\":\"\",\"helpText\":\"\",\"options\":[{\"value\":\"same\",\"text\":\"To our postal address for customers\",\"isDefault\":true},{\"value\":\"other\",\"text\":\"To another address (for example a returns warehouse)\",\"isDefault\":false}],\"mappings\":[],\"value\":\"same\",\"order\":3,\"createdAt\":\"2026-11-07T10:00:00.0000000Z\",\"updatedAt\":\"2026-11-07T10:00:00.0000000Z\",\"index\":3,\"content\":\"{\\\"label\\\": \\\"Where do customers send cancelled goods back?\\\", \\\"placeholder\\\": \\\"\\\", \\\"helpText\\\": \\\"\\\", \\\"mappings\\\": []}\",\"visible\":true,\"valid\":true,\"oneline\":true,\"fieldActions\":[{\"trigger\":{\"field\":\"20431cef-c897-4ec3-98a8-b52af8780b6b\",\"value\":\"other\"},\"action\":\"show\",\"fieldId\":\"10661ddd-1b42-45e1-9fe6-5615802f1aba\"},{\"trigger\":{\"field\":\"20431cef-c897-4ec3-98a8-b52af8780b6b\",\"value\":\"same\"},\"action\":\"hide\",\"fieldId\":\"10661ddd-1b42-45e1-9fe6-5615802f1aba\"}]},{\"id\":\"10661ddd-1b42-45e1-9fe6-5615802f1aba\",\"stepId\":\"d2d3f82e-9333-4a77-a781-1c0b6c914ba1\",\"type\":\"text\",\"label\":\"Name and address for returns\",\"placeholder\":\"e.g. Bloom and Twig Returns, Unit 9, Avonmouth Way, Bristol BS11 9HX\",\"helpText\":\"The name and geographical address of the person you have authorised to receive returned goods (note 5(a) of the model cancellation instructions).\",\"options\":[],\"mappings\":[\"a7d14e8e-5b4a-474a-942c-a715d760ac2d\"],\"value\":\"\",\"order\":4,\"createdAt\":\"2026-11-07T10:00:00.0000000Z\",\"updatedAt\":\"2026-11-07T10:00:00.0000000Z\",\"index\":4,\"content\":\"{\\\"label\\\": \\\"Name and address for returns\\\", \\\"placeholder\\\": \\\"e.g. Bloom and Twig Returns, Unit 9, Avonmouth Way, Bristol BS11 9HX\\\", \\\"helpText\\\": \\\"The name and geographical address of the person you have authorised to receive returned goods (note 5(a) of the model cancellation instructions).\\\", \\\"mappings\\\": [\\\"a7d14e8e-5b4a-474a-942c-a715d760ac2d\\\"]}\",\"visible\":true,\"valid\":true,\"initiallyHidden\":true}]},{\"id\":\"03893876-755a-4864-b39c-d436a2379829\",\"stepId\":\"03893876-755a-4864-b39c-d436a2379829\",\"productId\":1964,\"name\":\"Cancellation: online form and exceptions\",\"order\":13,\"isDefault\":true,\"displayCondition\":[],\"createdAt\":\"2026-11-07T10:00:00.0000000Z\",\"updatedAt\":\"2026-11-07T10:00:00.0000000Z\",\"updatedBy\":\"Captain.legal\",\"visible\":true,\"valid\":true,\"fields\":[{\"id\":\"02181111-0a6d-4582-bb83-e44f4c52b46f\",\"stepId\":\"03893876-755a-4864-b39c-d436a2379829\",\"type\":\"radio\",\"label\":\"Can customers cancel by filling in a form on your website?\",\"placeholder\":\"\",\"helpText\":\"An online cancellation form is optional. If you offer one, you must send the customer an acknowledgement of receipt on a durable medium, such as an email, without delay (regulation 32(4) of the 2013 Regulations).\",\"options\":[{\"value\":\"no\",\"text\":\"No, by email or post only\",\"isDefault\":true},{\"value\":\"yes\",\"text\":\"Yes, there is an online cancellation form\",\"isDefault\":false}],\"mappings\":[],\"value\":\"no\",\"order\":1,\"createdAt\":\"2026-11-07T10:00:00.0000000Z\",\"updatedAt\":\"2026-11-07T10:00:00.0000000Z\",\"index\":1,\"content\":\"{\\\"label\\\": \\\"Can customers cancel by filling in a form on your website?\\\", \\\"placeholder\\\": \\\"\\\", \\\"helpText\\\": \\\"An online cancellation form is optional. If you offer one, you must send the customer an acknowledgement of receipt on a durable medium, such as an email, without delay (regulation 32(4) of the 2013 Regulations).\\\", \\\"mappings\\\": []}\",\"visible\":true,\"valid\":true,\"oneline\":true,\"fieldActions\":[{\"trigger\":{\"field\":\"02181111-0a6d-4582-bb83-e44f4c52b46f\",\"value\":\"yes\"},\"action\":\"show\",\"fieldId\":\"1d26db60-fc6c-4493-b459-0e3da75781ac\"},{\"trigger\":{\"field\":\"02181111-0a6d-4582-bb83-e44f4c52b46f\",\"value\":\"no\"},\"action\":\"hide\",\"fieldId\":\"1d26db60-fc6c-4493-b459-0e3da75781ac\"}]},{\"id\":\"1d26db60-fc6c-4493-b459-0e3da75781ac\",\"stepId\":\"03893876-755a-4864-b39c-d436a2379829\",\"type\":\"text\",\"label\":\"Web address of the online cancellation form\",\"placeholder\":\"e.g. www.bloomandtwig.co.uk/cancel\",\"helpText\":\"\",\"options\":[],\"mappings\":[\"b7cb0653-b791-4e06-ae2c-6ab7a0a3a392\"],\"value\":\"\",\"order\":2,\"createdAt\":\"2026-11-07T10:00:00.0000000Z\",\"updatedAt\":\"2026-11-07T10:00:00.0000000Z\",\"index\":2,\"content\":\"{\\\"label\\\": \\\"Web address of the online cancellation form\\\", \\\"placeholder\\\": \\\"e.g. www.bloomandtwig.co.uk/cancel\\\", \\\"helpText\\\": \\\"\\\", \\\"mappings\\\": [\\\"b7cb0653-b791-4e06-ae2c-6ab7a0a3a392\\\"]}\",\"visible\":true,\"valid\":true,\"initiallyHidden\":true},{\"id\":\"02901e8a-a0b0-43f9-893c-f4c86e94eaa2\",\"stepId\":\"03893876-755a-4864-b39c-d436a2379829\",\"type\":\"checkbox\",\"label\":\"Do you sell goods for which the right to cancel does not apply or is lost?\",\"placeholder\":\"\",\"helpText\":\"Tick only what you really sell; tick nothing if none applies. Each exception covers only those goods (regulation 28 of the 2013 Regulations): the right to cancel stays for everything else. The hygiene exception applies only to goods that are sealed and only once they have been unsealed. Digital content downloads are dealt with automatically if you sell them.\",\"options\":[{\"value\":\"pers\",\"text\":\"Goods made to the customer's specifications or clearly personalised (for example engraved items)\",\"isDefault\":false},{\"value\":\"peri\",\"text\":\"Goods that deteriorate or expire rapidly (for example fresh food or cut flowers)\",\"isDefault\":false},{\"value\":\"hyg\",\"text\":\"Sealed health or hygiene goods (for example cosmetics, earrings, underwear sold sealed)\",\"isDefault\":false},{\"value\":\"media\",\"text\":\"Sealed audio or video recordings or sealed computer software\",\"isDefault\":false},{\"value\":\"mix\",\"text\":\"Goods that are mixed inseparably with other items after delivery (for example heating oil)\",\"isDefault\":false},{\"value\":\"news\",\"text\":\"Newspapers, periodicals or magazines sold individually (not as a subscription)\",\"isDefault\":false},{\"value\":\"wine\",\"text\":\"Alcoholic drinks sold at a fixed price for delivery after more than 30 days, whose value depends on the market (for example wine en primeur)\",\"isDefault\":false}],\"mappings\":[],\"value\":[],\"order\":3,\"createdAt\":\"2026-11-07T10:00:00.0000000Z\",\"updatedAt\":\"2026-11-07T10:00:00.0000000Z\",\"index\":3,\"content\":\"{\\\"label\\\": \\\"Do you sell goods for which the right to cancel does not apply or is lost?\\\", \\\"placeholder\\\": \\\"\\\", \\\"helpText\\\": \\\"Tick only what you really sell; tick nothing if none applies. Each exception covers only those goods (regulation 28 of the 2013 Regulations): the right to cancel stays for everything else. The hygiene exception applies only to goods that are sealed and only once they have been unsealed. Digital content downloads are dealt with automatically if you sell them.\\\", \\\"mappings\\\": []}\",\"visible\":true,\"valid\":true,\"oneline\":true}]},{\"id\":\"74052329-a961-43fb-b665-5f3bd10dcd3d\",\"stepId\":\"74052329-a961-43fb-b665-5f3bd10dcd3d\",\"productId\":1964,\"name\":\"Guarantee and dispute resolution\",\"order\":14,\"isDefault\":true,\"displayCondition\":[],\"createdAt\":\"2026-11-07T10:00:00.0000000Z\",\"updatedAt\":\"2026-11-07T10:00:00.0000000Z\",\"updatedBy\":\"Captain.legal\",\"visible\":true,\"valid\":true,\"fields\":[{\"id\":\"15795570-39d9-46e2-8dfc-5923ccf6550e\",\"stepId\":\"74052329-a961-43fb-b665-5f3bd10dcd3d\",\"type\":\"radio\",\"label\":\"Do you give your own guarantee on top of the customer's legal rights?\",\"placeholder\":\"\",\"helpText\":\"A guarantee is optional. If you give one, it must be in plain English, state that the customer's legal rights are not affected, and give the guarantor's name and address, its duration, its territorial scope and how to claim (Consumer Rights Act 2015, section 30). The document fills in these points.\",\"options\":[{\"value\":\"none\",\"text\":\"No\",\"isDefault\":true},{\"value\":\"ours\",\"text\":\"Yes, a free guarantee against defects\",\"isDefault\":false}],\"mappings\":[],\"value\":\"none\",\"order\":1,\"createdAt\":\"2026-11-07T10:00:00.0000000Z\",\"updatedAt\":\"2026-11-07T10:00:00.0000000Z\",\"index\":1,\"content\":\"{\\\"label\\\": \\\"Do you give your own guarantee on top of the customer's legal rights?\\\", \\\"placeholder\\\": \\\"\\\", \\\"helpText\\\": \\\"A guarantee is optional. If you give one, it must be in plain English, state that the customer's legal rights are not affected, and give the guarantor's name and address, its duration, its territorial scope and how to claim (Consumer Rights Act 2015, section 30). The document fills in these points.\\\", \\\"mappings\\\": []}\",\"visible\":true,\"valid\":true,\"oneline\":true,\"fieldActions\":[{\"trigger\":{\"field\":\"15795570-39d9-46e2-8dfc-5923ccf6550e\",\"value\":\"ours\"},\"action\":\"show\",\"fieldId\":\"73e28ad0-dd8f-4296-acc2-7a42e04395b4\"},{\"trigger\":{\"field\":\"15795570-39d9-46e2-8dfc-5923ccf6550e\",\"value\":\"none\"},\"action\":\"hide\",\"fieldId\":\"73e28ad0-dd8f-4296-acc2-7a42e04395b4\"}]},{\"id\":\"73e28ad0-dd8f-4296-acc2-7a42e04395b4\",\"stepId\":\"74052329-a961-43fb-b665-5f3bd10dcd3d\",\"type\":\"text\",\"label\":\"Length of your guarantee\",\"placeholder\":\"e.g. 2 years\",\"helpText\":\"The guarantee runs from the date of delivery.\",\"options\":[],\"mappings\":[\"4363fd8c-826e-4071-8485-c102313f80a1\"],\"value\":\"\",\"order\":2,\"createdAt\":\"2026-11-07T10:00:00.0000000Z\",\"updatedAt\":\"2026-11-07T10:00:00.0000000Z\",\"index\":2,\"content\":\"{\\\"label\\\": \\\"Length of your guarantee\\\", \\\"placeholder\\\": \\\"e.g. 2 years\\\", \\\"helpText\\\": \\\"The guarantee runs from the date of delivery.\\\", \\\"mappings\\\": [\\\"4363fd8c-826e-4071-8485-c102313f80a1\\\"]}\",\"visible\":true,\"valid\":true,\"initiallyHidden\":true},{\"id\":\"f6597c36-3801-4db1-b5b9-5bcb44353a80\",\"stepId\":\"74052329-a961-43fb-b665-5f3bd10dcd3d\",\"type\":\"radio\",\"label\":\"Have you agreed to use an alternative dispute resolution (ADR) provider for complaints?\",\"placeholder\":\"\",\"helpText\":\"Most online shops are not required to use ADR. Since 6 April 2026, ADR for consumer disputes can only be carried out by providers that are accredited, or exempt, under Part 4, Chapter 4 of the Digital Markets, Competition and Consumers Act 2024, which replaced the ADR Regulations 2015; and when you reply to a complaint you must tell the customer about any ADR scheme you are bound to use (section 308). Choose Yes only if you belong to a scheme, for example through a trade association.\",\"options\":[{\"value\":\"no\",\"text\":\"No\",\"isDefault\":true},{\"value\":\"yes\",\"text\":\"Yes, we use a named ADR provider\",\"isDefault\":false}],\"mappings\":[],\"value\":\"no\",\"order\":3,\"createdAt\":\"2026-11-07T10:00:00.0000000Z\",\"updatedAt\":\"2026-11-07T10:00:00.0000000Z\",\"index\":3,\"content\":\"{\\\"label\\\": \\\"Have you agreed to use an alternative dispute resolution (ADR) provider for complaints?\\\", \\\"placeholder\\\": \\\"\\\", \\\"helpText\\\": \\\"Most online shops are not required to use ADR. Since 6 April 2026, ADR for consumer disputes can only be carried out by providers that are accredited, or exempt, under Part 4, Chapter 4 of the Digital Markets, Competition and Consumers Act 2024, which replaced the ADR Regulations 2015; and when you reply to a complaint you must tell the customer about any ADR scheme you are bound to use (section 308). Choose Yes only if you belong to a scheme, for example through a trade association.\\\", \\\"mappings\\\": []}\",\"visible\":true,\"valid\":true,\"oneline\":true,\"fieldActions\":[{\"trigger\":{\"field\":\"f6597c36-3801-4db1-b5b9-5bcb44353a80\",\"value\":\"yes\"},\"action\":\"show\",\"fieldId\":\"7f51d790-52b7-4c22-8b23-62bc4b969fa7\"},{\"trigger\":{\"field\":\"f6597c36-3801-4db1-b5b9-5bcb44353a80\",\"value\":\"no\"},\"action\":\"hide\",\"fieldId\":\"7f51d790-52b7-4c22-8b23-62bc4b969fa7\"}]},{\"id\":\"7f51d790-52b7-4c22-8b23-62bc4b969fa7\",\"stepId\":\"74052329-a961-43fb-b665-5f3bd10dcd3d\",\"type\":\"text\",\"label\":\"Name and website of the ADR provider\",\"placeholder\":\"e.g. Name of the provider, www.example-adr.org.uk\",\"helpText\":\"\",\"options\":[],\"mappings\":[\"0f6e163e-ee30-4f52-a465-5155c5b63e53\"],\"value\":\"\",\"order\":4,\"createdAt\":\"2026-11-07T10:00:00.0000000Z\",\"updatedAt\":\"2026-11-07T10:00:00.0000000Z\",\"index\":4,\"content\":\"{\\\"label\\\": \\\"Name and website of the ADR provider\\\", \\\"placeholder\\\": \\\"e.g. Name of the provider, www.example-adr.org.uk\\\", \\\"helpText\\\": \\\"\\\", \\\"mappings\\\": [\\\"0f6e163e-ee30-4f52-a465-5155c5b63e53\\\"]}\",\"visible\":true,\"valid\":true,\"initiallyHidden\":true}]},{\"id\":\"e23cdf7c-f1bd-4bb5-a1a7-cb6e61c319a1\",\"stepId\":\"e23cdf7c-f1bd-4bb5-a1a7-cb6e61c319a1\",\"productId\":1964,\"name\":\"Reviews, age-restricted products and codes of conduct\",\"order\":15,\"isDefault\":true,\"displayCondition\":[],\"createdAt\":\"2026-11-07T10:00:00.0000000Z\",\"updatedAt\":\"2026-11-07T10:00:00.0000000Z\",\"updatedBy\":\"Captain.legal\",\"visible\":true,\"valid\":true,\"fields\":[{\"id\":\"557ed187-b70f-48fd-9c97-285653245521\",\"stepId\":\"e23cdf7c-f1bd-4bb5-a1a7-cb6e61c319a1\",\"type\":\"radio\",\"label\":\"Do you publish customer reviews on your website?\",\"placeholder\":\"\",\"helpText\":\"Since 6 April 2025, submitting or commissioning fake reviews, hiding that a review was incentivised and publishing reviews in a misleading way (for example removing negative ones) are banned in all circumstances, and a business that publishes reviews must take reasonable and proportionate steps to prevent and remove fake ones (Digital Markets, Competition and Consumers Act 2024, Schedule 20, paragraph 13). The clause records your commitments; your review process must match it.\",\"options\":[{\"value\":\"yes\",\"text\":\"Yes\",\"isDefault\":true},{\"value\":\"no\",\"text\":\"No\",\"isDefault\":false}],\"mappings\":[],\"value\":\"yes\",\"order\":1,\"createdAt\":\"2026-11-07T10:00:00.0000000Z\",\"updatedAt\":\"2026-11-07T10:00:00.0000000Z\",\"index\":1,\"content\":\"{\\\"label\\\": \\\"Do you publish customer reviews on your website?\\\", \\\"placeholder\\\": \\\"\\\", \\\"helpText\\\": \\\"Since 6 April 2025, submitting or commissioning fake reviews, hiding that a review was incentivised and publishing reviews in a misleading way (for example removing negative ones) are banned in all circumstances, and a business that publishes reviews must take reasonable and proportionate steps to prevent and remove fake ones (Digital Markets, Competition and Consumers Act 2024, Schedule 20, paragraph 13). The clause records your commitments; your review process must match it.\\\", \\\"mappings\\\": []}\",\"visible\":true,\"valid\":true},{\"id\":\"445aabcd-c2a1-4776-929e-938972cab5c7\",\"stepId\":\"e23cdf7c-f1bd-4bb5-a1a7-cb6e61c319a1\",\"type\":\"radio\",\"label\":\"Do you sell age-restricted products (for example alcohol or knives)?\",\"placeholder\":\"\",\"helpText\":\"The clause asks the customer to confirm their age and allows checks at ordering and on delivery. The law sets specific rules for some products, for example the delivery of knives and other bladed articles to residential addresses: check the rules that apply to your products.\",\"options\":[{\"value\":\"no\",\"text\":\"No\",\"isDefault\":true},{\"value\":\"yes\",\"text\":\"Yes\",\"isDefault\":false}],\"mappings\":[],\"value\":\"no\",\"order\":2,\"createdAt\":\"2026-11-07T10:00:00.0000000Z\",\"updatedAt\":\"2026-11-07T10:00:00.0000000Z\",\"index\":2,\"content\":\"{\\\"label\\\": \\\"Do you sell age-restricted products (for example alcohol or knives)?\\\", \\\"placeholder\\\": \\\"\\\", \\\"helpText\\\": \\\"The clause asks the customer to confirm their age and allows checks at ordering and on delivery. The law sets specific rules for some products, for example the delivery of knives and other bladed articles to residential addresses: check the rules that apply to your products.\\\", \\\"mappings\\\": []}\",\"visible\":true,\"valid\":true},{\"id\":\"22268c2c-e5ca-4152-92f3-4cbc171026d7\",\"stepId\":\"e23cdf7c-f1bd-4bb5-a1a7-cb6e61c319a1\",\"type\":\"radio\",\"label\":\"Have you signed up to a code of conduct (for example through a trade association)?\",\"placeholder\":\"\",\"helpText\":\"If you subscribe to a code of conduct, the terms must say so and explain how to consult it online (regulation 9(2) of the 2002 Regulations).\",\"options\":[{\"value\":\"no\",\"text\":\"No\",\"isDefault\":true},{\"value\":\"yes\",\"text\":\"Yes\",\"isDefault\":false}],\"mappings\":[],\"value\":\"no\",\"order\":3,\"createdAt\":\"2026-11-07T10:00:00.0000000Z\",\"updatedAt\":\"2026-11-07T10:00:00.0000000Z\",\"index\":3,\"content\":\"{\\\"label\\\": \\\"Have you signed up to a code of conduct (for example through a trade association)?\\\", \\\"placeholder\\\": \\\"\\\", \\\"helpText\\\": \\\"If you subscribe to a code of conduct, the terms must say so and explain how to consult it online (regulation 9(2) of the 2002 Regulations).\\\", \\\"mappings\\\": []}\",\"visible\":true,\"valid\":true,\"fieldActions\":[{\"trigger\":{\"field\":\"22268c2c-e5ca-4152-92f3-4cbc171026d7\",\"value\":\"yes\"},\"action\":\"show\",\"fieldId\":\"bdeb169a-faf3-496b-a427-168a83817560\"},{\"trigger\":{\"field\":\"22268c2c-e5ca-4152-92f3-4cbc171026d7\",\"value\":\"no\"},\"action\":\"hide\",\"fieldId\":\"bdeb169a-faf3-496b-a427-168a83817560\"}]},{\"id\":\"bdeb169a-faf3-496b-a427-168a83817560\",\"stepId\":\"e23cdf7c-f1bd-4bb5-a1a7-cb6e61c319a1\",\"type\":\"text\",\"label\":\"Name and web address of the code of conduct\",\"placeholder\":\"e.g. Code of practice of the Example Retail Association, www.example-association.org.uk/code\",\"helpText\":\"\",\"options\":[],\"mappings\":[\"79ea434e-e83d-4cb6-9f44-9c2f9035f3ee\"],\"value\":\"\",\"order\":4,\"createdAt\":\"2026-11-07T10:00:00.0000000Z\",\"updatedAt\":\"2026-11-07T10:00:00.0000000Z\",\"index\":4,\"content\":\"{\\\"label\\\": \\\"Name and web address of the code of conduct\\\", \\\"placeholder\\\": \\\"e.g. Code of practice of the Example Retail Association, www.example-association.org.uk/code\\\", \\\"helpText\\\": \\\"\\\", \\\"mappings\\\": [\\\"79ea434e-e83d-4cb6-9f44-9c2f9035f3ee\\\"]}\",\"visible\":true,\"valid\":true,\"initiallyHidden\":true}]},{\"id\":\"47959b74-1336-45b9-9776-394102ecb76c\",\"stepId\":\"47959b74-1336-45b9-9776-394102ecb76c\",\"productId\":1964,\"name\":\"Review and finish\",\"order\":16,\"isDefault\":true,\"displayCondition\":[],\"createdAt\":\"2026-11-07T10:00:00.0000000Z\",\"updatedAt\":\"2026-11-07T10:00:00.0000000Z\",\"updatedBy\":\"Captain.legal\",\"visible\":true,\"valid\":true,\"fields\":[{\"id\":\"10410759-6ff1-48fa-af5c-b56bf763bdde\",\"stepId\":\"47959b74-1336-45b9-9776-394102ecb76c\",\"type\":\"label\",\"label\":\"All the information needed has been collected. Check the terms and conditions on the right, then click Finish to generate the final version in Word and PDF. Publish them on your website with a link at checkout, and send them with Annex 2 to each customer in the contract confirmation email.\",\"placeholder\":\"\",\"helpText\":\"\",\"options\":[],\"mappings\":[],\"value\":\"\",\"order\":1,\"createdAt\":\"2026-11-07T10:00:00.0000000Z\",\"updatedAt\":\"2026-11-07T10:00:00.0000000Z\",\"index\":1,\"content\":\"{\\\"label\\\": \\\"All the information needed has been collected. Check the terms and conditions on the right, then click Finish to generate the final version in Word and PDF. Publish them on your website with a link at checkout, and send them with Annex 2 to each customer in the contract confirmation email.\\\", \\\"placeholder\\\": \\\"\\\", \\\"helpText\\\": \\\"\\\", \\\"mappings\\\": []}\",\"visible\":true,\"valid\":true}]}]"}